I've made several purchases at Downtown Appliance and each experience has been easy. The sales…read morestaff is very helpful. Delivery occurred on the right day and within the predicted time frame. The young men who brought the refrigerator to our house were friendly, helpful and thorough. A great experience all around.

We have been purchasing all our appliances here for 40 years. We were going here before the big…read morebox stores were around. Service was stellar when you purchased from them. Recently our Bosch dishwasher stopped working. It took over a month for someone to come and take 10 min to say the pump was burned up. ($97). We were then told it would take up to 6 months to get the new 800 series that we wanted. We went to Lowe's and they had the exact same dishwasher in stock. It was also $700 less! My plumber installed it and we are very happy with our purchase at Lowe's.

Great location / wonderful variety of home goods. Always excellent service at a good value.read more

I was in the area one day waiting for my husband, so I decided to visit for the first time and I…read morewas really impressed. This is a cute place with lots of interesting goods: seeds and planters for the garden, dishware and picnic sets, homemade blankets and kitchen towels, mints, chapstick, storage ideas, and cute knickknacks. I purchased these reusable beeswax wraps that I've seen online but never in stores, plus a handful of other small things. The kind of things they sell here are things I like to buy, so I was happy. I feel like a lot of the merchandise would make good gifts for Easter or Mother's day too. My favorite part of the store was the antique cash register. It adds a fun touch and you can tell lots of thought went into every part of the store.

Tons of great products, but most importantly, honest and knowledgeable staff that are ready to…read morehelp. I have come in here a few times, and every time I'm very happy I did. A cool event they had last year was a meeting for the local ACF. A great chance to see new equipment presented by industry folk. I'm not too sure if they do that regularly or not, but if you are interested it's worth asking about.

Stopped in to get some stuff for a kitchen opening. Prices are insanely high. Got a few things…read moreneeded, based on the fact we had no choice. They asked us to sign up for an account I declined. They said I'd get discounts, like 30%off etc. just make your prices more reasonable. Especially with things like webstaurant, restaurant depot. You'd think you would be more competitive. It's a shame cause it's close by and local. 300.00 for a water dispenser, the same one is 75.00 on webstaurant. We looked

I booked a two person cooking class for my parents to use and they decided to go on Valentine's…read moreDay. The owner was super helpful in answering my questions and I was able to book it all online, I live in Seattle, so that was helpful. My parents had a great time in the class, they loved the instructor and said they just laughed the entire time. They botched the cake they decorated, but had a blast making it. I would recommend this as a gift for someone m, it was a unique experience and one my parents had never had before. Thanks so much!

From the owner: Eating Paleo, Eating with Food Allergies and Intolerances, Whole Foods, Eating Cleanread more

So, I stroll into the store at 10am on a Tuesday, bright-eyed and optimistic--it's knife-sharpening…read moreday! They'd just opened, and apparently, so had the portal to absurdity. I tell the guy I want the knives sharpened and ready for pickup that afternoon. Simple enough, right? Wrong. He informs me they ship the knives off to New York, and it takes 2-3 weeks. Weeks. Because clearly, these knives must undergo a spiritual journey before they're deemed worthy of being sharp again. I explain they aren't *that* dull and ask if they can just sharpen them in-house. He says they can--oh, but not the serrated knives, can opener, or scissors. Sure, no problem. I'll take those magical items home and entrust him with just the straight edges. Then he drops another gem: they can "touch up" the knives. Fine by me, as long as I get them back in the afternoon. But wait! Plot twist--he suddenly claims it'll take 2-3 *days* because they "have an event." An event? Are the knives the keynote speakers? Because the store was as empty as my patience at that point. I looked around, saw no sign of this mysterious "event," and finally hit my limit. I stormed out, muttering about how I'd apparently wandered into the Theater of the Absurd. Honestly, what a circus.

Knowledgeable assistance and easy procedure for getting my knives sharpened…read more Some were done in the store and others had to be shipped to NY.