Moved to ankeny recently and started getting my hair done here. Coco is the best! Always does great…read morework, and easy to talk to.

My first time here and it was amazing! My stylist was Stella and she really helped me through my…read morehaircut. She was really good at listening and knew exactly what to do that I was speechless after my cut. I usually have long hair so doing a short cut made me nervous but she made it worth it.

I have been coming for a massage monthly for some time now. Over two years of monthly membership. I…read morealways look forward to my massages. I am doing another update considering what recently happened. A month ago I had an appointment. I got a call from Spavia that my masseuse was not going to be able to make the appointment. We were able to set up a quick appointment for that weekend. That day came around and I got a call a couple hours before the appointment. The new masseuse had an emergency was wasn't going to be able to make it. This wasn't the norm and they were happy to offer additional changes to try and make up for the situation. It was really nice for them to offer the options that they did. They say this doesn't happen often and felt bad. Here is the normal massage breakdown. Warmed massage tables call my name on a cold Iowa evening. Darkened hallways start to set the mood. Electric candles line the floor to help guide you to where you need to be. Once you are in the locker room you can change into your robe and slippers. This is not required with every service they offer. You have your own locker which you set the lock. They have 2 little curtained off changing rooms. The wall hooks have broken over time, but if I can I just use the roomy bathroom to change. Once you have all your personal items locked away you can step into the lounging area. 4-5 different places to sit. Electric fireplace on the wall. Some books, gentle music, little water fountain. All the things to help you relax. They have warming neck wraps and hot water for tea. If you are early enough for your appointment, then take advantage and chill. When your time comes you get called back. My personal preference is one individual for body massages. I have to book months in advance to make sure I am getting him. I dont want to share, but its Eddy. He is amazing. He listens to me and remembers my preferences. After heavenly treatment you are escorted back to the lounge. You can hang out and decompress or you can head out. As of my last visit in Sept '24 they just updated the furniture in there. It is not really comfy as before. I have tried another service here, but prefer my monthly membership booking a massage each time. Read less

The lack of massage during a body treatment is sorely disappointing. The pressure was too light to…read morerelieve any stress, except for the scalp massage that was nice. The gloves she wore irritated my skin. Her hands shook, like she was scared to touch me. They obviously have an esthetician doing body work, instead of a massage therapist. She never even touched my lower back or glutes and she accidentally poked my vagina twice during draping. The company called to say they would like to make it up to me, but when I called back the manager was out so I left a message and she never called back. Avoid this place.

First time getting a professional Brazilian wax and my experience is as amazing ! She made me feel…read moresuper comfortable. She is super sweet and tries to relax you as much as she possibly can. I didn't know what I was getting myself into , but it wasn't as horrible as I thought I'd would be. She explains everything before hand .. and you get to clean yourself with a feminine wipe before she starts. She reminds you to keep breathing , and just relax. Also make sure you hydrated before getting a wax ! Can't wait to go back again.

Kellee is absolutely AMAZING!! I have been getting wax for years at a chain place, but I'm so…read moreincredibly glad I starting going to Kellee! She's local and seriously the best, she takes her time and is so professional. Highly recommend

Very welcoming and cozy experience. Relaxing and informative. Learned a bit about my scalp and ways…read moreto care for it. Great customer care. Loved every minute of the spa treatment. Really felt listened to and was able completely unwind. I will be going again.

From the owner: Japanese head spa, is a deeply relaxing and rejuvenating treatment that focuses on the health of…read morethe scalp, hair, and mind. Rooted in both beauty and wellness traditions, this technique blends Japanese haircare rituals, acupressure, and aromatherapy to promote overall well-being.

Always had a great experience coming here to get my hair done! Even for an awkward person such as…read moremyself, I felt comfortable and relaxed during the process every visit. A few things that stick out the most: - The space is always clean and beautiful, - Products they sell and use smell AMAZING, - I let the stylists know I am on a tight budget and always have they provided me with options within the price range (I make sure I leave room in the budget for a nice tip), - The stylists always let you know what they are going to do before they do anything, - Always feel a confident boost when I walk out knowing my hair looks great and how I want it. Lastly, this location is open really late Mon-Thu which means less struggling on my end to find an appointment that fits my daytime schedule AND I can schedule when traffic isn't chaos in Altoona. 10/10 recommend!

For the second time in 6 months we were charged over twice what we were quoted on the phone upon…read morereceiving service. I took my five year old in for her first haircut before the start of the school year; when I called to schedule I was very clear that this would be a simple trim for a five year old so I did NOT need a top tier stylist, and was quoted $20-30. My child's hair is shoulder length, was not washed or dried or even styled by the stylist, it was sprayed with a spray bottle and a maximum of five snips were made, and she was done. It looked no different than when we arrived. It ended up being $50. I called and was told I didn't specify the stylist level so received services from a top tier stylist. I chalked it up to a possible miscommunication. My 15 year old then made an appointment for a color, cut and style, we were VERY careful and detailed, not only because of our prior experience/lesson, but because she was saving her own money for this. I told them this when we scheduled our appointment, and was explicitly quoted a total of $90 for various services by a newer stylist. She went in for a color consult, and all seemed on track. She was then charged $197 for services at the end - over TWICE what she was quoted and saved for. I called, again, and spoke to the stylist who explained she never talked about pricing with my daughter and essentially that regardless of what we were quoted on the phone, she charges for services rendered. She offered for me to speak with the manager, but repeated that she must be paid for services rendered. I was too frustrated to continue so said no thanks and reiterated how disheartening this was for my daughter. After giving myself some time, I called back and requested to speak to the manager, they took my name and number and said they would be in the next day and would call back then. I have not received any reach out. As someone who came from a low income family, considers trips to the salon a luxury or treat, and whom is very conscientious of what I spend, in addition to us being very clear we needed a true close estimate for my teenage daughter to save for, this is frustrating, disheartening, and seems to make going to a good quality salon inaccessible for everyone. When people ask for pricing, they should be aware for some, that is crucial. Not everyone has the funds to spend TWICE AS MUCH as they planned for. And the cold, dismissive, and seemingly careless tone when confronted with that by the salon and stylists is just another let down. EVERYONE deserves to enjoy a day at the salon, even people who have to scrimp and save, and ask VERY SPECIFICALLY what it will cost so they CAN AFFORD a special treat and to FEEL SPECIAL. We've gone to Signatures many times over the years. I don't know what has changed, but this is enough to not return when we literally can't do anything to ensure we have the funds and know what we will be charged.

A friend of mine told me to come here to get my nails done. The first thing that put me off was…read morethat while my cuticles were being done, my nail tech was giving someone her lunch order. This made me feel like she was going to rush through my nails and make them look bad. Long story short, they completed my nails and I went home. The next day my white tips were brownish orange. It took multiple calls and emails before I finally got a hold of someone. It was the manager AND the manager's daughter. They ganged up and tried to say it was my fault and that they weren't going to refund me. They said the only thing they can do is to have me come in and they give me a free manicure. I researched the issue and the issue was with the gel they used. It was expired. I had to practically yell at them to give me a refund and eventually got it after about 3 months. This was the WORST customer service I could have received and I will never go there again.

I just had my hair colored for the second time at Hair FX. I love it! My stylist did a awesome job…read more I have been getting my hair cut there for about a year and always been happy. Several of my co workers go there also. I would recommend them.

What a great place! Was referred by a friend and went here for my daughter's senior pictures --…read morethey did her make up perfectly-- natural look that photographed well! Thanks for a great experience

Erika was awesome! I highly recommend this place, not only are their products amazing, but the MUAs…read moreare so much fun and do a great job. I scheduled an appointment at the end of July for my wedding on August 18th, and they got me in for a full face airbrush with Lash! I also got $50 worth of product-all totaling $75. I had to put down a $25 deposit to hold the appointment but that goes toward the 75. I will definitely be coming back. Thanks VG for kicking ass!