First time to this practice, I am new to the area.. The waiting room was extremely clean and…read moreorganized... I dealt with Christine behind the desk, VERY friendly and easy to talk to. I was seen by Dr. Anderson... He didn't seem interested in my situation.. he walked in, said my test results looked good and I didn't need to see him.. didn't ask any questions, didn't get within 6' of me . Yeh yeh, covid I know.... He was recommended to me from my PCP.. I have been to a urologist before, THIS visit did not in anyway compare to my previous visits to other doctors . I won't be returning, and judging from the evaluation and treatment I got from Dr. Anderson, he won't care about that either. I do hope that the folks coming here that have or potentially have a serious problem get better care.

I would agree completely with the first review. The Doctor does indeed have a wonderful personality…read moreas does her loyal RN Lucille. Both are a gift to their profession. The doctor listens with deep care & concern. It is my hope that she listens now. Unfortunately, it is her office staff that is ruining the practice. I have been a patient for well over 10 years and I have seen her practice grow and good employees leave. It is true what the previous reviewer stated, it has been increasingly difficult to make an appointment. If you are lucky enough to get someone to answer the phone, don't expect an appointment right away. Once, while at the office, I made a comment about the phone ringing... one of the ladies responded that sometimes they take the phone off the hook (alarming). For the past few years I have resorted to the Minute Clinic when ill. The office manager is indeed abrupt as stated by the other reviewer and seems to lack the social skills necessary in a health care environment. Unfortunately, some of these employees are her family members. Although I have absolute faith in Dr. Medina, I have lost faith in the practice due to several concerns. Last year, I had routine blood work done. Days later, I received a call from Jeannie stating that there were abnormalities and I had to be seen by the doctor. I nervously waited, several days, worrying about what could be wrong. I soon received a letter in the mail from the doctor's office stating that everything was normal. I immediately phoned and asked for clarification. Jeannie said that she saw a "red sticker" on my chart and assumed that it required my follow up. I'm sorry but I don't want an unqualified individual to make an ASSUMPTION regarding my health. Then, a payment "lost" even though it was mailed in the same envelope with other correspondence that was received. The practice has grown to more than it is capable of handling. The operating hours are limited (short day on Fridays). That, along with the wrong personnel does not work in this WONDERFUL doctor's favor.

This place is an absolute joke! They try to bill your insurance for things that don't have anything…read moreto do with your appointment so that they can get money out of you. Lady told me to call my insurance and so I did. When the insurance tried to call her to explain my benefits and tell her that I had a $0 copay, she wanted to ignore the call as I'm sitting right in front of her with the insurance on hold because she knows she's wrong. When I told her she can hear the phone ringing and to stop ignoring it, she turns around and says she's in a "meeting" when I was standing there the whole time. Wouldn't recommend this place to anybody.

I don't want to tell you all because this place is a gem to be apart of…read more My Doctor Ms. Stine is awesome and very thorough. Dr Rodriguez is my husbands and he is thorough takes the time to figure out how he can help. I have had good experience's with the office staff also. thank you Family Practice of St Cloud. Carol & Dan

My experience in the office has been excellent! I have been working with Dr. Stein for the last six…read moreyears. The front office is very courteous and facilitate your services needs, in particular related to appointments and insurance requirements.

This is a very caring Dr Office. We have been going to them for 25 years…read more Thank you, Carol & Dan

The Cloud Care team is exceptional! From the moment you arrive and see Dr Martinez it was a great…read moreexperience! Healthcare is so important, please visit this office. The attention and care is second to none. You will not regret it!

Front staff was very friendly and Dr. Martinez has been by far the best! Will definitely go back.read more

My primary care giver Dr Yudiel Torres unfortunately moved to this location permanently but many…read morepatient in this area are very lucky for that, he is the best doctor I've ever had. So even it took me almost an hour, I prefer to come here instead because he's really so amazing at his job!

I have been to Dr. Aidoo several times over the years and have made him my PCP doctor. I was 1st…read moreassign Dr. Aidoo in St. Cloud Hospital in 2014 when I was admitted to the hospital and had to have stomach surgery. I have always liked having Dr. Aidoo as my doctor. He is very funny and straight to the point. I don't usually have an issue when I need to schedule an appointment and get it fairly quickly. The staff has always been very kind and understanding. The office is very understand and a large building in the front of a strip mall in almost downtown St. Cloud. His hours are great and late. But I have been here where I have waited very late to be seen. But again, that is I guess to be expected when you see a doctor.

My last few visits to Doctor A. Aidoo have not been good. First of all, I did not get to see the…read moredoctor you saw the physician assistant. After specifically requesting to see the doctor. So I left the office disappointed and upset. I thought that the doctor accepted the Medicare-approved amount as full payment, which he did not. I was then billed for the remainder of the visits. I will now be looking for a new physician who will see me and not be billed in excess of the Medicare-approved amount. Visitor beware!

The best Internal medicine doctor very acknowledged, take time for to review patients needs, very…read morehelpful office crew.

I had been a Patient of Dr. Miranda for a long time. I didn't come into the office for almost 1…read moreyear after Dr. Miranda left the Practice. I decided to return and made an appointment to see how it would go. Well it turns out that I loved Dr. Rodeiquez. There were so many things about Dr. Rodriguez that made me decide I wanted him to be my Primary Physician. His 'bedside manners" were excellent also I knew he would take care of my medical needs with exceptional care. I felt I could put my trust in him and the Lord for all my medical needs and would not be disappointed.