Now that I've tanned at the other two tanning salons in the area, I can give an honest, relative review. Tanlines is the best salon. The people have always been very nice, and the salon is clean.
I think my only complaint is that one month they said my autopay was declined, so I pulled out my credit card and gave it to her. She ran it for an additional $10 without mentioning it, and it went through without an issue. When i went to sign the slip I asked why it was $65 for one month of tanning, and she said it was because my card was declined and there's a fee for bounced payments. I called Chase right in front of her to ask why they declined a regular ongoing charge, and the guy said there were no declines on their end so it must've been an issue with the terminal at the point of service. She listened to my conversation with the representative, and my repeating what he said back to him, that Chase did *not* decline my payment, it must've been a glitch on Tanlines' end, and still wouldn't refund the $10 so I was overcharged that month, which sucked. That's what made me leave and go to a salon closer to me-- not the $10 charge, but the principle of not being willing to fix the error. Fortunately for Tanlines, my new salon was a bit unsanitary (carpet in tanning rooms?!?!), so I came back. It's worth the one-time overcharge of $10! (....Ok fine, i still wish they hadn't done it, but whatever, I guess.) read more