Aug 25, 2025 I was at Radiology associates on August 14th of…read more2025 for an Arterial Doppler to be done which was ordered by my healthcare provider. Turns out Radiology associates does not do this ultrasound test, but they took my "vague assessment" that the provider gave them, and decided that they could do a totally different test and bill it to my insurance company. Radiology associates did not contact my provider to let them know they do not do Arterial doppler's . and when I came in for the test they did not tell me, that they do not do Arterial doppler's. The ultrasound director just decided that there was "another test" they could do instead, much more complicated and very uncomfortable for me as a patient, and I'm sure it was more money for them and according to them, they were able to "bill it to my insurance company." Radiology associates was committing Fraud in doing a different test than was ordered by my healthcare provider, and not telling them that they could not do the test ordered by that provider. Not telling me that they were not doing an Arterial Doppler, was UNETHICAL. I didn't know what they were doing, I've never had an Arterial Doppler done before! They demanded a co-pay, they sent out a bill to my insurance company, and when I found out what they had done, I immediately contacted them and said I wanted my co-pay back, and the insurance company was going to be notified by me that the test ordered was not done. Now I'm waiting 13 days later, they tell me to call the 3rd party billing office regarding where my refund was, and the billing office knew nothing about a refund. they said they needed 6 days to INVESTIGATE this refund and then they would get back to me! In the meantime I have to go to a different physician's office TOMORROW to get the Arterial Doppler done that was ordered, and pay another co-pay to that physician's office for this test and I don't have all this money to be paying for tests that were done, that shouldn't have been done, and I'm furious! They refuse to send me ANYTHING IN WRITING OF COURSE, SHOWING THEIR CULPABILITY. So, make sure when you go to Radiology Associates in Tallahassee Florida, that you are getting the test that your health care provider ordered, and not some other "billable test" that they feel like doing, in order to get some money in their pocket!

I'll start off by saying that I've been told Radiology Associates do a good job reading scans,…read morewhich is obviously important. There isn't much else they do well, though. I need CT scans every six months to make sure my cancer hasn't reappeared. My scan was good last July, so my oncologist placed an order for another one in January. When I saw my oncologist a week ago, I said that I still hadn't heard anything from Radiology Associates about the CT scan. She placed the order again. Today I realized it had been a week and I still hadn't heard from them, so I called their central number and chose the automated option to schedule an appointment. I waited a pretty long time on hold. When my call was finally answered, the scheduler had no problem finding my records but said that there was no order for me. I named my oncologist and told her the order had been sent twice. She put me back on hold for quite a while. When she came back the second time, she said that she had found the order -- and, indeed, my oncologist had placed it twice. Okay, so why has no one called me to make an appointment? She started looking for appointments in February because she said I had a follow-up appointment on February 14. That isn't true: I do not have any follow-up appointment set because we're waiting for that CT scan, and I pointed out that the odds of having a follow-up appointment on Saturday seem pretty low. The scheduler agreed that seemed unlikely. She therefore asked me when I thought the appointment should be. I said I was told back in July that it would be in January. She therefore offered me an appointment in late January at 3:00 in the afternoon. Okay, I appreciate that she tried to get me in before the end of the month, but I can't eat before this scan, so 3:00 is pretty late in the day. She found a more suitable time in early February and said she added a note that this was at "patient's request," as though this later-than-expected scan was fundamentally my fault. I'll spare you the other minor issues about her mixing up days and the exact tests I'm getting. I really think she was doing her best, but her best was not especially good. The fundamental problem is that this place is like the Bermuda Triangle for test orders: this has happened to me enough times that I am no longer surprised when Radiology Associates drops the ball. At least this time it's just a routine scan that presumably will show I'm healthy, whereas in the past they lost the order for my scan prior to a long and difficult surgery, which was literally a life-and-death issue. I use Radiology Associates because I have to, not because I want to.

Great facility and staff.easy to get to and park. Friendly and professional. This was my mom's…read morefirst time having a CT. Everything was explained and they were sure she both heard and understood the procedure and directions.

Check in is easy. Not a long wait. Staff is very cordial. More attention to detail such as more…read morecushioning for lower back. Would it be possible to offer a warmed blanket? The texted report is great. However, my doctor's office called me 2 days before your text was sent. Overall, I would choose your office again but would like to see a few enhancements.

I had a great first visit to this establishment. The front desk staff was super sweet and…read morewelcoming. I saw Dr. K, and he was phenomenal. You can tell he really cares about the patients with his thoroughness and frankness. I was called back quickly to get my vitals but waited a good bit before the Doctor came. Not terribly surprising. Overall my actual visit was quick, but I didn't feel rushed. I'll right my questions down next time, so I don't forget to ask anything.

They apparently do not know the definition of the word appointment. Arrived on time for my…read moreappointment, no lights on and the door was locked.

front office staff were kind as well as Kathryn, who performed the MRI. Kathryn was thorough, made…read moresure I was comfortable, checked on me frequently, answered all my questions, 10/10 would recommend

I was having some issues with my knees after having my first baby. The receptionist staff was very…read morefriendly and took about 24 hours to follow up with me for an appointment. There were several people waiting for an appointment when I arrived but the lobby was large enough for us to be physically distant. The staff that checked me in and took my x-rays was wonderful and very friendly. Additionally Dr. Loeb was very kind and explained my options for treatment. I found him to be quite personable. If I ever have issues again I will not hesitate to return to this establishment.

The care of the doctor was great but the nasty lady at the check out was spitting in something and…read morewasn't cleaning her hands. That was a turnoff because of all the germs she just handed me on my slip. -

I visited this office a little over five years ago. At the time I was experiencing allergic…read morereactions to something, and I only had a suspicion of what it was. The doctor was able to recommend a couple of tests and it was ultimately decided that I have alpha gal, the red meat allergy. I was very glad that he recommended those tests for me. The visit and the results delivery could have been a lot better. During the visit he seemed cold, and when I listed some supplements/vitamins that I take or may take on a given occasion instead of medicine, he made a comment "with all of this no wonder you have symptoms". I don't take any medicine and take normal supplements unless I'm sick and then I may take other remedies. His comment was very unnecessary, and he didn't have all of the information on the paper so I clarified for him. Then when I was given the results, I was told I could never eat red meat again and that I needed to take Loratidine every day for the rest of my life. I did a little research on my own and discovered from the Mayo Clinic that if you're blood levels decrease, you may be able to eat it again, so I went to another allergist who specializes in desensitization, and he did some research on his computer and discovered that there had been success with desensitization in a couple of cases in another country. I decided to try desensitization on my own with the help of his advice, and was very successful, and I'm able to eat red meat in small quantities (larger quantities of pork), so now I don't have to worry that there might be an ingredient in something that's going to kill me. I wish I had gone to the other allergist first, but I'm really glad that I got the advice I did. Other than that, this office was clean and professional, and his assistant who called me was friendly, but I just don't recommend him.

Always through and thoughtful. They are also very good at explaining the problems and treatment…read morevery well. Everyone is great at this office.

Staff was very attentive and accommodating to make my needs 10 out of 10 would recommend.read more

First time really needing any kind of primary care or serious surgery. I went to HCA ER and was…read moretold to make a visit here for my Patellar Tendon Rupture. I sighed in and waited a little bit, there was a lot of people there on a Monday at 8:30am. I was finally called to be evaluated. I ended up getting together with Dr. Jordan Walters and proceeded to make quick plans for surgery that same week. This was my first surgery ever and I was very curious about the entire process of everyone's jobs so everyone was pretty nice to talk to about what was going to happen. I had my surgery at their older TOC building with physical therapy on the left side and the surgeries taking place on the right side. Overall, I'm one week post op recovering now and already have my leg at 40% ROM with no pain. This is definitely an experience.

This is what you see behind check in and loud laughing while clients are waiting in line…read more Disgraceful....

Awesome primary care doctor great but the emergency room is horrible. Remember guys if you go in…read morethere and try to put them leads on you for the heart monitor check them out before you do because they are really nasty. They are the worst in the emergency room but other than the rest of the hospital is awesome. They are great. They just do not have a great neurology department.

Very satisfied with treatment by professional staff. What keeps this from being a 5 star…read moreestablishment is the means of communicating with the staff and/or support personnel. The automated telephone system makes it nearly impossible to talk to a real person. Most transactions are done by leaving a message for a return call and hope you are home when the call is returned (usually much later or next day). I am certain the management does not understand the anxiety they are creating, particularly when they call and leave a message to call back about a lab test or issue and you go into this circular spiral of wondering while waiting for the next call. An automated appointment system would also be helpful.

Awful. I had a prenatal glucose test, so that meant fasting. No appointments were available for at…read moreleast three weeks out. I arrive and wait an hour, hour and a half, two hours, and never got called back. So I left without being able to speak to anyone or find out if I should reschedule. The glucose test takes around an hour to do properly. I scheduled early in the morning for a reason. I can't sit around and wait all day without anything to eat or drink while pregnant because they can't get their shit together. The facility itself is dirty and old looking, there is nobody at the front desk, and nobody answers the phone. Wasted my sick leave time for nothing. Thanks a lot. Response: lol no you aren't "looking into this further", it's an obvious repeated pattern given the other reviews. You can't expect a pregnant patient to wait 3 hours after their original appointment time for a fasting glucose test. Ridiculous.

No viable appointments available in Tallahassee for 4+ weeks across 3 locations. Arrived at this…read morelocation at 6:30am as a walk-in. 22 people were already outside in line. Took 15 mins in line to check in as a walk-in at the kiosk. The estimated wait time was 48 mins. Actual wait time was closer to 1.5hrs. Considered waiting in my car for a text alert, but the staff said that is not as reliable so I was forced to sit in a crowded lobby. I will do whatever it takes to get routine lab work from another provider in the future.