Overpriced, onsite service employees do not have good costumer service. I would have kept paying…read morethe price if I knew the employees would be more caring about my concerns. Too expensive for low quality service. The office employees are very helpful and were very flexible and great communicators. When I started with this company it was the owner I believe who charge about $140 -$180.00 for commercial service. Since the company got bought out the price went up to 220.00

The bugs have really decreased after Kyle came out. It took two visits (the second one was free) to…read moresee as much of a drop as we wanted, but Kyle was great to work with both time. Kyle is very responsive to messages and easy to schedule with. Kyle was late to one of the appointments, but we were flexible and able to make it work.

Matt was amazingly responsive and even came out to our home on a Saturday! He was great at…read moreexplaining what the steps were and what the timeline of the process would be. I used to think pest control in Utah was a hoax but given how much TrueShield's products/services cover I'm hopeful!

I called and booked my appointment within 4 minutes. Easy to talk to and is more than happy to…read moreanswer any questions. Matt arrived on time, educated me on common pests in my area, and even offered to help unload my moving truck! I have seen many dead bugs outside my home perimeter, so that tells me what he sprayed is working. Matt is an all around great guy that provides excellent customer service! Highly recommend this company.

I used the Yelp project feature for the first time to find a company to exterminate black widows in…read moremy crawlspace, and several businesses responded quickly - but I chose Safe ChemPest because they had professional and clear responses, and exhibited they actually read my project details (a different pest company called me 3x in 15 minutes, plus texts! Another company clearly didn't read my info). They stated the price for one-time service up front and were easy to schedule, all through text which is appreciated. The technician arrived promptly at the scheduled time, explained what he was going to do, listened as I pointed out a pet area to avoid, finished quickly, and didn't try to sell anything extra - I paid exactly what they quoted. So far the treatment seems to be effective. Would use again!

Fantastic experience. Fast to respond, got me in quickly, was on time, and made sure everything was…read moredone right. He was also the ONLY person out of 8 other companies who would give me a quote before talking to me on the phone.

Orkin has impressed me greatly with every interaction that I've had with them so far…read more Several years ago, I worried that I might have cockroaches, but Orkin's expert discovered that my home-invaders were actually elm seed bugs, showed tremendous knowledge about them, didn't try to exploit me or even charge me, and gave me some good tips for dealing with them. Yesterday, Orkin's exterminator examined my landlord's home regarding a bedbug infestation in my room, gave me a huge quote, sensed that I was a bit indigent, waived his usual inspection fee, and suggested another local company to consider that could also do good work for me but might provide cheaper rates for it. Orkin has persistently proved knowledgeable and skilled, and that its experts have my best interests at heart---and, as long as they remain so, I intend to contact Orkin first everytime I have a pest problem for the rest of my life.

Would leave zero stars if I could. I own a duplex and did a move out inspection Sunday for one of…read morethe units being recently vacated. The prior tenants left cockroaches! They never told us about them. I called orkin because they were one of the only pest companies open on Sundays. I called and the rep was kind and I explained it is a duplex with roaches and we need both sides treated asap. She scheduled us for the next day. This included initial treatment and every other month maintenance. Day of, I called to confirm I would be notified when the tech was on the way, and I paid for the every other month maintenance up front ($754!) Upon the tech arriving, I was told they can't treat both units as one because each unit has a different address. They said when I called on Sunday I spoke with a contact center in Atlanta and they don't know the rules and regulations in Utah (not my fault) and they have to split the account in two in order to treat both sides (It's roaches!! We can't treat just one side!) I explained I just paid for a years worth of maintenance and I do not want to pay more. They said they would just take the amount and split it between the two units. After an ordeal talking on the phone with management while the tech and I were on site we finally got the go ahead to treat the whole property . The tech was very knowledgeable and awesome. This review is not a reflection of him. It's the administrative piece dealing with the office... anyway after he treated he said they would contact me to schedule a 3 day follow up. They never did. Online I can see a pending charge on my account for $231 for one unit and $115.50 for the other. I called customer service yesterday (Thursday). She scheduled the follow up for me for Friday 630 am to 730 am. She explained they aren't charging me more - I paid up front for the every other month service and the $231 is for the initial but it will be split in two ($115.50 per unit). I said okay, but today I have been charged $231 + $115.50 + the $754??? I also haven't heard from them (it's now almost 8 am). I texted the tech and he doesn't have my property on his route. I called the local office, no answer. This seems like an ultimate nightmare on top of dealing with nightmare situation the prior tenants left us in. Do not recommend orkin ever. Huge national company with office staff not knowledgeable. I should not be routed to a call center where the rep doesn't know the rules and regulations for my state!! Again, inconsistent billing and what I'm being charged is different than what I am being told. There are still roaches! Desperately need the follow up treatment but have no idea what's going on. Currently have a vacant unit I can't rent out so I am out that money. Last couple notes - we have had pest control here before with other companies and have never had an issue with billing because of the unit addresses. Also, again, the tech himself was awesome - I hope he can find a better company to work with because based on how orkin handled all of this it made a bad situation worse for us. Awful customer experience and will be seeing if I can get some money refunded and will be finding a different pest company.

Thank you Evanslee Bower for your freindly and accomidating service today. And thank you for taking…read morecare of the spider webs!!

Travis was so professional and knowledgeable. He didn't pressure me for more services that I…read moreneeded. He was quick, efficient, and was able to address my problem. Highly recommend.

Moroni responded quickly to my request, priced his service up front, and appeared on time. He…read moretreated my yellow jacket infestation quickly and easily. I remained skeptical about the chances of success of the treatment, but Moroni did his best to reassure me and make a money back guarantee if it did not work. He followed up in 24 hours, and true to his reassurance, the yellow jackets are gone. He is pleasant, easy to work with, and the results speak for themselves. Well done. Thank you Moroni. Arthur Williams

I have used Peterson Pest Control multiple times for boxelder bugs, spiders, and even a termite…read moretreatment on my home. Each time, Moroni has been prompt, professional, and thorough. His treatments have been very effective, and I've noticed a huge difference in the pest problems around my house. I highly recommend Peterson Pest Control, and I am often referring him to anyone looking for a reliable, fair priced pest control company!

Braden took great care of us. He started the service while we were on our way home and cheerfully…read moregreeted us when we arrived, explaining what he had done and asking us if there was anything else we might have questions or concerns about. Great customer service and great communication. Workers like Braden are why we're stayed with Bulwark

Evanslee was very thorough and friendly. Definitely…read morerecommend Bulwark. And one of only exterminator companies that I found to treat gophers and moles. A great job!