I was originally thrilled to find Sherri. She was knowledgeable, fair with her pricing, and had very good installers. I hired her to install my kitchen cabinets, supply and install my quartz countertops, install my tile backsplash, and install baseboard and trim around the house. I then hired her to supply and install a custom 30" vanity cabinet with a while quartz top, and to install tile surrounding the bathtub.
The tile used and the tiler was the same material and person for the installation of our kitchen backsplash, and timewise, both projects were the same.
When everything was complete, I asked Sherri what we still owed her and she text me approx. $1900, which made me stop and question her for the first time, because we had already given her $2000. She started screaming at me justifying her price and left the house without repairing the crack in the kitchen counter, which she said she would do.
I Zelled her $1555 that evening, which gave her twice the amount I paid for my backsplash install and more than what she charged me to install my kitchen cabinets just less than a year before.
I have text her over the past couple of weeks to repair the crack, but have not heard from her, and sad to say I will no longer be hiring her or recommending her for any other projects.
Elaine B. read more