I've needed outpatient infusions weekly since 2005. I can honestly say I've never had a bad…read moreexperience here. The nurses are all friendly yet professional. I've also been an inpatient here on many occasions. Again, I've always had an excellent experience. As far as Kishwaukee Hospital's ER goes: Folks, give them a break already! If you go there for an actual EMERGENCY you will be well taken care of. There are often times long waits, that's true. Maybe because a lot of people use the ED for conditions that are less than emergent. Some conditions could be easily handled at the County Health department. I've had to use ER departments in Chicago so I feel grateful for the level of service we receive in DeKalb.

Earl above is right. Copd and you'd think they'd at least listen to my lungs granted I came in…read morereporting chest pains. Nope ekg and and a dr that tells me "he's gonna give me something to feel good" Slimy. Anyhow, it's in my file that I am in recovery. So give the guy a benzo....... Classic. So I refuse prescriptions. Leave hospital. The SEND IT TO MY PHARMACY ANYHOW: These guys are stupid. Note: I fell and fucked myself up from the dizziness and chest pains again. Wouldn't take a dog there

I love the excellent service here at Kisha hospital everyone here is so nice and companionate thank…read morethis is my second time here with a broken bones the first time was my arm and the bone on my shoulder too Today I tripped and banged my foot with groceries and broke my small toe The quality of care is fantastic and very companionate care to everyone I feel very please here because of the service everyone is very kind and friendly

Two times, previous to me currently having an ear infection currently, and the office being closed-…read moreI was misdiagnosed twice and got sent to the emergency room over it. I'm also confused why they say they're open at 7am but wont even answer calls until 8:30. Mostly can only help with minor such as colds and flu's. So I don't know why it's called an urgent care at this point. The nurses and doctors are great there, but I would assume it's the way their healthcare system works.

I've been dealing with chronic UTI's for 3 years. Last month I had two bouts of it. The most recent…read morewas particularly bad. I was seen by Dr. Parker who told me that even if there were no symptoms I would have to come back and be seen again in a few weeks. Well, of course I waited long than that for financial reasons. But it hasn't been more than a month since then. Today, I went into the office and told the lady at the front desk exactly what Dr. Parker told me. She gave me an attitude that made me feel like she doubted that Dr. Parker ever said these things to me. I insisted that he did indeed tell me to come back regardless of symptoms. She told me that if there weren't any then I shouldn't be seen. I left out of pure embarrassment. Now I'm afraid to do literally anything because it might set off another UTI. Today marks the last day I ever go to this immediate care facility. Thank goodness the other one is just down the road. I highly suggest you do the same and avoid this medical center.

I used to work at this hospital and they do amazing work! And if I am ever on a vent,I have special…read moreinstructions to please send me there because I know they can wean me off the vent. I've seen their hard work first hand and they don't give up! Keep up the good work!!

Dr. Reutten is an exceptional doctor with wonderful bed side manner. The nurses who work there are…read morewonderfully attentive and pleasant. I was very happy with the service I had there. Unfortunately, I cannot recommend going here at all. Billing is a nightmare. I spent months dealing with mail from them: bills, refund checks, more bills, and nobody could tell me what the charges were for. It is apparently impossible for the desk staff to print out an itemized bill at the appointment, so I needed to call to have them mail it. After spending enormous amounts of time on the phone, several times, they finally sent me a sloppy copy of what had already been given to me at the office. Finally, months after thinking I was finished with them, they send me a "Final Notice" bill, threatening to send to collections. I'd already paid several bills, received refund checks, and then paid more bills, and then . . . .nothing . . . Until this. Ugh. And of course nobody can tell me what these new charges are for. Go somewhere else.

38 years ago I was a ten year old getting ready to start the first day of 4th grade. The night…read morebefore my 8 year old sisterand I went to the park. On our way home she was on my shoulders and grab a hold of a tree branche as I turned around to see where she was ,she had let go and the tree branche went through my eye and broke off . Dr . Ross who was called into the hospital that night .HE WAS AND ALWAYS BE MY FAVORITE EYE DOCTOR. Our family moved 200 miles away and he remained my DR in my eyes or EYE ( my sight couldn't have been saved) he's simply the best . I was so scared and I remember this big man that was so gentle. After the trauma and being released from the hospital one of the first appointment to the office I was so scared of the nurse and wouldn't let her do her job DR. Ross came in personally and did everything and that's the way my appointments always went no nurse ....