I brought my unused Urban Sanctuary bag (it was from several years ago) to this store on 5/4/26…read morebecause the material is cracking and falling apart, even though it has never been used and is still in the original packaging. The staff told me that since it is over a year old, it doesn't fall under quality assurance. I explained that I didn't even need the bag back; I just wanted them to send it to Quality Control to investigate why the material is failing so badly. One employee tried to help, but another lady (wearing a short green Define jacket and white shorts) was incredibly unprofessional. She gave me misleading information--first claiming she was the assistant manager, then saying she wasn't--and refused to give me her name. She told me to contact the regional manager, but the phone number she provided does not work. When I called the store back to clarify, she told me a manager would contact me. When I asked if I could follow up if I didn't hear back in 3 days, she simply said "no" and hung up on me. I called back and a gentleman answered the phone, said :"She told us nobody should take your phone call, I can only talk to you for 30 seconds. "Extremely disappointed in the low-quality materials and the dismissive service.

I have stopped in to this store a few times, and it is my favorite (and my friends, too, who drive…read morein from Santa Cruz) Lululemon store. First, they always seem to have enough employees, and I have never encountered a long wait for the cashier, dressing room, etc. Also, they are well stocked with colors (though not always sizes--somehow they seem to end up with a lot of really small sizes in this store and few size 6 or 8). Only minus: parking can be a problem.

I recently came here to do a return and what I like about this location is that it's never busy…read morecrowded and is normally stocked with all sizes. The cashier was very friendly and helpful. Even though I knew that there were better deals online I still browsed and did a little shopping. I didn't have access to checking my phone and decided to purchase the clothes anyways. I was talking to the cashier and she said she'd be happy to check the online prices which showed it was cheaper. She went ahead and honored it. I guess policy has changed and they now price match their online prices.

Love this old navy. Closest to me besides valley fair mall and I love the parking here it's much…read moreeasier. Staff are always so nice and the store is clean and organized. I always find stock of my sizes and have a great time walking away with my bags of stuff LOL. Please never leave!

Was in Morgan Hill one evening and decided to shoot over to the Gilroy Outlets to check out this…read moreshop and Coach. I hadn't been to the outlets in years. I was impressed with the handbags and the helpfulness of the staff at this store. I've admired Kate Spade bags for years but only ever owned one I found at a thrift store. Many of the bags today are feminine and lovely in pastels with flowers. The sales staff helped me without ever making me feel pressured, which I greatly appreciate. I ended up buying a small straw bag for summer.

I stopped by here since I was right next door at the bath and body works…read more They are having a great sale right now. The sales associate helped me find a wallet that matches the purse I was interested in. I ended up buying a purse and a wallet for a great price. Thank you Annais for all your help.

No matter how many times you try to post a negative review of a clothing item due to poor quality…read morematerial, they won't post it. So all reviews look rosey, but it's a lie. Bought expensive sport pants that pilled badly after only one wash. I won't ever buy anything from them again.

I want to say this store's location was the former dry cleaner that burned down, or Black Sea…read moreGallery... b/c I literally stumbled upon it unexpectedly while going to Mario's/cobbler around the corner. Very friendly and attentive service, and thankfully not at all pushy. I picked up much needed tops and and a couple of bottoms for the hot weather. They carry their own line plus other brands, sizing varies by fit even though they are all casual clothes I recommend trying them on. They also carry a wide selection of sports bras and casual dresses. Will definitely be back.

I always have to pop my head into a Hot Topic whenever I walk past a location. This one is located…read morein the Westfield Valley Fair Mall. I only walked in far enough to check out their horror section that was setup in the very front of the store. So many Art the Clown options and Ghostface! I almost walked out buying a Loungefly Trick r Treat bag and a super cute pumpkin/Fall dress. The Loungefly was only $40 which is actually on the cheaper side, but I decided to not pull the trigger during this visit. Staff came and offered assistance - the young lady who complimented my daughter's Huntrix shirt was super friendly! I'm sure I will pop in again next time I am in the area! Check them out!

Cool merch but the store felt a bit cramped. Staff was nice though and helped me find the gifts I…read morewas looking for. I am waay too old to shop here for me.

I had trouble with a pick up order because it was taking a while for the delivery information to be…read moresent to me. The employees there are very helpful and communicative, assisting with my order. Great products and good customer service.

This store is small. But it has just enough stuff to buy. I like the limited selection they have…read more It makes it easy to choose what you want. Staff are very friendly. Prices are reasonable.

Came in late on a Friday night about 10 minutes before closing and the young girl was very helpful…read morewith my return and helped me find exactly what I needed. They had a clearance section with some some good items to choose from with an extra 60% off. Found some really good deals with 2 tops under $15.00 and a sequin sweater for under $20.00.

We had great service at Lane Bryant! A young associate helped us, and she was friendly, efficient,…read moreand very helpful. The store was clean and well-organized. My only concern was that she initially suggested taking measurements on the sales floor, where other customers--including men--were shopping. When I asked if we could move to the dressing room instead, she didn't hesitate and was more than willing to accommodate. Overall, a positive experience!

Excellent 5-star service from Mariam at fine jewelry department and the other female staff at…read moredinnerware area. With Mariam, our conversation started off with a mutal agreement that "real diamond is not the same as lab-created diamond, and it's much better." A common sense is not so common anymore? She not only answered all my questions but introduced me to loyalty program so we could take advantage of reward saving. Besides being professional and knowledgeable, she was also patient, warm and honest who didn't try to hard sell or up sell, instead focused on building relationship with me. She cared about what I wanted and respected my choices. I liked her advice of "put your liking first." when I expressed the tendency of considering my offspring's liking. Moreover, while being congruent, she also made wonderful suggestions. I will keep her in mind for future jewelry shopping. We also learned about "Villeroy & Boch" dinnerware pieces from the awesome staff. Their ceramic/porcelain wares are amazing! Looking at them fascinated me as I am learning ceramics and love odd-shaped mugs and plates. Highly recommend checking them out.

Bloomingdales is my favorite store to shop at! I love to stroll in "just to look" and try on things…read morefor fun but also go when i'm looking for something for an event coming up. The layout, lighting, and neat hanging of all the clothes from different brands make it easy for me to see what pops out at me. I love when i feel like the clothes find me! I've shopped here recently twice, one for a wedding event and one for my birthday dress just on a whim. The clothes r higher end but make me feel so good so im happy i can come here and shop bc it's so close by! Also, their tailoring isnt free but the service is very convenient as u can get a tailor called up to help u right before or after purchase. They usually require at least a week but can let them know the urgency. We've paid $65-$120 for different dresses.