For those of you looking for the highlights (I know, I'm clever): Location is awesome, ambiance is…read moremodern and relaxed, haircut by Charlotte was a perfect trim with not too much length taken off but she was able to balance and readjust the weights of my face framing layers so that the hair sits much better, color by Josh was natural, well discussed, and exactly as he described it would be, essentially the perfect sun kissed bayalage. Brittany at the front desk is super personable and patient with my questions. All in all great location, and the amenities are worth the price. Only thing to be wary of is a cash tip policy that catches people off guard and like most high end salons the blow out after the color is going to be an extra ~$50 which sucks but is more of an industry trend than a default of this salon.
For those of you looking for the full story: I'm newly able to afford investing in my hair but I've been coloring it off and on since high school. After reading reviews here, I booked a hair cut with Charlotte with the goal of getting an idea of how the salon as a whole worked and what I would get if I got my hair colored here. Instead, I was distracted by how awesome Charlotte is. She did not even for a second make me feel unwelcome or like an outsider for being used to a more budget friendly salon. I got to tell her in my extremely nontechnical language what the last stylist did in my hair, and she was able to talk me through what she was planning to do without me feeling lost in the jargain. Conversation was easy, and overall the haircut was great.
I booked an appointment shortly after for the color with Josh. I'm someone who gives my stylist a lot of liberty to do what they want in my hair, so if you're wondering if he takes direction well, I told him I wanted blonder, natural, and I wasn't a fan of bayalage that goes half way up the hair. I got all of those things. So if you specify tone, thickness of highlight, where you want the highlights, I can't tell you how that goes first hand. I'm sure great though, I saw someone across the way asking him to write down what he did with it and make a few edits and he did that easily. He was just as a sweet as Charlotte, and made me feel like I fit in to the crowd. All in all, great investment and I've genuinely been so happy with the results. I've never received this many complements on a cut and color in my life.
As a small aside, I keep mentioning that people made me "feel at home" and I feel like I should explain that for other people who may be nervous about an upscale salon. The first cut with Charlotte was in the middle of the week after work and the salon was very empty, so it wasn't hard to relax once her and I had chemistry going over the cut. The color with Josh was on the weekend, and the salon was packed. I'm not going to lie, the environment felt very socialite-like, and not in a way that was inherently exclusive, just in a way that I didn't know how to act around. I feel like everyone in the salon probably has this anxiety, but the stylists do a great job of making it clear that you're in your own little bubble with them and that was enough to make the rest of it feel a little removed from my hair care.