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    Tap-Ins

    4.5 (2 reviews)
    Open 12:00 pm - 8:00 PM

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    1 month ago

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    Dog Haus Biergarten - New Albany - New Albany Farmhouse Burger

    Dog Haus Biergarten - New Albany

    4.1(96 reviews)
    4.2 mi
    $$
    Casual dining
    Full bar

    Recently visited dog haus and it was so good! The server was…read morereally sweet and patient. She explained how the restaurant works and gave us her recommendations. She was very friendly and was not hesitant to make jokes to keep the good vibes! The restaurant opens the side doors to let fresh air in on a sunny day which is amazing if you don't want to sweat in the sun but still want to feel a nice breeze. The sliders were amazing, the chicken was not dry which is common in bar food places. The concept of every bread being rolls gives the hot dog an extra security when picking it up. Really excited to go back when the days are warmer and can enjoy the patio section!

    My wife, son, and I visited the Dog Haus in New Albany around 8:25 p.m. on Thursday, and it was one…read moreof the worst dining experiences we've had. Even before we were seated, I noticed a server wearing a green bandanna speaking to another employee, who we later learned was the manager on duty, in a way that seemed unprofessional and unfriendly. After we were seated, my wife asked if we could move because she was cold. We then waited about 15 minutes before anyone came to our table. When our server finally arrived, she acted like she didn't want to be there. My wife asked for a recommendation, but the response was vague and unhelpful. Our drink order was wrong. My wife and I ordered waters, and our son ordered a Sprite, but we received two lemonades and one water instead. After taking our order, our server disappeared. She never brought our food, checked on us, asked if we needed refills, or stopped by the table again. The manager walked past our table several times but never seemed interested in checking on our experience. The biggest issue was my son's meal. He ordered chicken sliders with the sauce on the side, but they arrived covered in sauce. Another employee took the meal back to be remade, but it came back wrong a second time. By then, my wife and I had already finished eating, and our son had been waiting nearly an hour without a proper meal. When I spoke with the manager, I asked that my son's meal be removed from the bill. Instead of taking responsibility and apologizing, the manager offered excuses rather than solutions. Mistakes can happen, but it's how they're handled that matters. Unfortunately, the customer service from both our server and the manager was disappointing. We left frustrated, and based on this experience, we will not be returning to this location.

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    Dog Haus Biergarten - New Albany - Decor

    Decor

    Dog Haus Biergarten - New Albany - New Albany Farmhouse Burger

    New Albany Farmhouse Burger

    Dog Haus Biergarten - New Albany

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    Parlour - New Albany

    Parlour - New Albany

    3.7(72 reviews)
    4.2 mi

    Food looked great and reasonably priced as were drinks. Despite the chaos of trivia bight, service…read morewas very good and the atmosphere was very friendly and fun. The plan is to return every Thursday night to enj the trivia and the friendly patrons and staff.

    We previously had lunch at Parlour and had an enjoyable time. Food was good as was the service…read more Today we returned for another lunch hoping for another enjoyable experience. Unfortunately, this visit the only positive was the food. It was as good as our first visit. This time, service was slow and not near as attentive as our previous visit. I ordered a beer and it was out. I asked for a "taste" of an alternate beer. Our server disappeared for quite sometime. When he finally came back, he had forgotten my beer. We then ordered and it took forever for our food to arrive. Once our food arrived everything started to smooth out. We were about half way through our meal and they opened a whole wall of overhead doors. It's 11:45 in the morning, temperature in the upper 60's and wind blowing at about 20 mph straight in the doors. ONE table asked to open the doors totally disregarding the numerous other patrons. Keep in mind the patio was open, these customers could have eaten on the patio. The wind was extremely chilly and our napkins were blowing off the table. I mentioned to our server we didn't want the doors open and we were uncomfortable. He just grinned and said "It is a little cold" and kept walking on by. About 15 minutes later he came back to our table to see if we needed anything. I once again protested the door being opened made us quite uncomfortable. This time he spoke to someone and they closed the door on our end. By this time we were about to leave. One person in our party said had they opened the door before we got our food she would have gotten up and left. A real shame they totally changed our opinion from the previous positive to a real negative this time.

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    Parlour - New Albany - 10" The DR Pizza

    10" The DR Pizza

    Parlour - New Albany - 10" The DR Pizza

    10" The DR Pizza

    Parlour - New Albany - Huge calzones at Parlour.

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    Huge calzones at Parlour.

    Tap-Ins - sportsbars - Updated August 2026

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