I normally don't write reviews, but my experience here was so frustrating that I feel people should…read moreknow what to expect. When A-1 Auto Glass first installed my windshield, the molding around it was damaged during the install. The installer told me it was "dry rotted" and even went so far as to tell me where I could buy a replacement and how much it would cost. When I pushed back, the owner confirmed what the installer said but eventually agreed they would replace the molding. Around that same time, I began noticing significant wind noise while driving. When a different tech came back out to address the wind noise and put in the new molding, he immediately noticed the windshield itself hadn't been installed properly. He told me, "We'll get you a new glass." But when the next appointment came, I didn't get new glass at all. Instead, they just repositioned the old windshield and installed the molding. That work left me with paint chips right at the edge of the windshield--damage I know was not there before. I take good care of my car, and I even have photos from after the first installation that show those spots were not there. When I pointed out the damage in person, the tech flat-out denied it, saying, "That was already there, you can see the rust." Later, when I texted him, he admitted they had removed the windshield using string, but when I asked what they used to remove the urethane, he never replied. I also reached out to the owner twice and received no response at all. At the end of the day, I'm left with damage that didn't exist before their work and no accountability from the company. My car was not in this condition when I brought it in, and I'm now left holding the bag to fix their mistakes. I cannot recommend A-1 Auto glass.

They did a great job from beginning to end, from the initial phone call estimate until the…read morereplacement at my house! Everyone was professional and very nice! The guys arrived right on time and finished very quickly and the workmanship was top notch. Highly recommended!!

I have been twice in the last 6 months due to cracks in my windshield and I will fervently…read morerecommend them to anyone and will be a customer for life. Truly kind and wonderful people and have same day walk in service to help out! Please support this local business!

If you go to this place make sure you check on the work they do before pay…read moreIf you are a women ask for someone to go with you cause the lady see you how you don't know anything about cars, if you ask for them to do a good work cause you pay for, they are rude and telling you, you should get the expensive, but we call for an estimate before come in, they did not replace my car windshield correctly and the excuse is just because the cost isn't the same than a dealership, they should said that before we pay for a service, if I pay for a services for the money they ask no matter if it's expensive or cheap I will expect a good service Not recommend to anyone

Don't be discouraged by its appearance. This is truly a diamond in the rough. Prices are beyond…read morefair, and staff is nothing short of amazing. I had a windshield that needing replacement and clips for loose molding, a job they were willing to schedule within 4 hours of my calling; I was not only met by prompt and courteous customer service in the office, but quality mechanics who thoroughly explained every step and concern along the way. Unfortunately, my first windshield had been delivered chipped; not only did they immediately inform me and send for a replacement to be delivered within 10 minutes, but they apologized for the inconvenience and offered an extremely generous discount. Although I chose to meet them on site, they have an expansive team that will come out to you, delivering these same high quality standards at your convenience. There is also an on premise mechanic to help with oil changes and maintenance. All in all I am floored by the quality of workmanship and service I received, proving you can't judge a book by its cover... or a business by its curb appeal.

I can't say enough about Mac Ivy and his team at Team Auto Glass. I was in an accident on the…read moreturnpike and they were driving behind me. It was raining and dangerous and yet they pulled up behind me and my truck to check up on my daughter and I who had just hydroplaned and careened from one barrier to the next. They were so caring and concerned about our safety as the conditions were bad and they didn't want another car to hit us as we sat on the side of the road. They stood in pouring rain until they saw I was safely on the side waiting for the sheriff. They went beyond the norm and I just wanted to give a big shout out and thank you to them for coming to my rescue. And before you think they stopped because of my possibility of needing glass repair- you'd be wrong. That was probably the only thing not messed up- haha. So they stopped because that's the kind of guys they are. I'll be calling them though and recommending them to everyone I know who need glass repairs in the future. Thank you Mac! No good deed goes unnoticed!

Stopped by with no appointment. Luckily someone who had an appointment was running late. They were…read moreable to get me all fixed up in about 30 minutes on 2 front windows. Price was great and customer service was awesome. Just note the parking is tight and business has a very small waiting area.

Thank you, Charlotte Auto Toyz, for helping to shape my RMP and putting a big smile on my face, as…read morewell as on the faces of everyone who knows me. You all did a fantastic job today! The steaming hot weather really helped to cure the letters! Work was done with lighting speed and you could not have beat the price. I look forward to working further with you guys. You are all a trully professional outfit!

My car was broken into and they broke my driver side window. A storm was coming so I was in…read moredesperate need of a window replacement ASAP. After looking around these guys had an availability the next morning. They quoted me a very good price. The showed up at my home exactly the time they said and the job took about 30mins. They did an awesome job. It was quick, very professional, it looks wonderful and they cleaned after themselves. I HIGHLY RECOMMEND THEM!

My back window was busted and they fixed it right up. Employees were very nice. The window was…read morefixed perfectly, no scratches or issues with the glass. In addition to that they got the job done relatively quick. And also the price was very reasonable and the best deal in the rock hill area!

Top notch. Great guys that do a great job…read more Trustworthy and honest. Just had a headliner put in my 05 Chevy, looks like brand new. Would never take my vehicles anywhere else.

Excellent customer service, I brought my car in, explained what I wanted done, they went above and…read morebeyond to help me achieve the " look " I was looking to achieve. Highly recommend this business for all your auto upholstery needs.

My auto insurance outsources glass claims administration to a nationwide company that also provides…read moremobile repair/replace services. They offer their services as the default. Yet, one can have an independent company do the work on request if one knows to ask/inform insurance of preference. Despite the lure of 'convenience' offered by the nationwide company, DC Automotive Glass replacement at the dealership is my go-to choice. Here's why: Office manager Renee is top-notch working with insurance companies and providing timely customer updates. She advocates for OEM replacement coverage with claims management when appropriate (e.g. newer/leases). The customer is the focus (not the profit margin or claim close speed rate of the administrative third party) and parts and labor prices are reasonable/competitive. Vehicles with advanced safety features require calibration which is most reliably performed by the dealership. Audis can be particularly tricky. Jeremy & Joshua work collaboratively with my dealer for post-replacement calibration and they with my service advisor collectively don't send me on the road with a suboptimal calibration comprising safety and requiring the time drain of a return visit for error code re-work. I've used them 3-4 times and will do so again when needed. They do good work.

A couple of years ago, Jeremy came out to my house and replaced a windshield on my dodge ram…read more Yesterday I was driving and my neighbor was cutting his grass. Unfortunately my drivers window was busted. That scared the living daylight out of me, sounded just like a gun shot. I would have been mad, but he wasn't throwing it towards the road. It was just a freak accident. Anyway I couldn't remember the company's nor Jeremy's name. I had to do a lot of research to locate the company. I am going to have to go all weekend with no window because I see they don't work on the weekends. That is how much Jeremy impressed me. With his attitude, professionalism and workmanship. I would not use anyone else.