First time dining here and will definitely never dine again. Talk about awful service and food!
This establishment could have made a decent amount, dining with a party of 8. The service was painfully slow though we're were hoping because it's slow maybe it will be good, NOPE. My colleague order the Chicken Quesadilla, a few bites in she crunched down on A SCREW! INSIDE HER FOOD! Honestly we fear it was placed there deliberately as our server Leah appears to have an issue with some of my colleagues, despite Leah's issues and being ignored we brought the screw to the bar where she was standing. Completely unfazed by finding the screw in the food she proceeded to joke and laughing about the situation with nearby tables, it's a very small establishment and we could clearly hear her. Assuming she told the Chef as he approached the table asking how the food was, obviously we weren't happy, we were concerned to finish our meals as who knows what might be in the food, the Chef belittled the situation advised there's screws in the kitchen one could have magically fallen in and they didn't notice, I'm not stupid but how do you not see a screw in the food while making it?! After Leah's inappropriate behavior she seemed a bite remorseful offering 50% off the Chicken Quesadilla meal which was a whopping $16 dollar, big deal! We continued to express our opinions how that was unacceptable and we shouldn't be charged for that dish at all. Bring on the shit talking, Leah proceeded to a nearby table and continued to shit talk the situation.
After being ignored after another 20 minutes or so Leah returned, she was actually nice this time and the whole bill was covered, arguable the should have happened the first time. I asked for the Manager/Owner's contact information which I was denied and just told to call back tomorrow, additionally we made it aware we had over-heard Leah's conversation with the nearby table, at this point Leah's began screaming at us and swearing, talk about customer service LOL, we were also told by Leah this happens all the time......screw are found in the food often!. Of course we didn't sit there taking being screamed at, words were exchanged though we got up and proceeded to walk out but not before Leah called us "FAT BITCHES" how would you feel going out to dinner with your colleagues, finding foreign objects in your food and then get called a FAT BITCH?
But that's not it. We walked out to our cars which was at the back of the restaurant to be greeted by 3 adults (1 man, 2 women) and them screaming at us and asking why we didn't tip. Honestly why would we the service and food was awful, if the food and service was good I'd be happy to tip but I'm not going to be made fun of, laughed at and had found a metal screw in my food and then expected to tip. How inappropriate and concerning, there's something wrong with your food, you make it known then followed to your car!!!!!!
NEVER DINE AT THIS ESTABLISHMENT, unless you feel like being harassed and followed. read more