Slid off road on Monday night in the median. Wednesday morning comes around and my trucks gone, no…read morebig deal. Maybe 300 dollar tow bill im thinking... WRONG 3200 dollars to tow it out of a flat smooth surface on tbe median of 74. Customer service is incredibly rude and i would HIGHLY ADVISE not to use such a unscrupulous tow company.

DO NOT recommend! Very rude and dismissive when trying to pick up a car that had gotten towed due…read moreto getting stuck in snow. Police said it was there, went in and got told that they didnt even know if they had the car. And that it would be an hour before the secretary came in and could find out. Then when questioned as to why they couldn't find out themselves at 9:30 a.m. when their office was opened, got cut off with a loud snarky response and he changed the time we could pick it up to another possible hour longer because of being questioned. Wouldnt ever use them as a towing service again.

They arnt high priced and they get the job done right. Nice people. Quick service need to schedule…read morean appointment and they call you when finished they explain everything they did and what was wrong and will show you if anything else is going to cause problems in the future.

We were driving coast to coast and had a puncture on I-80 in IL. We were waiting on side of…read morehighway, called GEICO but they couldn't find anyone to help us. We called pretty much all the tire stores we can find within 100 miles and nobody had the right size tires in stock. If it wasn't for Andy A. and his crew we would've been screwed. They had the tires we wanted, sent a crew to I-80 to help us with the spare tire, and we followed them to their store for replacement. They did a fantastic job and finished within the hour. We were supposed to stay the night in Ohio and thanks to them we made it later that night.

They need to be watched very carefully I had service there several times with no problem and very…read moregood customer service but on the service where they made a mistake and caused damage to my car the good service stopped and the excuses and double talk from employees and Jeff Moore himself started , they refused to let me view security tapes they said proved they didn't do it. There are lots of other service shops in the area, save your frustrations and go somewhere else.

Chuck in service went out of his way to help an essential business get back on the road during…read morecovid-19. If you live within 100 miles of this dealer STOP....please drive to PURCHASE and SERVICE your vehicle from this dealer. Chuck you're AMAZING!!! Andrea Pawelkowski

I am an internet buyer who purchased an SUV from Doug at Gustafson Ford. Doug was great to work…read morewith, very informative and helpful. He examined the vehicle for me and sent several photos. It really was as close to looking at the car in person as it gets. He was very responsive with his correspondences and always got back with an answer to all my questions in a timely manner. I would recommend buying a car through Doug at this dealership.

Like the review before me, I was told I needed an extra quart of lube on top of the already…read moreexpensive base price and that I could expect an extra 8 dollars added. I agreed to that and after looking at my bill, it seems the price sheet you are shown does not reflect what you're being charged. They ended up over charging me. Yes, they were fast and I didn't have to get out of my car but not worth it in the end.I should have listened to the review before me because they did the exact same thing to me. Just go to Farm King if you need an oil change in Kewanee.

Went to get a oil change and was told my vehicle needed 1 extra quart of oil than came with the…read morealready expensive 59.99 oil change package. So I asked how much additional was it going to be and he informed me that it was going to be almost 75 dollars, thats an additional 15 dollars for 1 quart of oil that costs less than 8 dollars. I wont be going back.

We have used Pearson's since 1986, through three changes in ownership. Always fairly done, good…read morepeople, and we trust them. They are busy, which should indicate how good of a job they do. Recommend for repairs or towing.

Disappointed in my recent service. Asked for a quote on a Purge Valve Solenoid and Mr Schneider…read moretold me he would need to check the car to see if that's "REALLY" what I needed. Received appt - available in 3 weeks. They repaired the car without reaching out to me with an update and a quote. Received a voice mail message saying that the car was ready for pick up and they were closing in 15 minutes. Price was about $50 higher than I expected AND they charged for diagnostics even though the the repair was the exact same thing I came in to for the quote on.

If you're going to have work done there and they're going to pick up the parts for you get the part…read morenumber and pick them up yourself just just pay them for the labor that's all I'm going to say about this garage

From the owner: Computerized Diagnostics Front End Alignment…read moreCustom Exhaust Custom Pipe Bending Auto Repair Products: Batteries Exhaust Services: Tune Ups Tires Brakes Shocks & Struts Oil Changes Towing Computer Diagnostics Alignments All Types Of Exhaust Repair 24-7 Towing Light Truck Towing Sell Tires Tire Repair Computerized Alignments and Diagnostics Brands: AMSOIL Walker Valvoline Interstate

No stars, no kudos and don't go here if you're skin isn't very pale, small minded people here!!…read morePaid to fix a vehicle, harassed to come get it, and upon the drive home, they failed to tighten motor mounts, twin turbos blew out, and they won't even pay for it to be towed. Owner said it's no major issue so drive it over and we'll take a look. Motor mounts are pretty significant, and when the work they did was on the motor, how do you fail to tighten the mounts???? Horrible experience from owners, and clearly mechanics work not good either. Upon taking our vehicle to another shop, we found nothing was tightened down, not the motor, not the transmission, not the exhaust nor the twin turbos. We spent 4200 with the new motor and swap and our vehicle still wasn't running. Absolute worse experience at a business in my 26 years of owning vehicles. DO NOT GO THERE!!!!!

Even if you have the shittiest credit in the world they will approve you for a run down piece of…read moreshit car and charge you 3 times what its worth and allow you to take it off the lot with a shit ton of problems and not disclosing them before you buy the vehicle. Then they'll bitch at you and cuss you out over the phone after you leaving a truthful review on the BBB even after trying to work with them to get a different vehicle or get yours repaired. But they'll take all of 3 days to fix the issue with the vehicle that they make you keep unless you have yet another down payment and charge you $200 something for the fix yet it wasn't actually fixed and in all reality it was an $8 fucking fuse. Not to mention they should probably inspect the vehicles before selling or fixing them before conning people out of their money. They will rip you a new asshole for a 21 year old car at $300 a month for it to break down a week later. Sure, you'll pay off the car in less than a year but you'll barely have it for 3 months before its scrap. The owner told me "Did you expect a car never to need repairs?" No asshole, I expect a RELIABLE car from a dealership that I would be paying $300 a month for. Of course they are used cars, but does it wet your dick at night knowing you're pocketing all of this money on pieces of shit instead of investing it back into your business by hiring a mechanic that knows what the fuck hes doing? How about investing in remodeling the shit show of a disgusting shop you have and stop smoking cigarettes inside the main lobby? I'm pretty sure its illegal to smoke inside of businesses in the first place. Do NOT purchase a car here. Unless you wanna be hit on by the owner and the mechanic. Down on your luck and need swindled out of your hard earned cash? Come here so they can rob your wallet and your wages because you definitely won't be getting to work driving their garbage vehicles.

This place is the biggest rip off of any place I have ever been. They charge $ 170 to bleed brakes…read more Maybe that's standard for a new customer but all that does is not want me to go back. Boo