I have eaten at La Guarecita Tostadores de Café y Cacao approximately seven times over my three…read morevisits to Morelia. I have always been impressed by the quality and value of the food, as well as the delightful piano music in the mornings. Unfortunately, my most recent visit was very different. I ordered a latte and a pastry, but the pastry contained several long black hairs. When I asked to speak with the manager, she came to my table and, rather than apologizing, simply informed me that I would only be charged for the latte. What disappointed me most was not the hair itself, but the response. A sincere apology and a gesture of goodwill would have been appropriate. Given the circumstances, I believe the entire bill should have been waived. Instead, the interaction felt dismissive and indifferent to a legitimate customer concern. This was a very disappointing experience at a café I have previously enjoyed and recommended. I hope management places greater emphasis on customer service and professionalism in the future.

Les recomiendo este lugar porque tienen chocolate en agua artesanal, también puede venir en leche…read moreregular o deslactosada y tienen pizza de leña, enchiladas ricas y otras botanas que merecen la pena probar. El favorito aspecto, además del chocolate es cuando tocan el piano que hoy no me tocó, pero bueno en otras ocasiones si me ha tocado escuchar el piano en vivo Y si necesitas Wi-Fi, aquí tienen se las puedes pedir Sisson un lugar bueno para venir a trabajar y comprar algo rico para comer también

The service was so bad! Just one person in the kitchen! The…read morefood came so late! The fruit was not fresh The only good thing the drinks was good and juice was fresh

We chose to eat here because they didn't seem as busy as other restaurants, they had a lot of empty…read moreseating. We saw lots of employees working but no one greeted us. We finally asked someone if we could be seated. After we were seated, they brought us menus. The server was nice. I asked for a recommendation between the Caffe Nutella or the Caramel and he said Nutella. I went with his recommendation and it was good. My daughter wanted breakfast but they were no longer serving breakfast. It took several minutes for our drinks to come out, and it took about 20-30 minutes for our food to arrive. The server didn't check in on us at all and didn't bring us napkins until I asked. We ordered a cheeseburger, enchiladas suizas, lasagna, a smoothie, several aguas de Naranja, and a coffee. The enchiladas were super spicy! For someone who does not eat spicy, they were extremely spicy. We were having a wonderful conversation but kept getting interrupted by vendors, which, honestly, ruins the vibe. I understand vendors have to sell but we are trying to eat and talk. The bathrooms are nice and clean. The inside of the place is super cute. My recommendation is eat inside so you can eat in peace and enjoy the cute vibe. Our total was $910.

Todas las Guarecita tienen un chocolate en agua caliente y muy delicioso!!…read more Me fascina venir con mi laptop para trabajar y tomarme mi chocolate . El servicio es excelente, y la comida es delicioso

Not receiving a 5 simply because of the parking situation. Limited spaces, but they do offer a…read moreValet service. Otherwise, this is an excellent Starbucks. Great patios, with plenty of spacious seating. Very clean inside & out. Products are as they should be & staff are very friendly. If you need a Starbucks fix, this is a perfect spot to stop.

The Starbucks craze is in full effect in Morelia. Unlike the Starbucks back home, this place has a…read morelarge outdoor patio and a very spacious interior. The offerings were the same as you'd see back home, however they did have a regional blend that I decided to give a crack. PS: This place has valet parking (as do most Starbucks in Mexico).

The food is good, but the workers are really rude. They act like they can't change a drink for you…read moreeven if it tastes terrible. I guess it's normal here to have terrible customer service. The workers also stare at you and whisper if you seem to cause any inconvenience to them. They also blamed me for making the drink sweet when I got it that way. I only asked to exchange the drink and they had to have a whole team meeting lol. I guess that's the way customer service is here. They made me uncomfortable and made a big deal out of nothing. So if you come here and don't like your drink or food just eat it and pay for it anyways because apparently it's impossible for them to provide adequate service.

Truly the best coffee in Morelia and locally owned. Great strong capuchino (italiano) in a ceramic…read morecup

This seems THE most popular place along the aqueduct for people to gather, drink, and eat - and…read moretends to be near capacity even when most other nearby restaurants and cafes are empty. Don't want chai? No problem! They also serve many other beverages.

Awesome restaurant with a great view. We had the buffet and almost everything that we tried was…read morereally good. Definitely wort wort it. People were nice and the place has a nice vibe to it. Will be eating here again.