The store was very clean and smelled nice when you walked in. Everything was reasonably priced…read more Shop owner was nice. There is a wide selection to choose from from cowboy hats to church hats.

I've been looking for hats since I had my diagnosis of cancer on the scalp. Since they have to…read moreshave a significant area. I want many choices. We found this place online. It had great reviews which they deserve. The staff There was wonderful Janet, who helped me was very caring and help me find hats to fit my face and head. They have a fabulous selection and her kindness touch my heart. If you're looking for a hat for any reason, try here the Internet is not the place to go! The quality appears top notch. Thanks again, Janet.:)

Love this wonderful surf/sport shop!! Lots of great gear for the kids (and adults!) and they do a…read morewonderful custom jersey for the kids, the quality of everything here is so good. Nothing frays when washed and their turnaround time is so fast!!! Love this spot!

Sprockets did a wonderful job printing the names and applying patches to our Los Gatos Little…read moreLeague Baseball jerseys. They took great care to ensure everything was current and had a fast turn around time.

Imagine 6 days till Christmas you've been working 12 hr shifts since Nov and no days off ... the…read morelast thing you want to do is go to the mall .. it's Friday and you have to based on your schedule!!! You walk the mall in and out of stores nothing catching your attention you see LIDS and think well let's give it a shot .. you walk in and are greeted right away a smiling face but it's genuine!! A young lady walking and talking with guests tending to multiple shoppers .. you wait your turn you ask about the NHL jerseys and how they fit ... you ask for sizes and unfortunately they don't have what you need BUT the young lady says !!!! Wait let me check another store (you don't really want to go to another mall ) she runs out of the store and across to their sister store (I didn't know they were sisters) she runs back to get you to walk you across and says "They have exactly what you need " I'm thrilled " she introduces the sales associate and says it was a pleasure helping you !!! She gives her sale away and walks back to her store !!! What amazing customer service it was nice and genuine and I still received the sale and saved 100 bucks amazing !!! Sherri you are amazing and I'm very thankful for your kindness and great customer service I wish you a lifetime of success in all your roles as you are great and work well with customers it was heartfelt and you have a customer from now on Thank you thank you thank you

Blue and Shari were super nice and welcoming! They were also very accomodating when it come to…read moregetting hats embroidered! The process was very clear and they made sure my hats came out the way I wanted. I enjoyed coming in and will be back to peep future hat selections!

Excellent place and I get all my Hoka's and Oofos there. Great customer service. My podiatrist…read morerecommended Athletic Treads. They even have a treadmill you can walk on to try the shoe that's best for you.

Due to a diagnosis of plantar fasciitis my podiatrist recommended Brooks for to assist in…read moretreatment. Also recommended this store to purchase Told salesman I needed this in 7.5. He brought to me. Did not try on but purchased. After a few days, my afflicted foot was swollen and painful. I checked the size and it was 7. Not the 7.5 he said he brought me. I tried returning to the store to get my original 7.5 requested size but refused. Because I didn't have the box. There was no information provided about return policy ; especially needing the box when purchasing the 150.00 pair of Brooks. And my foot is hurting due to mistake of salesman. He remembered I was a 7.5 but still refused to do the right thing This store should be held accountable

WOW - AMAZING - UNBELIEVABLE Better than Amazing, this is how I describe my interaction with NC…read moreBoardshop and Carrie. Where do I start, I had called NC Boardshop looking to rent a surfboard, Carrie had answered the phone and had mentioned they don't do rentals. I had mentioned I was bummed because my brother recently just passed away and was a surfer 50 years and we were spreading his ashes out on the O'neill Catamaran. I wanted my brother to have a chance and ride a surfboard for the last time as I had made a biodegradable item to put some of his ashes on to ride off in the ocean in Santa Cruz. Carrie, thought that was so amazing and said come in Wednesday, I will let you use MY OWN BOARD!!. She said it was a beautiful story and she wanted to help make that happen. I went out and meet her on Wednesday, there was the board with a big hug. YOU DON"T MEET PEOPLE LIKE THAT ANYMORE. She didn't even know me, and gave me her personal surfboard. I brought it back on Monday, shared pictures with her and my family was so impressed with her they wanted me to pass it on to her. My daughter as well, purchased flowers and wanted me to give to Carrie. I looked around in the store and it was amazing, shoes, clothing, skateboards, all types of things , GO CHECK OUT NC Boardshop. I also found out that Carrie was only on the job 3-MONTHS. What an amazing person and employee. PLEASE SHARE THIS WITH OTHERS AND GO SHOP NC BOARDSHOP and go visit Carrie. Thank you forever Allison and Family

Very cool skateboard shop! I came in to buy a complete…read moreskateboard for my Grandson. The person that helped me out was extremely knowledgeable and very helpful, he was able to guide me through the inns and out of selecting a board that would not only be age appropriate but something that he could also grow into and would last long enough with quality parts "without having to buy the top of the line equipment or for that matter buying something that was crap" I settled on a thrasher board with 53 mm wheels and ABCE9 bearings along with NC Boardshop trucks and finished the underside with the Santa Cruz screaming hand and a bones dinosaur sticker. Cuz that's how I roll "get it, roll?" The shop not only carries everything you need to build a board the also sell protection gear, shoes, socks, pants, and shirts as well as sunglasses and even Christmas ornaments, " which I bought, laugh out loud" Total price for the board was $129 which honestly after doing some interweb research is a pretty good deal for a quality skateboard. Overall experience was great and the customer service was fantastic. I highly recommend them if you're looking to buy a board for yourself or your loved ones.

I unfortunately didn't take any pics in store today, but I highly recommend this store. They always…read morehave great deals going on. The main guy who helped us today, Rudy, was an absolute sweetheart. He works in the shoe department. He made our experience so amazing!!! We signed up to be basementeers today and it's already so worth it for only $25! Love this location and love Sports Basement! Awesome!

Visited for Stars & Strides shirt and bib pick-up, explored the store to check out soccer gear…read moreoptions in the spirit of World Cup. Options were limited, but likely b/c it was nearly mid July. Sports gear for all sorts, no long queues, camping gear rentals available for folks looking for summer trips.

This is my first time to this Surplus store, let's see how it went:…read more The inside was modestly lit which works well for what they were trying to achieve. They were a great deal of selection's to choose from, so many l couldn't resist in getting a few of them. The value for your money was great, they even have a clearance section to choose from as well. The service was ok and friendly. I would come back for more great values. Nice place to shop.

We happened to drive by and catch the store advertising boots, and then found the overalls my bf…read morewas looking for by coincidence, and cheaper here too compared to BPS Awesome selection of work clothing! I didn't look too closely at women's clothing since we were here for my bf but there were a lot of options for men's work clothing, machinery aprons, shirts, jackets, boots in quality brands and he found the Carhartt overalls he wanted. Parking is a bit weird, we ended up turning in on the side street and parallel parking then walking over. People here were also super friendly but left you alone if you said you were fine. Guy at the register chatted with us about the weather and coffee and was overall pretty personable

I found the staff very helpful! They know their merchandise…read moreand can guide you to the right purchase.

The selection of shoes was excellent and I easily found qualified help as well as shoes 30 percent…read moreoff. The sales associate had immediate knowledge like if the item was waterproof and they proactively added nice socks which made the shoes work. Otherwise they did not fit. I also liked that he gave me a nice pro briefing on gators which are another snow solution if you have high or low shoes. A second sales guy made sure the shoes had the right discount tag. I was ignored for an hour a different store the day prior. It was nice to have regular service again! This restored my faith in good customer service.

Super dope staff and cutty is the best he is really patient and helped me with every step of the…read moreway with my first order. Also their merch is outstanding.

This is my second time working with Cutty Clothing and it has been amazing, as always. Michael was…read morevery professional as he helped fulfill all my requirements as a customer. I will definitely be coming back!