Gayle Approved! A…read morefew years ago, I came back from an Louisiana business trip where in some spare time I went out for a haircut. I usually get that done every 3-4 months when I reach a point where the hair on my sides becomes wild and unmanageable. The top is thin enough that there's no worries up there. Anyway, I come home when she's already in bed. She wakes up, takes one look at me and let's out a shriek. Let's say it was a little short in spots. During a recent stop in Ames, my hair had timed out and stopped at the Hair Professionals. They did a very good job and when I returned home with compliments from my lovely wife.

Don't let the older clientele fool you, Nichole is very good at giving hair cuts that are so well…read moredone, they last. I've been a client for many years because I can count on her to be steadily reliable. Why look elsewhere. Waxes are great here too. She uses the best new wax that I believe is French. Tanning available. Corner of Main and I believe Kellogg on Main.

All of the other staff were super helpful and nice. Stephane that works at the front desk with a…read moreboot on was very rude. She was not professional and I do not appreciate the experience that I had with her. Please reevaluate her as an associate!

This location is ALWAYS trying to upsell you on something and is so pushy about it. I just want to…read moreget in and out when I show up

Thank you Ashton for going above and beyond! We had purchase the spray tan package till the end of…read morethe year. I had some questions about what that "covered". She got me off and tanning and when I finished she had an answer for me and help adjust to the package I really wanted. I appreciate the time you took to make it right for me!

It depends on which one you go to. Des Moines on Fleur is excellent. Great staff, always clean and…read morethey don't act like they're doing you a favor. Ankeny, half the equipment is always in need of repair and they can't seem to get anyone to fix it because it stays broke for long periods of time. I don't think they sweep the floor very often either. They are always trying to get you to upgrade. They will tell you the tan you have a membership for is too strong for you to go full time but you can go full time in one of the upgrade beds. It's all about the upsell.

For someone who doesn't frequent salons often, I felt very welcome upon stepping into Finesse for…read moremy first-ever facial. Sydney and the gal who greeted me at the front desk were sweet and professional, luring me back for a follow-up even though I'd sworn to myself that I was only in for one appointment. The experience was so good ~ soothing voice & music, gentle hands, relaxing environment ~ I look forward to treating myself in the future for special occasions. The only downside was my post-treatment payment: The gal who rang me up both times (the salon manager?) was severely unfriendly, knocking me right out of my zen moment. If not for her, 5 stars.

I'm so, so low maintenance about my hair it's honestly sort of embarrassing. So much so that I…read moredidn't think anyone could screw my hair up, but alas. I went to a girl named Hayley (Haleigh? Hayleigh? I'm not sure how it's spelled) at the north Ames location. I just wanted my hair trimmed and a lightened -- balayage, highlights, whatever -- I didn't really care. I always trust my stylist to do what makes the most sense. That's it. Trim the dead ends and make my hair blonder. She seemed confident so I totally trusted her. First, she left me sitting with bleach in my hair for 40 minutes while she LEFT to go eat her dinner. She came back, took my to the sink to shampoo/rinse and put a toner in my hair. She left me there for another 55 minutes (super uncomfortable sitting with your head in a sink for 55 minutes lol) while she left to GO TO THE CAFE ACROSS THE STREET. What? She went to go buy cheesecake with her coworkers. She came back, ate her cheesecake, then came back to me. She washed my hair, blow dried it, and it was awful. My hair was grey and purple. Then she trimmed it, and screwed up the trimming around my face so much I ended up looking like I had a mullet. A grey and purple mullet. Yes. Anywho, I was polite about it but said I was unhappy and surprised by the result. She offered to try and fix it the next day and I declined and just asked to not be charged. They declined my request, and charged me almost twice the amount it said I'd be charged on their website ($113 on their website, and they charged $197). I went to Leedz Salon the next day and they fixed it. They're wizards. Please just go to Leedz instead and stay far away from this place.