Abbey is one of a kind. Been seeing her for services (mostly nails) for the past 8 years. Her…read moreknowledge and passion for great products and practices is appreciated. Was in the area and came to her with interest in a hydrafacial after experiencing an influx in blah skin recently. She recommended the express or deluxe but was never pushy. Fast forward to the actual service. A welcoming salon with great product selection. After having a previous hydrafacial with an indifferent experience, I was thrilled with the process and now the results. My skin felt light and bright immediately after. Abbey has a real knack for everything in this industry and I'd trust her with any and all.

Let me start by saying Rachel is amazing at lash extensions. I had a terrible experience with…read moreanother salon in Ames doing them for me when I moved here. I had previously been wearing them and needed a touch up. They ended up being a disaster. Rachel got me in and we had to do a whole new set. She fixed me! I just love the work she does. I have been wearing them for the past year now. I would never go anywhere else. Her new spa location is gorgeous as well. I love Elan spa!

Every time I go back for appointments it has just validated why I choose to come here. Very…read moreprofessional people doing excellent work. you get your monies worth here. They talk to about what you want out of the experience and what they can realistically do for you or plan out how you can achieve what is best for your face or body or even your soul!! I am so glad the day I stepped foot into RenuYou and met all of the wonderful people inside ready to provide you with knowledge about any procedure or skin service.

This medspa overcharged me and deposits made along with full payments made at the times needed but…read morenothing have been refunded it and the worse a new business and I can assure you assure you are not working towards the happiness of your costumers like myself. You took every deposit and then payment in full from myself someone that not only works hard to have those procedures and yet you just took my money and did not care about myself. I almost did not book with y'all but what an accident I have been through that kept me hoping in the hands of y'all I would get the treatments I needed. What you did is a crime to take others savings three times for a thread full face lifts and promise I would get other things ( radiesse-full face) in my face to compensate myself ending up paying three times for a full thread lift. You promised I would get fillers and Morpheous to compensate for what your irresponsible medispa did to my face especially right after a very serious accident that almost killed me and I had faith in your team but I am no longer interested in seeing any of y'all. As a matter fact I am making this a more serious complaint so nobody else needs tp go thru what I did. You basically robbed me by saying I would get more of a full face and collagen with filler and Morpheous treatment. Just because I'm not a high roller in your books you shouldn't treat me like this because you know your service made my face so much worse that it's sad to see woman like you ripping people off. To top all of it I have always tip Kim for example that gave me faith I would get a filler with my pdo thread lifts and Morpheous to compensate for theee pdo full face thread lifts done by your staff and many before done thru you a few years ago. I have been a loyal and always paid over what i was supposed to. Refund my fees and believe karma is coming your way, ripping people off and out of nowhere get a text message like I did from you is so low and disrespectful to myself or anybody. My tip for y'all now is not cash but whoever read this feel free to ask questions I'll reply and go somewhere else you guys. This people don't care about you. Their number one goal is to cash you out and if for some reason you nicely questioned them for anything they'll find a way to keep your money and not ever talking to you about it. You will get ã provoking, careless and so unprofessional messages like this one out of nowhere. Go somewhere else bc this place not only made me pay for 3 full face pdo threads in which two were done within same month promising me that I would get fillers and Morpheous to compensate for many threads that she couldn't use or would get lost and therefore ended up been my fault that they didn't had enough thread after I had paid in full and was than told by one of their staff that threads were not going to be done by her anymore bc she couldn't wait to finish messing with her threads and telling me to make an appointment for threads with someone else. To make me feel even worse she said my face was smaller in my left side and kept showing to me on the mirror. I payed her in full bc I believe you pay others for a service and hoped someone else would take care of the threads that I never received it from this staff of RenuYou. I looked myself in the mirror and I felt sadness. I did payed her and mad another appointment to get my threads pdo full face done with someone else. I told her about the last incident (the one I just described just now) and had faith a business would care about myself. Moreover I was then caught up in an accident right the next morning after I had got this missing threads so called full face pdo lift. I will add pictures to show you what I look like after my accident and even after a few months you can see the permanent scar I was left with along with the sagging in my skin that was not resolved with the full face pdo thread lift. She simply told me someone else would get back with me in regards of the missing paid threads I never received.

Love Jodi! She has never ever disappointed, always happy with my results. She really listens and…read moredoes what is best for your own face and features. Won't go anywhere else!

I have been to RenuYou for a couple of things so far and it was amazing! My eye lash girl left the…read morestate of Iowa, and after discussing my concerns with Emma and explaining what I wanted she did a great job! Would highly recommend!

Service was okay, but the full body scan did not seem very thorough. I am a past skin cancer…read morepatient which I believe that I mentioned.

I recently had a Hydrofacial and Dermaplaning by Maria G. Amazing!! Can't wait to go back and try…read moremore services with her! Revive has wonderful professional staff and the atmosphere is so welcoming!

I love the East Village Spa. I get regular massages with Wade. He is great with deep tissue, yet I…read moream also so relaxed. I highly recommend!

Loved my massage with Maddie N. today. She explained everything at the start of the massage and…read moremade sure the pressure was perfect to what I needed during the massage. Music was so serene and calming. Maddie used stones toward the end and put a honey glaze on my back also with some warm towels. Farmhouse fresh products are some of my favorite so I truly enjoyed that as well. Front desk was friendly and they offer chocolate at checkout. Left feeling so relaxed after that much needed massage. It was the perfect birthday gift from my husband. I will definitely be back for another and will recommend to all my loved ones. Thank you!

I have been coming for a massage monthly for some time now. Over two years of monthly membership. I…read morealways look forward to my massages. I am doing another update considering what recently happened. A month ago I had an appointment. I got a call from Spavia that my masseuse was not going to be able to make the appointment. We were able to set up a quick appointment for that weekend. That day came around and I got a call a couple hours before the appointment. The new masseuse had an emergency was wasn't going to be able to make it. This wasn't the norm and they were happy to offer additional changes to try and make up for the situation. It was really nice for them to offer the options that they did. They say this doesn't happen often and felt bad. Here is the normal massage breakdown. Warmed massage tables call my name on a cold Iowa evening. Darkened hallways start to set the mood. Electric candles line the floor to help guide you to where you need to be. Once you are in the locker room you can change into your robe and slippers. This is not required with every service they offer. You have your own locker which you set the lock. They have 2 little curtained off changing rooms. The wall hooks have broken over time, but if I can I just use the roomy bathroom to change. Once you have all your personal items locked away you can step into the lounging area. 4-5 different places to sit. Electric fireplace on the wall. Some books, gentle music, little water fountain. All the things to help you relax. They have warming neck wraps and hot water for tea. If you are early enough for your appointment, then take advantage and chill. When your time comes you get called back. My personal preference is one individual for body massages. I have to book months in advance to make sure I am getting him. I dont want to share, but its Eddy. He is amazing. He listens to me and remembers my preferences. After heavenly treatment you are escorted back to the lounge. You can hang out and decompress or you can head out. As of my last visit in Sept '24 they just updated the furniture in there. It is not really comfy as before. I have tried another service here, but prefer my monthly membership booking a massage each time. Read less

The lack of massage during a body treatment is sorely disappointing. The pressure was too light to…read morerelieve any stress, except for the scalp massage that was nice. The gloves she wore irritated my skin. Her hands shook, like she was scared to touch me. They obviously have an esthetician doing body work, instead of a massage therapist. She never even touched my lower back or glutes and she accidentally poked my vagina twice during draping. The company called to say they would like to make it up to me, but when I called back the manager was out so I left a message and she never called back. Avoid this place.

Parking lot was packed for a Friday at noon. Visited the salon suites which had a nice waiting room…read morearea. Lots of variety in services offered. Easy to find. Great location just steps away from the Jordan Creek mall! Stop in for a waxing or haircut. Look up providers on booksy!

Update: Someone from the spa sent a follow up email and didn't even attempt to make anything right,…read morethey instead blamed (me) the client. For example, their response to my complaint about no shampoo being available is that there is a removable handle in the shower. That has nothing to do with no shampoo being available. They made no attempt to address the fact that my treatment wasn't complete (I did not receive a foot massage) or the rough handling during the scalp massage. Update: In addition to this review I've sent two emails and still haven't gotten a response from anyone at Coachlight. Really disappointing customer service. There are some areas where I was disappointed with my visit that I feel can be improved upon. Because I am a new client it would have been nice to receive a welcome email or phone call with instructions for my visit. I didn't receive anything instructing me on what time to arrive or what to expect. Because of that I arrived at 8am for a 9am appointment due to the site saying you have an hour beforehand to use the facilities and I thought I would need to be changed and ready at 9am. At 8:30 I tried the doors again because I saw a receptionist inside. The doors were still locked. She looked annoyed but unlocked the door and said I could come in. I explained I had a 9am appointment and probably needed to change which is why I was early. The facilities are impeccably clean and quiet, so that was a positive. It was a relaxing calm environment, which is what I was looking for. It would have been nice if someone showed me around and explained how to use the saunas and rain shower though since it was my first time. For the treatment itself, the woman was cordial but was very rushed. It felt like she was trying to get through the treatment as fast as possible. She was rough instead of being slow and ensuring the experience was relaxing. I was most looking forward to the scalp massage but she was so rough it was painful and felt like my hair was being ripped out at times because she was going too fast. My hairdresser gives a scalp massage so I know what a proper one feels like. The description of the treatment also said I would receive a mint foot rub, which I did not. After the treatment I was told to shower. There was no soap or shampoo available and my hair was full of oil. When she came back I noted this and she said there was shampoo in the locker room. Showering again after the treatment would defeat the purpose of the lotion being applied at the end of the treatment. So my choice was leave with oily hair or shower again and rinse off all the lotion. After the treatment I was taken back to the main area and still hadn't been given instructions on how to use the facilities. At checkout I was asked how much I wanted to include for a tip. I really dislike when I'm asked this in a busy area with other clients present behind me as it's uncomfortable to bring up issues then and I feel pressure to tip even if the service had issues. I would prefer being able to write it down on a receipt. I emailed the spa about these concerns and asked them to reach out to make it right and I have not heard from anyone. For the price the service is subpar.

To look and feel amazing is a priceless gift from the stylist to their customers. Thank you for…read morealways making me happy! I have challenging hair, and often stylists struggle with my medium weight but curly, long locks. I am so incredibly fortunate to have found Jenny through a referral from a friend. She genuinely cares about making her clients feel amazing. She makes me look and feel fabulous. I always get so many compliments on the quality, even from other stylists who do not work there!! She's helped me grow my hair even longer which was my personal goal. She's warm and friendly, always smiling and working hard. All of her stylists and staff are sweet and I really enjoy my self care time!

I have been going to Jenny at Salon Vici for over 10 years. Another family member of mine also sees…read moreJenny for all of her hair care. Jenny is very experienced and an expert at everything she does. She really listened to my request for a new hairstyle and explained what cut was possible for my type of hair. I really liked the cut. Jenny is also very kind and compassionate.

Bought a membership. Decided to cancel after my year was up as I was not getting there as much as I…read morethought I would. I was told I had like 7 massages left to use before a certain date. I scheduled them right away since I didn't want to lose them. I scheduled them like 2 weeks apart 1st one, they call & canceled the therapist was out. Second one they called & canceled the therapist was out. They said they would have their manager call me since they had to cancel two in a row. No one ever called. 3rd appointment I bust my butt to get across town fighting rush hour traffic & construction to get there early as they require, only to walk in & be told I'm not on the schedule. No one called to cancel, no one called to make things right etc. I would strongly advise against going to this particular one & I would strongly advise against buying a membership!

I love this place and have a massage therapist I typically use (Mike) but they are all great. Mike…read morehas helped me with some of the chronic shoulder/upper back pain that I have and I started going to him in conjunction with my chiropractor and I feel the best I have in years. The facials are also amazing. Service is quick and I never have to wait long for my appointment time when I get there.