So my friend and I wanted to have a nice Sichuan style dinner. Outside the restaurant we saw that dan dan mian costs 3.90€, so we went inside since we were craving noodles and gung pao chicken. Once seated we had to wait 15 mins for the waiters to come. We wanted to order and called the waiters multiple times, but they didn't come. When they finally came we ordered 2 appetiser sized dan dan mian, even showing the waitress via pointing on the menu and one gung pao chicken for sharing. We waited for the food... and waited... and the waitress showed up with 2 large bowls of noodles. We asked her, whether this was the appetiser size and she said no, since we didn't mention it(?!?!). She said we couldn't return the noodles since the food was already cooked. So we proceeded to cancel the order of the chicken, because we wouldn't be able to finish so much food and we despise wastage.
Let's be real- the noodles were really good and freshly made. Lots of garlic and the great sichuan peppercorn spice. We both enjoyed the noodles, but going to a restaurant and paying 11+€ for a simple bowl of noodles, it's not just about the food. The service was so bad, we had to wait for so long. Even in the end, when we wanted to pay, we had to wait 10 mins for the waitress.
And telling us that we can't return the wrong order is really rude!
If you are looking for good Sichuan food, give it a shot, but be prepared for bad service and long times waiting. read more