My furnace was 25 plus years old and needed to be replaced. I had very little knowledge of the new high efficiency furnaces and had no time to research them. I called Mark Tango Plumbing; they assessed my situation and explained my options clearly. They laid out the pros and cons of each option taking into consideration all my concerns. When it was time for me to decide which furnace to choose it was easy and I felt very comfortable with my decision include the cost estimates. I decided to convert over to gas fuel from oil and Mark coached me through this process as well. I had to run a new gas line to the house and needed to deal with the National Gas, as it turned out this was easy because of Mark. Mark also coached me through getting a no-interested loan. Mark Tango Plumbing provided me with all the information I needed to feel comfortable to replace my furnace, it was not just about hiring a plumber to change out my furnace it was more than that. The installation of all the equipment went smoothly, all informed was conveyed clearly and I was never surprised by anything during the entire installation. They were extremely clean, at the end of each day everything was cleaned up. I could not be happier with my new furnace and heat water tank. The Mark Tango plumbing experience exceeded expectations. I high recommended Mark Tango plumbing. Tom D Reading, MA read more

After my recent (and first) engagement with Mark Tango Plumbing, I would recommend this company to my family and friends. I contracted with Mark to update the plumbing system in a family home I purchased in Reading. Mark impressed me from the beginning. He was responsive to every phone call, he personally explained the scope of the job, and he answered all of my questions in a timely manner throughout the process. Most importantly to me - he completed all of the work ON TIME and ON BUDGET with a fabulous team of workers that were polite, knowledgeable and respectful of the property. The team successfully installed a new disposal, faucet and turn off valves in the kitchen, installed a new toilet, and installed a new sink, faucets and shut off valves in bathroom and shower. Mark's team even had to rip out some of the old tile (from 1968) in the shower area to replace the valves and faucet and although we couldn't get the same tile, Mark's tile person did a great job selecting tile that works well with the existing tile. I was very happy with all their work and will hire Mark Tango Plumbing down the road for any future jobs. read more

During a crisis, (we were leaving the country) our boiler hot water heater was leaking and causing damage to our basement. Mark came over within 30 minutes and replaced a valve. Whilke away on vacation some other issues came up and Mark was on top of it (working with our house sitter). It was determined that our furnace was probably at fault and would be needing replacement. There was one small thing he could try but several thousand dollars would probably need to be spent to replace the boiler. I basically told Mark to put together the estimate and give me the best unit available so I didnt have to go through any more repairs. He said he would but rather then easily doing the replacement and billing me over 8k he convinced us to try several small things over time. He even had to talk us into it a bit. Well in the end he was right and the parts that were repaced lked to us saving thousands! Mark is not only a professional and provides EXCELLENT service but he goes above and beyond and is honest at his own expence! Thank you Mark and your crew for saving us thousands!! Youll be our plumber for life! Brian and Kim in Wakefield read more

I highly recommend Mark Tango construction & build as well as Mark Tango plumbing services. here is why: During the bathroom construction process, mark's crew always remained on their orginal timeline (which seems impossible) and he kept me updated with daily activities and progress. The bathroom design went extremely smooth and the whole process was organized and detailed. In fact, I didn't have to think much about it, which was the savior because I'm a busy mom with a full-time job. Mark's crew is trustworthy, clean, and friendly! I highly recommend his design build services. I also highly recommend his plumbing services. I reached out to Mark a week ago with a bit of an emergency. He was there the next morning and Steve, one of my favorites at Tango plumbing came in extremely friendly and upbeat, and fixed our issues in a timely organized manner. Lastly, Lynne the office manager is always a friendly helpful voice when I have questions. Tango has good pricing and great customer service! Much thanks to the whole Tango Team! They get 5 stars from me! thanks again! Wendy read more

First of all, I'm relatively new to living in Reading. I was unlucky enough to have an urgent blocked drain problem that hit me right on a Friday, and right before I was going to have company for the weekend! I called one place in town and left a message early, figuring I'd hear back, but I never heard back from them. Before I knew it, the end of the day had arrived, and in desperation I just googled and called Mark Tango's number. Turns out he was great! It was after 5, so at first he told me all his guys had gone home for the day. But when I explained my predicament he said he'd try and work something out for me. Sure enough, somebody on his team left his home on a friday evening to come help me out. And the help was great. They were cool and knew what they were doing, explaining everything along the way - with diagrams! And it was a success - they managed to sort out a rather tricky problem with a very old and problematic kind of drain. So, problem solved, all in time, without any complications, and lots of friendly service throughout. I'll definitely keep calling Mark Tango. read more

Tango did a great job with our bathroom leak. The inspector missed failing grout and it was drowning our basement when we showered after moving in. Mark handled communication with the insurance company and the team was nice and worked hard to give us a beautiful, dry space. On the last day they were working on our bathroom, our half bath stopped flushing. Thinking it was a failing wax seal, I asked if they could take a look. One 20+ foot cracked cast iron pipe later, the team made immediate time for repair. A few weeks later, Saturday morning I am doing laundry before heading to the airport to help my sister with her new baby. The drain pipe is backed up. A quick text to Dom Tango and he's got guys on their way within an hour to remedy the issue. The team does a great job and we are so grateful to be able to trust our leaky old house has a crew ready to help! read more

Our water heater was slowly losing its steam. We could get about one or two showers in before the water was running cold, so we did a little searching around. I read about a website called elocalplumbers and filled out the details of what we wanted. Literally within a minute of my post, I received a call back from Mark. He made an appointment to come out the next day and give me a quote. I decided to go with him because he offered a fair price and because he is local. I was a little reluctant to use Mark at first due to Cary R's review, however Mark appears to be the opposite of a poor communicator. When we set the date for the install, he called the day before to confirm, then he showed up on time, and neatly completed the job. It's nice to know we have someone close by who is reasonably priced and efficient. We will definitely use him again. read more

I would recommend Mark Tango Plumbing to anyone in the North Shore area. We had a great experience with them recently when our hot water heater went. Mark came over next day, early morning, assessed the issue right away, and within an hour, we had a new hot water heater delivered to our house and installed in less than 2 hours. Mark was very up front and honest about our options either to repair the existing water heater or replace it with a new one. I felt confident in his recommendations and couldn't be happier with the urgency in his response, the level of professionalism and honesty, as well as the ease of installation. Additionally, his pricing is very fair. Mark & his team will be our family's "go-to" for all plumbing needs in the future - he came highly recommended and I can see why. Thank you Mark! read more

Mark Tango's plumbing is absolutely amazing. My found out my pipes froze this morning I called a few local plumbers before coming across Mark. All other plumbing companies had an answering service and once I finally got a call back it was a minimum 2 hour charge and no guide whatsoever. When I called Mark, he instantly provided helpful tips to try and help me resolve my problem without instantly trying to charge me. However, I ended up needing someone to come over.. Within a few hours I had someone at my house. Mark came to personally check things out since he was in the area.,. Great guy. This company knows true customer service. he has gained a new client for life. I finally found a reliable company. read more

We are relatively new homeowners and had not dealt with a plumbing issue until a leak appeared below our bathroom. We checked with our neighbors but they couldn't recommend a plumber so we went online to search. We saw good reviews for Tango Plumbing and decided to call them. Our experience proved all the reviews are completely true. Mark and his assistant were both personable, neat and cheerful -- and this was in the middle of a snowstorm, too. Mark explained everything very well and the price was better than fair. Friendliness and honesty are important but so is expertise, and they have all three. We will absolutely call them again and we're going to tell our neighbors we found a great plumber, Tango. read more

$2,700.00 to replace a 40-gallon hot water tank!? Unbelievable, but that is what Tango Plumbing charged to replace our tank!!!! Unfortunately I had no idea how overpriced this job was until I spoke to several people who have paid between $800 and $1,600.00. Yes, the tank was located in the loft of our condo, but we cleared the furniture and opened the gate for easy access. (My brother-in-law replaced the same type of tank for a total cost of $500 in one of his properties, and he and his business partner carried the tank down a windy staircase to the basement.) How Tango Plumbing could charge $2,700.00 is baffling! Mark Tango mentioned he would refund some of the money but he never did!!!! read more

Used Mark a couple of times. He at least answers the phone, which is a little more unusual than I've experienced with other plumbers. Had a significant bathroom valve replacement in November and things were good. Valve became leaky recently and I called Mark. He explained that sometimes grit and particles in the water can cause the valve to not sit properly and cause the leak. He came by and that seemed to be the case. He replaced the valve handle and blew out the grit and stood by his work from before. Said technically wasn't a deficiency in their original installation, but he wasn't going to charge me. That reinforced my confidence and comfort in using and recommending Mark Tango. read more

Recently purchased a home and had an issue with a complicated water heater system (two of them!) Tango plumbing was the only one who called me back right away (never mind the rest called me back a day later). He advised me on what I needed to do and walked me thru it until they could get there. He was a half hour earlier than he said he would be and he arrived with another plumber, Jackson ? Professional and very respectful. They were there for at least 2 hours. They were impeccably neat and Mark noticed an issue with steam heating system that he fixed as a preventative step. Tough to find reliable professionals these days - No doubt I would use them again! Thanks Tango Plumbing. read more

Mark gets 5 stars and 2 thumbs way, way up for his service at my condo today! A valve in the shower faucet broke and was leaking a steady stream of hot water. I called Mark this morning and he was here as soon as he had finished his current job. He was knowledgeable and courteous as he explained what was broken. A few nuts and bolts later, he had replaced the malfunctioning part. He also worked very quickly, did not leave a mess, and charged a very reasonable price. I would give 4 stars for such good service, but Mark gets the 5th star for his jovial and cheerful nature. You should invite him over just to hang out - he's a great guy. read more

We had a great experience with Mark. First off, he was very responsive start to finish which is unfortunately not common these days. Our project was to install a water filtration system in our house. He came by very quickly after we first called him, provided a quote, and let us know what to expect. On the day of the project, he provided timely updates and set our expectations well. The job was well done, very neat and orderly as well. Prior to leaving, Mark took the time to explain a number of things to us to make sure we maintained the system appropriately, and to really get our $$ worth. Definitely would recommend. read more

As a manager for a small business in Reading its no surprise to have a plumbing problem arise from time to time in our building. When this happens to us we always call Mark Tango Plumbing for all of our repairs. They have helped us out many times over the years, and we have so many good things to say about Mark and the rest of his crew. It starts with a fair and honest estimate, combined with a very knowledgeable crew that never leaves until the job is completely done and done right! We would surely recommend anyone in the area to use Mark Tango Plumbing for all of their plumbing needs...Thanks Tango Plumbing! read more

20 year old tempering valve on my HVAC system failed. Called at 9 pm expecting an answering machine(1/16). Got a call back 15 minutes later. Great chat with Mrs. Tango. Said tech appt. perhaps next afternoon (1/17), if not the following day(1/18). Got a call early afternoon on the following -- tech on his way. Tech was here less than 30 mins...valve replaced and tested. Tech (Steve) was knowledgeable and affable. From call to completed repair was less than 18 hours. Job well done and great price! If you are within 30 mins of Reading, MA give them a call. Great service and great price -- NO BS read more

I called Mark Tango at 8 pm on a Tuesday evening to schedule replacing several valves, Mark told me he could do the job the next and would be at our house by 11 am. At 9am I received a text to confirm our appointment. Mark and his apprentice arrived and met with my wife, they installed the valves and had our water back on in no time. Mark and his apprentice were very professional, courteous, and cleaned up when they were finished, he also made a few recommendations going forward. I highly recommend using Mark Tango Plumbing for any issues. Will definitely use them again when needed. Lee & Jim R. read more

I called Mark on Saturday morning because my heat would not turn off and my thermostat appeared to be broken. He returned my call within the hour even though he was in an airport outside of the US! After assuring me there was no danger he said he would come on Monday. He accommodated MY work schedule, determined the problem, returned on Tuesday morning at 7:15 to replace the thermostat so that I could get to work on time. Amazing! I would highly recommend Mark Tango to provide any heating or plumbing service due to his responsiveness, integrity, and professionalism.. The very best !!! read more