I met Jordan at Affinity Mortgage Inc. after I started having problems with my current broker. He…read moreanswered the questions that I had and was able to offer me a better rate. It's really satisfying knowing that I got a better rate and I didn't have to give my business to the builder's broker. I would recommend Affinity Mortgage Inc. again to anyone. If I ever need to refi I will call them again without hesitation.

I hate to have to do this, because as a person I really liked my loan officer- but I feel like I…read moreneed to warn others. This company gave us a full bait and switch. They use high pressure sales tactics to convince you they're giving you the best deal when the jig is up, and will feed you many things they think you want to hear just to agree to what they're offering. When we began the preapproval process with them, we only ever talked about a single DPA program where the down payment is forgiven. Never once were any other options discussed or offered, and our preapproval paperwork was for the primary loan only. Once we were under contract we found out that they had actually gotten us a high interest second loan for the downpayment- NOT what had in mind. They proceeded to go back and forth on several things, including whether or not my interest rate was locked, what the interest rate would actually be, price of closing costs, etc. Never was anything straight forward. I was continually asked to sign paperwork that was significantly different than what my LO was telling me my loan would look like, and that it would be changed later. They advertise as a no fee lender, but they either add in a $5000 broker fee to closing costs OR 1.5% on your loan (which equates to tens of thousands of dollars). Worst was, when I found another lender, I was subject to high pressure sales techniques sprinkled with contradictions and blatant inaccuracies. I'll spare you the detail, but I cannot not even tell you how many misrepresentations, coercions, and outright lies were used in my dealings here. Again, I thought my LO was a nice person and probably just trying to make it. However, this company is predatory. Don't walk, run. At the very least, do your OWN research, be skeptical and ask for ALL the details every step of the way, and compare your options with another lender. Once I worked with another lender I realized how straightforward and matter of fact they were, I realized how much stress trying to work with this lender was.

Michael, Leslie, Kristin, and Todd are whom I dealt w/ at Velocity Financial w/ our refi. All of…read morethem are experts in their field, know how to make a deal work, and just always very on top of your loan when it comes to what's required from the lender. We're very happy with our end result and wouldn't hesitate to recommend family and friends to them. Thanks again guys! Nick.

Their poor training / service on a refi cost me 1/4-1/2 a point on my interest rate. Not only that…read morebut I literally had to push the entire process through. Even on a current loan refi there is no streamline process. Do you know what I they gave me to help reconcile me losing a ton of money over 30 years????? An automated letter and a $10 Starbucks gift card .. nice.

This bank has helped change my life for the better.. the service feels like family? Almost as if…read morewe've known eachother for years!

Desert Financial treated me like a mobster would treat someone who owes them money…read more I owe roughly $2,000, and I understand that I am responsible for the debt. But I already gave Desert Financial $997 -- essentially my entire Social Security check -- toward what I owed them. Despite that, they reported me to ChexSystems, and now I'm having a very difficult time opening a checking account anywhere else. This is what makes me extremely angry. I'm not saying I don't owe the money. I'm saying there should be a reasonable and humane way to resolve a $2,000 debt without making it difficult for someone to access basic banking services. The way Desert Financial handled this feels less like a credit union working with a member and more like mobsters collecting a debt: pay us, or we'll make your financial life miserable. I will remember this experience for a very long time, and I hope other people think carefully about how this credit union handles members when they fall behind. $2,000 does not justify treating a person like a criminal. My name is Alban ramadani 4806866595

Just finished one of the smoothest Real Estate transactions EVER! Timing was critical and Kathy and…read moreJamie and their entire team delivered! My buyers will be in their new home for Christmas! Please don't hesitate to call and get started with CNN!! How often are your expectations exceeded? I'll be recommending CNN to everyone I know!

Not a good experience. Went with Adam Wain based on a recommendation and wished we had found…read moresomeone else. We have four main complaints with this company: 1.) They lied to us about their interest rate. We specifically asked for an interest rate that did not involve the purchase of points to lower it. Adam gave us the rate and told us we were not purchasing points. We found out when it was too late to change it and still close on the house in time that he did in fact charge us points to get that interest rate. 2.) They waited until the day we were supposed to close on our house to send things to the title company and so we barely were able to close by the end of the day. All the information had been signed and was ready on our end well in advance. 3.) Adam would only address my husband in communication even though we bought our house jointly. Even when he needed information from me, he would address it to my husband saying he needed it. 4.) We have owned our house for nine months now and are still getting mail from them trying to talk us into purchasing a stupid "life insurance" policy for our mortgage. Definitely recommend looking elsewhere!

This was the best mortgage loan process we have been involved in during g our 33 years of home…read morebuying. Kyra Bertch was fantastic to work with. Professional, encouraging & organized. She kept things moving, got us a great interest rate and allayed any concerns by working with us. Her response time and attention were so good that if we didn't know better we would think we were her only clients! Dylan was also very professional and great to work with. I want to reiterate this was the best mortgage loan process we have ever been a part of. Highly recommend Agave Home Loans.

ZERO STARS IS MORE ACCURATE I am writing this to warn…read moreothers about the incredibly poor experience I had with Agave Mortgage Brokers. Their performance throughout the entire process was utterly pathetic. They seemingly cannot read basic financial documents--specifically Shareworks statements. They saw and requested the exact same documents on over 10 separate occasions. Then, finally, on the 11th time, they actually decided to look at them and ask questions about the accounts and statements. This absolute incompetence caused a massive, last-minute pivot and wasted 2 entire months of my time just to get to that point. Combined with horrible communication along the way, it was an incredibly stressful and unprofessional experience. Save yourself the headache and take your business to a broker that actually values your time, communicates transparently, and knows how to review basic paperwork. Avoid them at all costs.

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

I recently had the honor of working across from Gulch Group agent Garett Chatham who represented…read morethe buyer on a real estate transaction and what a pleasure it was to make his acquaintance! He was professional, responsive, and great to collaborate with from start to finish. He is a talented real estate agent and a good asset to the Gluch Group. He did your team proud!

our long distance move felt impossible for us until we got connected with Nate!…read more our sticky situation was one partner already in AZ and the other IN, with equity in our Indiana home but not enough saved for a down payment to buy in AZ, and a vehicle that needed major repairs to get the other of us (me) and our 5 pets to AZ. we needed to buy before selling, but needed the equity from selling our home in order to buy, and had no idea how to do any of that. i felt pretty stuck, and the very first day i talked to Nate i FINALLY had hope that this could actually work. Nate worked out a HELOC on our current home, making sure we could get some debt paid off, the vehicle repaired, AND have the down payment for a new house. we are so grateful that it was Nate taking care of us. i don't know what goes on behind the scenes, i just know it's WAY more than we realize; and i know Nate and his very busy team get sh#t done but they do it with empathy, and actual care for the little details of whatever huge life event is happening for you. the work he did for us did not go unnoticed and we're so grateful it was Nate on our side

From the owner: I’m a mortgage professional who navigates purchases, refinances, and complex loans alongside my…read moreclients. I excel at self-employed borrowers who have crafty accountants, nervous first-time homebuyers, and the selective needs of the jumbo community. With construction, non-Qualified Mortgage (NQM), jumbo, and investor-centric products, there is no mortgage box that limits your loan solution. My focus has always been maintaining strong relationships, simplifying the process, and delivering clear guidance. I chose The Money Store because of a core focus on the client experience. Our goals align on speed and execution from start to finish. I’m hopeful to hear from you soon on a smooth loan solution.

My wife and I were looking to purchase our first home in May 2020 and had been shopping several…read morelenders. We were referred to Stan Wang at Brightside Mortgage by a friend of ours and reaching out to him was the best decision we could have made. Being our first mortgage, we had a general idea of rates and costs but hadn't had someone sit down and talk to us about not only our short term goals with choosing a mortgage but which one could benefit us long term as well. Stan talked us through all of this and it was obvious he had our best interest in mind. He has been in the mortgage industry for a long time and took the time to educate us, find us the best rate, break down the costs and work with us in order to help close on a home we love. He was also available throughout the entire process to help me when I didn't understand something or just wanted to go over things a second time to make sure I had a clear understanding of things. I have since referred friends to Stan because I know they are in good hands with him.

Stan is excellent! We began working with Stan when we bought our first home, and have worked with…read morehim on five or six mortgages since. We have always received outstanding service and trustworthy guidance from Stan and team. I recommend Stan to everyone I know who's looking for a broker, which is the most honest testament to his competence, trustworthiness, and customer service.

Briana my Lender was able to help secure me the lowest interest rate in Arizona, and she made the…read morewhole process so easy. My girlfriend in the previous year also had a wonderful experience here, so I had to check it out. I'll be back for my next vehicle. She also helped guide me in efforts to better my credit score. They really do take care of you here!

I joined in 2006 and for years and years I never stepped foot at a branch. Due to personal matters…read moreI have visited this branch about 4 times in the past few months. The staff is very friendly and professional. Briana Hughes has helped me greatly. I stopped by for a complicated personal matter and she was caring and compassionate, and helped me find a solution for my issue. They provide some additional services for members, which include document shredding, and cashing out coins (with no fee if you select gift card).

We cannot say enough wonderful things about Mike and his team!…read more Mike came highly recommended by our realtor, and from the very first phone call, we knew we were in good hands. We are in California, so Mike met with us via Zoom, took the time to gather all of our information, and walked us through the entire process step-by-step. He explained what we could expect next and made what can be a stressful process feel manageable and reassuring. Throughout our home-buying journey, Mike and his team were incredibly thorough, responsive, supportive, and professional. We always felt like we had a team behind us that truly cared about getting us to the finish line--and they did! Buying a home can be overwhelming, but having the right loan officer makes all the difference. Mike and his team went above and beyond for us, and we are incredibly grateful for their hard work and dedication. We highly recommend Mike and his team to anyone looking for a knowledgeable, trustworthy, and genuinely caring mortgage team. Thank you, Mike, for helping us get into our new home!

Mike is one of my most preferred lenders. He is incredibly personable, always immediately…read moreresponsive, and takes great care of my clients. He is very knowledgeable and knows all the loan options to best serve my clients. He also keeps in touch with clients to offer refinancing and HELOCs when rates go down. He also takes the time to make sure client understand their funding, how the process works, and makes sure closings are on time or even early. Finding a lender I can count on and I feel comfortable referring to all my clients is a huge asset. Dawn Elliott, Realtor Tierra Antigua