I was coming from the U.S. to do a 190 mile challenge ride. Deciding not to bring my own bike, I…read morehired one from On Your Bike London Bridge location. The entire team, (but especially Dave) were brilliant. I didn't know what to expect and there was a lot of planning going in. The On Your Bike team was with me every step of the way. Once I got there, they got the bike set up quickly, provided useful info (the brakes are opposite of what they are in U.S. - good to know!). The bike itself was excellent and exactly what I needed for the ride. They even picked up the bike at the end for a small fee. They made what could have been a complex situation super easy. Fabulous customer service and I highly recommend them.

I like this bike shop. It's on cavernous premises. Something of a bike supermarket so it's…read morepossible to wander the aisles in awe of all this bike stuff. Stuff you never knew you needed. Or even existed. It's a bit like that. They have so much kit, a pretty exhaustive range of stock. Drinks bottles (a range). Biking clothing. Helmets. New slinky wheels. New tyres. A unicycle. And lots and lots of bikes. I found the staff really friendly. Very knowledgeable, which you'd expect, all clearly enthusiasts themselves, which is nice. And all together, really well-presented shop with A LOT of bike products.

Without doubt THE best bicycle shop in South London. Thor and his gang believe that all services…read moreshould start with a strip and clean, so when you pay for a service (which is much less than other bike shops in the area) your bike is returned shining and clean. Not a spec of dirt on it. But that's only half the story. Unlike the sanitised, sterile bike shops in the vicinity, Druid Cycles is an eclectic, eccentric and wonderful space under the railway arches. It's also run as a social business, with an emphasis of training people to be mechanics. It's superb value for money and is open late into the evening. Never, ever had a problem with this place and would recommend it highly.

We pretty much use these guys exclusively to maintain the fleet of bikes we use for our guided…read morebicycle tours. They are courteous, professional, cost-effective and very reliable. We've tried other bike shops in the area but figured it was a no brainer as Druid Cycles were not only cheaper than their competitors, they also completely clean the bikes as a standard part of the service, so you get your bike back shiny and looking brand new again. A great community amenity

We got about a three hour bike tour around the city. Our tour guide was George... Very informative…read moreand super expressive with his stories. Real funny gentleman. The bikes were a bit older, not the best shape, but they were very smooth and worked well. We were given excellent instructions along the route on how to follow him for utmost safety. We hit all the major stops, which I'll spare you the details. Our only critique would be a little shorter on the stops & a little more time riding. If we cut maybe a minute or two from each stop then we could've built in three more sites perhaps. As some of the stops were pushing 15 mins. Overall good value for the amount of time spent.

Had a wonderful time on our tour with Arno while in London with our family!! He did a fantastic job…read morekeeping our kids engaged and entertained for our tour. We saw several things through the city we had not seen yet and learned a lot about some of the betteI will be recommending the company and Arno to friends who may be traveling to London in the future!

What was suppose to be a drinking tour turned out to be a very informative guided tour well worth…read morethe little money they charged for the tour. Don't get me wrong, we stopped by 6 different pubs and had every chance to drink, which we did, but it was the walk to the pub itself that made it an even better trip. Our guide was very knowledgeable about Londons history particularly architecture and art. Every stop, with the occasional pause to acknowledge some historical or meaningful building, we were given an explanation and reason why and how things were done back in the day before we even entered the pub which made it even more meaningful. Well worth the 25 pounds. I would recommend this tour to anyone who is a local or even a visitor such as myself. We signed up for the drinking tour, they also offer a biking tour and eating tour.

Did the London Street Art Tour a few weekends ago and would highly recommend it. Of course street…read moreart is changing regularly so it's a challenging tour to run. Tour guide was really knowledgeable about the history of the area, Brit Art and street art. Enjoyable as well as educational.

Friendly and helpful independent cycle repair shop successfully cutting a place for itself in the…read morelocal area despite being hidden off a side road and having two large Evans Cycles round the corner for competition. You can see why people return here - they're relatively cheap for parts and labour and are friendly enough. Now that my office is moving, I don't know if I'll go back here especially, but you ought to if it's convenient.

Have been here several times, mostly with small issues and once for a service for my old foldable…read morebike. Also took my new replacement folding bike for them to check as soon as I had got it. I trust these guys this much. Each time they've been shy but perfectly happy to help and fix things. They're simply guys who love bikes and love fixing bikes and they do it with a smile. And when they fix stuff, they've usually found something else on the bike that they can improve and throw it in for free. As an example, my rear mud guard was loose - always had been - so when I took it in to fix my chain I just expected a new and oiled chain at the end of it. When I got the bike back, not only had they fixed my brakes and my chain they had also made from scratch some means of stopping my rear mud guard from bouncing all over the place. No charge. No problems. Don't expect this every time you go but it shows how far they go to make sure everyone leaves with a smile. They're great :D

I've booked my 'deluxe' service on 20th of February with promise to return my bike on 24th of…read moreFebruary. Today is 10th of April and I'm still trying to get my bike back. Everything started great, my bike was collect on time and it was very convenient. In couple of days I got a call telling me that my bike requires quite a few replacements including wheels. I was a bit surprised because my bike is not too old (3 years with not very consistent usage), but it is ok - safety first, so I agreed to replace everything. They told me that they don't have appropriate wheels for my bike just now, and they will try to get them from their supplier. Now almost 2 month has passed, and they still trying to get wheels from supplier.. It is probably ok sometimes to have a delay if you can't find spare parts, but the way havebike handle it was just unacceptable. The customer service is just horrible! I sent multiple emails to havebike, but got nothing in reply. I called them tens of times, they promised to call me back, but NEVER did. I've payed £160+ and lost my bike for nearly 2 month now.. Right now I just want to get my bike back and go to another shop for repair. I believe you might be lucky, and you will get a good service from them. However, if something goes wrong, you may get into my situation and get into infinite waiting loop.. Would never recommend havebike service to anyone..

I had issues with Havebike from the offset. An online promotion for 20% off that was clear on their…read morewebsite was apparently 'out of date' therefore wasn't honoured. I couldn't get hold on them over the phone despite calling over a dozen times. Collection time was missed by two hours on the first date. Second date the driver called to say he was 40 mins away, he arrives 15 mins later when I was on a call. Driver takes my dirty bike out and knocks it twice on the carpet putting oil on the carpet, great I now have a stain. Email comes in saying there is £550 of safety critical work that needs to be done but provides no pictures and, surprise surprise, I can't get hold of anyone over the phone to discuss. I contact them on their 'web chat' as they request - it isn't a webchat, it's an email service that they respond on within 48 hours. I can't even reject the proposed work online! They don't work weekends and I've currently spent £99 for a service that absolutely isn't worth it and I now won't get my bike back until mid next week I'd assume. I will be going back to the highstreet branches going forwards, these guys need to get their act together and seriously improve.

I found Brakeaway through TripAdvisor and booked the Greater London bike tour for 4 on the phone…read morewith Chris. Visiting with kids age 10 and 12, wanted to book a bike tour to see the sights but avoid too much walking. This was perfect! Our guide Paul was attentive and informative and fun. The route was fine for my least coordinated kid and family of almost-never-bikers. They put us with 2 other families with younger kids (youngest was 8), which was smart. Adults enjoyed frequent stops for history and stories, while kids enjoyed the exercise. Win all around!

This had to be the highlight of my trip to London! Me &…read moreJames had booked & paid for this well in advance. We got crossed up on the Tube coming from Chelsea. Because we were in the tube, didn't get their attempts to contact us by phone, text or mail. When we got out of the Tube, we got a call from Chris; they waited for us! We were about 10 minutes late and I felt so bad but I give them credit for making the effort to accommodate us. Our guide, Heath did an excellent job giving us the Grand Tour which I would highly recommend. He knows his History of the city well and weaves in interesting story lines with intrigue and humor.

Great reviews on Yelp guided us to The English Bus for our tour of Stonehenge. I liked the idea of…read morea small group tour. We had a great experience! We easily booked on line a couple months in advance of our trip to Stonehenge, Bath and a Secret Place. I had a few questions, which were answered quickly through email. Instructions and itinerary were provided after we bought we tickets. Additional and helpful information was sent a few day prior to our trip. Noelh, our tour guide, was knowledgable, interesting and fun from the moment he picked us up in London. He provided information beyond the tour stops. He was engaging and had a good understanding of the geology of Stonehenge as well as the historical background. He made well time stops for breaks. We spent about two hours at Stonehenge, two hours at Bath and an hour at the Secret Place. The Secret Place was worth the extra and I highly recommend. Noelh offered a brief and interesting walking tour at each site and left us time to explore on our own. We were allowed to bring snacks on the bus but we didn't need them because we stopped plenty at places for food and drink. Noelh provided water. Bring water and rain gear. There were UBC ports for phone charging on the bus. The bus was very comfortable. Noelh was sensitive to a woman that was having mobility issues and arranged for her to skip part of the walking tour. I enjoyed Stonehenge and the Secret Place immensely, I was glad I saw Bath, but it was too crowded during our visit. Others on the tour really loved Bath. I highly recommend The English Bus tours.

We took the tour with Alex to Stonehenge, Bath, sand a secret place! Can't recommend highly…read moreenough!! The small bus is great in that you don't have to spend all the time getting on and off a huge tour bus. Alex was an amazing guide, giving us local knowledge and clear directions where to go and where to meet back up. He was funny, kind and a great driver. Would definitely book again!!