The hardest thing to do in life is to place your parents when you feel it is time. We have my…read morefather living in independent living and my mother in memory care. We are very pleased with the facility and the employees that work there. They are special people and we are blessed. The food is very good and the daily activities and events are what gets us through the day. They have music that puts my mom in a happy place. The campus is very clean and decorated for every season. The campus is beautiful in the spring and summer with outdoor gazebos. They also have onsite doctors and and rehabilitation if needed. We know when we leave them for the day that they are being taken care of. I would recommend Fox Run to my family and friends.

This facility wasted our time we came out from California brought my grandmother in did a tour with…read morethem, and they discriminated her for being blind. We were told by Elizabeth that they would accommodate her never once was told that she needed three years of financial to cover the cost of this facility. Elizabeth told us that we would be able to help her pay for this facility week did the application submitted her statements, explain to them that her caretaker stole from her and for the first month we would help out Christine Avoided my calls my emails and made every excuse not to take my grandmother in. Please be aware and make sure when you do contact this facility. Ask all the questions before they waste your time and avoid your phone calls and emails.

While working as a pca at Elderwood West Seneca, residents are not encouraged to assist themselves…read moreindependently, management enforces its pcas to do everything for residents. The building is ran like a nursing home. Hr and management are not supporting staff or residents as they portray. Id reconsider sending your loved ones there.

My 93 year old grandmother has been residing here for the last year and a half. So I live 3000…read moremiles away and finally go to see her. This is NOT what I expected. And trust me, this review is well deserved, as I don't often take the time to post reviews. I was there a week so I have some good insight to the operations. When I pulled up the grounds were covered with privacy, snow, and about 10 white tailed deer. When I walked in, it smelled and looked so clean. The receptionist was quite friendly and directed me to my grandmothers room. Let me give you the bottom line....this place is sooo nice. Staff is very responsive, polite, caring and accommodating. Everyone that worked there loved working there and most were more than 10 years. Everything was efficient, the food was pretty good-no complaints. They clean the rooms thoroughly once a week, laundry is done weekly, they give the patients they're medicine etc. in a kind and gentle demeanor. Massaged ointment on my grandmother 2x a day-in S caring and gentle manner. Check on my grandmother 2x per night while she is asleep. They have church, activities, music, brain stimulation exercises, an area to dine privately if the whole family comes to visit, Omg-I could go on, I can't say anything bad. If you have someone you care about, you would have great comfort and not question the care here at all!!! Two thumbs up to Elderwood Assisted living from one pleasantly surprised granddaughter. Oh...PS-I made friends with 1/2 the residents! Love this place!

I just got off an hour long conversation with my mom who is living at the courtyards. She told me…read moreall about the Halloween party they had and how good the singer was - a man dressed as Superman and he played his guitar and sang old Johnny Cash and Elvis, all her favorite songs. This place is so loving. I'm happy that my mom is there getting the care she needs from Courtyards.

I was independent so I didn't much care however the staff were wonderful…read more Care quality perfect for the residents who needed more attention. In this event the staff made sure they were quality people. Office experience second to none. The down side is being accepted by the residents. If you don't pass the hidden initiation process prepare to be very miserable. I didn't make the cut so I had to move

From the owner: Orchard Heights is a luxurious Assisted Living and Memory Care facility located on 10 acres of land…read morein beautiful Orchard Park, NY. Here you have the options of Assisted Living, Enhanced Assisted Living, Memory Care, Independent Living, and Short Term Care. Your services include fine dining with three daily, chef-prepared meals, 24/7 recreational programming to keep your mind and body active, and 24/7 on-site nursing - just in case.