Think twice about using Petz Pack if you value the life of your fur baby. My dog paid with his…read morelife for Paul Huggins' actions.
On December 21, 2023, I left my beloved dog Ninja with Paul Huggins, whom my wife and I had used many times before with no problem. I noticed that he seemed to have an unusually large number of dogs when he opened the door; at least 10 and likely more based on the number that poured out when he opened the door and what I could still hear inside. In fact, while I was there, a dog about Ninja's size jumped up and was wriggling through the gaps in the wrought iron fence on the front patio before Paul grabbed him and pulled him back.
On Christmas eve, Paul called me to say that he could not find Ninja, and that the last time he saw him was the evening prior when Paul said he was on his front patio with many of the dogs. I asked Paul to get out and look for him, knock on doors and, if this went on a day, to print and post fliers. His answers were evasive and unreassuringly vague. He eventually said he did not have a working printer, nor did he know anyone who did. He was vague about what steps he took to find Ninja and insisted Ninja would "show up" on a neighbor's porch, and that this mystery neighbor would call animal control and they would find Ninja's chip, but that it would "be a few days" because of the holiday. With serious cold outside and a major rain coming, I was 1800 miles away, angry, and distraught.
On Christmas morning, Paul called me and said that "they" had found Ninja's body about a mile and a half away, and that he had been killed by a car. You can imagine how I felt.
Mike Cox, who identified himself as the owner, called me to get additional information. Being a former federal agent, I had records of all texts and phone logs, as well as notes from the phone calls. Mr. Cox, who was very nice, seemed concerned when I advised that Paul had so many dogs. He was empathetic, which I appreciated. He then went on to ask me if I noticed that Paul had been drinking. A curious question then as now. Mr. Cox paid for Ninja's remains to be honorably returned, which I also appreciated.
As of two days ago, Paul Huggins is still taking in pets according to a text from Mike. I mean, WTF!? Clearly, the man was negligent in allowing my beloved Ninja to escape and be killed, and I put the blame 100% on him and Petz Pack for allowing this. I am sure Mr. Cox knows how many pets Paul Huggins had, and whether it violated their company policy. I will leave it to the reader to ask why the owner (Mike) inquired of me if I noticed that Paul Huggins had been drinking.
So that's my story. Petz Pack seemed like a great place. Until it didn't. They caused the death of my baby. My compensation from them for all this? Zero. Choose carefully when you decide where to leave your fur baby. If you choose Petz Pack, you might never see your dog again until he is returned to you in a wooden box.
