BEST GROOMING SERVICE EVER!!! Literally worth every penny. I freaked out on the groomer (Caroline)…read morewhen I saw my dog because she looked SO GOOD!!! I've taken my dog to groomers for 8 years and no one has delivered quality like this. From every angle the hair cut looks amazing!

Yesterday was our first visit to this groomer in Madison, after trying 3 others. We have a King…read moreCharles Cavalier Spaniel & she looks amazing after her bath & cut. Great job Tangled Tails!

UPDATED (10-14-18): Just wanted to update, as my dog, Irish, has stayed countless times now for…read moreday-play. I had family from Germany in town for 2 wks. Irish was able to spend time with us, but because we were going to various places ...she couldn't come most of the time. It was also too hot to leave her in the car & she still deals strongly with separation anxiety. So nearly every day for 2 wks (not the weekends), she did stay here for day-play. She seems happy when I pick her up each time & even knows where we're going when I say she is going to have a "FUN DAY"! Instead of lying down in the car, she stays upright until we arrive, which is unusual! She even wags her tail at times when I pick her up, which if you read below, this is a big deal, since she is an older rescue dog I recently adopted. The AWESOME STAFF are starting to get to know her & her "ways" a bit more, which is helpful. More than they realize, they have helped me out quite a bit. I do pray she will get better with being left alone at home for short periods of time. However, until we get to that point, I will continue to bring her here when I have dr's appts and/or errands that will take several hours. This way I know she's cared for & won't be "as lonely" if she were just left at home. I do hope they'll start to have day-play on weekends, which it sounds like they may do in the near future. That will help out greatly, as I don't want to just board her, but actually give her some social interaction with other dogs, if I need to go out-of-town for any reason. I also like the cameras in upgraded rooms, so you can watch your dog while they are in there. However, I hope to see more cameras on the premises, so you can watch while they are playing, as well. This, too, may happen in near future, as I'm sure it's a matter of funds. Lastly, I hope they end up with some kind of "frequent day-play and/or boarding" program. Where you can buy X-amount of day-plays and/or boarding in advance to get a reduced price. That would make for an ideal gift for someone! KUDOS TO STAFF! OLDER POST: I've only had my dog, Irish, since April 30, 2018. She is nearly an 8-yr-old rescued Beagle that I ended up adopting. She had major surgery for 11 tumors back in April (one literally the size of a baseball). The vet firmly believes she has cancer and could live for 6 months or 6 years ...there's just no way to know. Either way, she's a sweetheart of a dog and I know I made the right decision in adopting her back in mid-May. Irish does come with a lot of separation anxiety, as well as being scared of loud noises ...particularly thunder & children. Due to all of this, it has been difficult to leave her alone. I've tried various methods to keep her calm while I have to run out to do errands & such. Unfortunately, it will take a lot more time with a lot of love & patience. However, I'm willing to do what it will take. This includes the added expense of putting her in doggy day-care -even if she is not much into "playing" given her age & health. She seems happy enough to be around other dogs & people ...more so than just staying at home while I'm out doing my errands. I'm grateful that Paradise Pet is local & willing to take last-minute drop-ins & of course long-term boarding, if needed. I did use their long-term boarding last month for an unexpected death in the family that took me out to Texas. Paradise Pet took very good care of Irish while I was away. That was her 1st time there. She's been there 2 more times just for day-play. I will be bringing her back for this again soon! Over-all, I'm very satisfied with Paradise Pet & will definitely recommend to anyone that's looking for such a place to either board and/or do day-play for their dog. They take cats, too, but I don't have a cat, so can't give any info regarding that. BIG-BIG KUDOS TO ALL EMPLOYEES HERE ....and to management for hiring such great & caring employees! I truly mean it, as it makes all the difference for both Irish & me! Blessings to each! ~ Deb & Irish ~ (Madison, AL)

I gave the lowest rating possible but the rating is actually worst. I boarded my dog there for six…read moredays . When I picked her up she could barely walk, was vomiting and had diarrhea. She had lost weight. The cameras went out several times and I had to call about them not working. My dog had to go for emergency treatment after I picked her up but ended up dying a week later. My dog was perfectly fine when I dropped her off but died a week after being picked up from this horrible place. No one should ever use this facility if you care anything about your pet. These people should not even be in the business of boarding animals because they don't care about your pets.

Scheduled an appointment for tomorrow. Great communication and friendly service. Looking forward to…read moreseeing them tomorrow.

My Georgia is gorgeous. Marvellla is a wonderful person to work with and Georgia looks like she is…read moreshow dog. Mobile grooming is the best solution for nervous pets and their owners. She covers this area and is prompt. This was a great solution. Her nails, her coat her eyes were perfect. Tell them Georgia Ann sent you.

Pet supplies located on wall Triana next to Kroger has a good selection of dog pet items…read more Sometimes I find some item's expensive, so I go to Costco and purchase dog supplies in bulk. Pet supplies has many items that I can not locate else where Aug 7, 2023 Add a comment, their customer Service is outstanding, Emily Is so helpful. I signed up for their Emails almost without knowing about it. They are extremely helpful. (I do not know about cat products but I can attest that they have a wealth of dog products to chose from)

My experience with the grooming services at Pet Supplies Plus in Madison was disappointing and…read morefrustrating. During my dog's first grooming appointment, I was charged an amount that I later learned I was overcharged. When I raised the issue during a subsequent visit, I was initially told that no one knew what I was talking about. To the company's credit, the matter was eventually addressed, and I was provided with a gift card to compensate for the overcharge. However, what concerns me most is what happened afterward. I continued bringing my dogs to the groomer and completed multiple appointments without being informed of any problems or concerns. Then, when I called to schedule another appointment, I was suddenly told that the groomer was no longer "comfortable" servicing my dogs and that the grooming manager or owner would need to explain the situation. I was never informed of any issues during prior visits, nor was I given any opportunity to address concerns before being effectively turned away. The lack of communication, transparency, and professionalism left me confused and disappointed. However clearly I can find other services. I believe customers deserve clear communication, consistency, and honest explanations when service decisions are made. Unfortunately, that was not my experience. Beware.

We have an older cat that was starting to have UTI's fairly often (particularly when we were away…read moretraveling and someone was pet sitting her). Dr. Pinto was wonderful with Kippy and took a great amount of time with her. She suggested we start a new food they carry that makes her more thirsty so she would drink more. The food WORKS. She eats and drinks constantly and has had no more UTI's. Dr. Pinto even sent me an article about UTI's and cats. Highly recommend her.

The whole staff was great, friendly and courteous. I needed to get a health certificate for my…read moregrand pup to fly to Hawaii. The doctor, she is understanding and let us know that Archer (dog) had an ear infection. She clean his ear and gave him medicine. She is very nice and has done an Hawaii health certificate before. She gave me 3 original sign copies and filled out the paperwork that I needed. They do take new clients as I called around and many don't. If you need an animal clinic this is the one I would recommend.

The team at Clawington of Madison always do a great job taking care of my pets. Their customer…read moreservice and attention to detail, clean facilities not to mention the caring staff - are second to none. Highly recommend

Amazing staff! Awesome facilities! We feel like family. Rosie goes in knowing that she has doggie…read morefriends there.

I am babysitting my sister's dog, Maxie, for a few months. Maxie needed to be groomed and I…read morechecked Yelp to find a highly rated groomer. Goin to the Dogs and Cats Pet Spa came up. My sister made a reservation for Maxie and the mobile van showed up to pamper and clip the shaggy dog. The young lady, Olivia, arrived on time. Not knowing what to expect, I asked Olivia to let me know what she will be doing. Maxie will get a bath, full body haircut, nails trimmed, and hair between the paws trimmed. I walked Maxie to the mobile van and went back inside my house. Two hours later the doorbell rings and a groomed Maxie is waiting to come inside. Maxie looked and smelled great. If you are in need of a groomer, I recommend their services.

We are in Huntsville for the month with our pup and she needed a bath and some pampering. I…read morereached out to Erin through the website's contact form. She promptly replied and helped meet my schedule by accomodating a same day appoinment. Upon arriving both me and my pup received a warm welcome. Erin and the groomer listened to special needs (sensitive skin, etc.) and modified the services and products. I was provided a time estimate and notified I would receive a text message when the services were complete. Upon pickup, my dog looked (and smelled) great (and even had a bow on)! And, most importantly, she was clearly happy and well treated while in the care of Goin to the Dogs and Cats Pet Spa. This was an excellent experience and I'd highly recommend for pet grooming needs.