Called for an appointment and was told to come right in. Recharged my A/C at a moments notice, on a…read moreSaturday. Friendly and reliable.

Took my car in for an oil change and was over-charged. Not sure if it was because my wife took it…read morein and figured nothing would be said about it. It is a shame that they would do this to customers. My only thought is they do not want repeat business. Took in a Chrysler product that had a 3.2 litre V6 and they charged us for 8 quarts of engine oil for the oil change. When I questioned them about it they swore that this is what they put in. He said they drain it extra long. Made a statement that it is the darndest thing every now and then they run into 6 cylinder motors that take extra oil. Though Owners manual and my neighbor who is a Mechanic at a Chrysler dealership says 6 qts.

WARNING TO FUTURE CUSTOMERS:…read more My husband and I recently tried to purchase a vehicle through Princeton Auto Group, and our experience was extremely disappointing. The two representatives handling our application, Samantha and Joshua, repeatedly told us they were "working hard" to help us obtain financing. However, throughout the process we were treated in a way that made us feel like we were unworthy customers rather than people trying to purchase a vehicle in good faith. We were asked to gather multiple documents quickly and submit them for verification. We did exactly that and cooperated fully with every request. Despite this, the communication we received was dismissive and disrespectful. During conversations we often felt talked over, not listened to, and made to feel as though we were somehow less important than other customers. They even went so far as to say that we falsified documents. Buying a vehicle is already stressful, especially for people working hard to rebuild or improve their financial situation. Customers deserve to be treated with dignity and basic respect during that process. Unfortunately, that was not our experience with Samantha and Joshua at Princeton Auto Group. Because of how we were treated, we chose to withdraw our application and take our business elsewhere. We hope Princeton Auto Group takes this feedback seriously and improves the way customers are treated during the financing process. -- James & Marla Boyer If dealership management or ownership would like to review this situation or discuss what happened, we would welcome the opportunity to speak with someone who values respectful and transparent customer service. Our intention in sharing this experience is simply to ensure that future customers are treated with professionalism and dignity.

What a waste ! Placed an order for a 2025 Yukon Denali Ultimate in May, 2025. Five months later…read morethey get an allocation and then start to change not only my trade in value by 15%, but also the new car price. Don't think because you have something in writing that they will stand by it... Bottom line - I walked away.

When looking for a UHaul truck at the last minute, we found what we needed here. Mike was very…read moreaccommodating. He met us on time at the shop, and quickly got us through the process so we could get on the road. He was very friendly and we felt as if we had known him for years. I highly recommend getting your UHaul here. The truck was clean and just what we needed to move furniture to Virginia.

If you're in the market for a used car, this is the place to go! Tumbleson Motor has a great…read moreselection and top-notch service. They went above and beyond my expectations. I highly recommend checking them out!

I won't take my cars anywhere else. Pat is awesome to work with and gives you the best deals for…read moreyour money. When they are done with the repairs you can't even tell there was ever any damage. I have had several cars worked on and they have done an excellent job on every one. I highly recommend Bill's Auto Body.

I had a minor fender bender and was given a quote of $550 for a front bumper repair. The day of the…read morerepair they gave me a ride home. The repair was made on time and looked absolutely fantastic. Like a new bumper!! As part of their service, they even wash the car. And the best part, the charge was only $350, as they felt their estimate was high. That NEVER happens. Thanks to Patrick and Kerry. Bill's Auto Body is the best!

My husband was hit by a deer late one night while driving home from Chicago. The windshield was…read moreshattered and basically the whole drivers side of the car damaged. The police called a local towing company who took the car back to their lot. When they didn't bring it to our area (a little over an hour away) the next day as we had scheduled, we looked for a body shop in that area on Yelp and Facebook and found one that looked promising. This is where Heartland comes in! I left a message on their machine since they were closed for the weekend. My first positive surprise was when the owner called me later that day. We decided to have them do the work and told him we'd contact the towing company to get the car over there. Unfortunately it took several days before it got there (which is why I won't be posting a positive review for the tow co.). Once it arrived they reviewed the estimate from our insurance company and started ordering parts. The car was completed sooner than we anticipated based on the length of time insurance estimated, plus thanksgiving week. My husband went to pick it up earlier this week and is thrilled with how it looks. There had been slivers of glass in the interior from the broken windshield, but the guys vacuumed and cleaned out everything...including, apparently, our change cup. They did say we may still find some here and there over time. Bottom line- my husband would recommend them based on the fantastic job they did putting our car back together ($9000+ damage). And I was thrilled with how friendly they were working over the phone. I called several times to see if the car had ever gotten there from the tow lot, and received updates from them once they had it. I've still never met them but wholeheartedly recommend them!

Decided to have some work done on the quarter panels of our SUV. We could see there was a touch of…read morerust starting on the quarter panels. We went to Jason and asked for a price to have it fixed. He gave us a good price. He did the work and then assured us he had protected the area from further rusting..... 6 months later it's evident that whatever he did didn't work.... I called hi to let him know. He said stop by. I did..... he looked at it and then informed me he doesn't guarantee rust prevention work.....just a heads up....here's the photos

While it took much longer than I expected, the repair was performed at a level I had not…read moreexperienced. The front end of the car that the deer had demolished looks better than what I purchased. Even the final detail left the car in better condition than what the car delership had done when I purchased it. It did run well over the estimate but that is understandable since the model is rare and all of the parts are more expensive than the base model Kia Soul. This also accounts for the delay in the repair due to waiting for the parts. I hope to never have to deal with another accident but at least I know who to deal with for a repair.

I was completely blown away by the work that was done on my pickup. I will definitely go back in…read morethe future. Great working with Kari, and Oscar.

Fast and honored quoted price discussed a day earlier. Honest work and honest prices.read more

Took a tire in to be repaired. A day later they told me it was unrepairable and I'd need a new one…read more I took the tire to Big E's for a second opinion and they had it repaired and out the door in under 15 minutes. Six months later I've never had a problem with the tire. Situations like this makes me wonder what's going on at FT&C.... Did they just not want to mess with my small project? Were they trying to upsell me? Very disappointing...

Tanks Autobody is a great shop. Friendly, courteous and very helpful. They did my quote quickly…read moreand worked with my insurance company to get my car repaired beautifully. So glad I went to Tank's. Watch out for deer.

Tank's does great work and I won't take my vehicles anywhere else. I've done business with Tank's…read moreseveral times over the last 40 years, and I have never had a bad experience. Every time, I get professional service and the same quality work I expect.