I had the best experience at this location first of all Kari the nurse was so nice she gave me…read morereferrals she heard me and cared! Secondly Dr Bowman was excellent he heard my concerns his bed side manner was above expectations he even gave me a hug you can tell he cares and he listened to my concerns I would give them 10 out of 10 thank you so much for a excellent experience

If I could leave 0 stars I would! Yes, the staff is nice (very nice even, and a clean place) BUT I…read morewill never step foot in there simply because of their outlandish hidden pricing for an Urgent Care that IS IN my network. Use this as a massive warning! (And I am seeing others comment in these reviews similarly.) Circumstance 1: I went in to the Urgent Care for a UTI and was charged, using insurance, $812.00 just for a dip stick urine test and under a 2 minute doctor consultation to write me an RX. My insurance paid $7.37 total because they said that is the cost of a test. That makes sense. So what is left is costing me over $400 a minute for help for face to face care with a doctor. Circumstance 2: I went to the same Urgent Care (didn't have the bill for the previous one, otherwise I would not have gone) for bronchitis and a sinus infection. Again, heart rate, bp, and a stethoscope to my chest was all that was done, in addition to the prescription to take to a local pharmacy (no xrays or anything like that). This one was charged $528...so over $150 per minute to be face to face with a doctor. Both times I went, I was the ONLY patient in the waiting room (and didn't see one in the main part of the rooms). It's not like I was at a high peak time even. Why weren't others there...probably because they have read so many poor reviews unlike I did. I was telling this with a friend of mine and she told me that this happened to her as well (same location for an ear infection), resulting in an outlandish bill, so I am not the only person that this has happened to. I have called many times to get them to recode/adjust trying to dispute it even asking for the self payout, and they are not budging.They are standing behind their stomach-dropping fees. I will also say, I have gone to this location other times in past years for the same issues and never received such outlandish bills. It's as if they are treating this like an emergency room (and with my multiple phone calls the billing department employees keeps saying "ER"). I have driven by the place to make sure it didn't change to an ER and I mistakenly didn't notice, but the sign on the building (and the website) says Urgent Care. I am NOT trying to get out of paying for my services, but I will stand up for what is "right" and announce to many what a horrible company they have become. Seems like the only thing I can do is leave a bad review, notify the news company, file a complaint with the department of health, in addition to my insurance company (Blue Cross) knowing. Price gouging at its finest. Very deceiving business practice. Please go anywhere but here! Never, ever again will I use them! (Look at the slew of Google reviews on this place. I am by far not the only one!)

Hi all. Dr Karen Garby and staff are amazing. They all went out of their way to make me and…read morehusband feel calm and relaxed but more importantly Dr Garby was/is willing to talk to me at length and answer any little question I had. She never seemed rushed and didn't make me feel silly for asking questions. Highly recommend Dr Garby.

Four years ago CICC put a port in for my step father. They always say that they do not put a port…read morein if the white blood count is over 10 because it can cause infection. They knew that my step father had pneumonia the month before which increased his white blood count. They did not check his white blood count before the port placement. We did not realize that CICC did not check his white blood count. Later we learned that his white blood count was 13.4 when the port was put in. He ended up with a massive infection, got septic and four months later he died. We will never forget the suffering he experienced after the port placement. CICC completely disregarded what happened. I would never go near them.

Dr. Yaddu makes a lot of promises upfront. He convinces you that everybody else is wrong and he…read morehas the answer. Initially told me my groin pain was not from my back or hips but rather my SI joint. Did an SI fusion. No change. Then he said let's try the Intracept procedure. No change, maybe worse. The one good thing that happened was that I made the decision to get off oxycodone after six years. Went back to my spine surgeon after 2 years of Dr. Yaddu. MRI showed previous partial directory has eroded to the point where the vertebrae are dropping out of line. Probably looking at my third level of fusion. My surgeon showed me a picture of my spine that Dr. Yaddu had posted on his practices' website showing off his "skill" in performing an Intracept procedure around my old fusion. The procedure was a complete failure. Seems like a lot of these pain doctors just use their patients like an ATM .

My entire family has been seeing Dr. Yeddu for years. He listens and he keeps us all functional in…read morespite of the pain. The girls at the desk are always helpful and friendly so it makes it super simple to go each month. The only thing I'd suggest is that they drop the masks. At this point, this is the only place we go still requiring them. Can we make them optional please?

My sister and I shared caregiving duties for our Mom. This place was a miraculous solution to…read moreprovide some relief for us. Mom went for a half day 2-3 times a week. The staff is friendly, caring, professional and highly aware of safety needs. I trusted them completely with caring for Mom while she was there and she was able to have some fun! I could not be happier with their service.

This place is absolutely amazing!! My great aunt is attending and they do so many activities and…read moreexercise and so much more. The staff are the kindest ever!! I am so happy we found such an incredible place that we trust. My great aunt is very shy and quiet and already opened up to them. It's so clean and just wonderful!! I am just beyond happy!!!

Had foot surgery at this hospital, I had to pay roughly $5k in advance to hospital before my…read moresurgery. I questioned the amount several times but no one seemed to care. After surgery I called my insurance company & complained. They found that I was overcharged $3.200. I called several times to Banner to get my refund & all I got from them was it's a long process to get your refund. Took 2 1/2 months to get my $$. WHAT A SCAM!!!! OVERCHARGE PATIENTS & HOLD $$ MAKE INTEREST

I delivered my baby at Banner Gateway and all the nurses were so kind and made my labor and…read moredelivery amazing. My delivery room was giant as well! We had 4 labor and delivery nurses. Allie was my nurse towards the end of my labor and she was the nurse who helped me deliver my baby and all I can say is WOW! I will never forget how awesome she was and how well she took care of me. The postpartum care nurses (we had 6) were not as awesome as Allie but most of them were kind! The only reason I didn't give 5 stars is because the postpartum care is not the best. They tell you to get as much rest as possible and feed baby but then they come into the room every 5-10 minutes. Not sure if that happens everywhere, this is my first baby. We also had issues with the cafeteria not delivering food to my room. Overall, my experience at Banner gateway was great and i definitely recommend delivery your baby here if you are considering it.

Hello, I visited…read moreyour pre-employment drug testing center quite a awhile ago, and when I visited your center I believe I was reverse discriminated against by your employee Fernando F(Fernie). When I provided Fernando with the urine sample requested by my employer , he stated that it was not real, and that I had provided him with fake urine. I stated that it was not possible that I provided fake urine, Fernando cont'd to state that I was lying, and this has caused me an extreme amount of internal emotional stress and pain from this experience.

Great quality care. The nurses are welcoming and and informative. We were there for a pacemaker…read moreimplant.

My mother-in-law recently had a backwards fall from her porch in which she struck the concrete with…read morethe back of her head. Luckily, she was transported to the very best trauma hospital in the area. Diagnosed with a brain bleed and a sprained ankle from her fall, they kept her for observation. Long story short, she was sent home, but had a few strange episodes and was in a lot of pain, and returned for about another week of care. We met several of her nurses and were impressed with their bedside manners. They really took good care of my MIL. The hospital is easy to navigate and has a terrific parking structure within walking distance. And a Starbucks open until midnight during the week. Overall, a great experience for a terrifying situation.

One Medical is an interesting place to review because... it's not a restaurant, and it's not an…read moreentertainment place. But it's a place you go to see a doctor. And in the spirit of Yelp... I review everything. Including... walk-in doctor's offices. So, I'm a One Medical user, and I've used it for about six months. This is my home location, and I'm definitely a fan. One of the main things I like about it is how you can get labs done by just walking in anytime. You don't need an appointment. You just walk in and wait. If there's a line, they can give you a time to come back. Or, if there's no line, you can just sit in the waiting room. It's very nice to have a lab on site, and you don't have to deal with the whole Sonora Quest adventure that a lot of us Arizonans deal with. I've seen two nurse practitioners there. Both of them were helpful. And not only did they show good bedside manner--if I'm able to use that term, despite not actually being in a hospital bed--but they also were quick to respond to my messages on the app. The service here is painless. No pun intended. It's easy to make an appointment. Their app is very well-designed. And this location is clean and friendly. I would recommend One Medical if you're looking for a simple primary care experience.

The providers are top notch. I've been a patient for 8 years or so and my child has been a patient…read morefor maybe 6. We always get the best care and follow-through. But whoever is handling the billing lately is so rude, am not sure what happened. Maybe they outsourced it? I've never had an issue until recently. I called to clarify a charge that didn't seem like it was coded correctly. The person I spoke to on the phone was obviously busy with so many other things in the background and seemed annoyed and said she'd pass along my concern. I asked in the app and the person who replied was extremely rude as well, when I was just looking for clarification. Apparently a Saturday appointment triggers an extra $87 charge as "after hours" even though that was never disclosed and it shows on the website that they are opening alternate Saturdays (again with no mention of it being an extra fee or extra hours.) It wasn't an emergency and we didn't need to go on a Saturday. I just think that it should be disclosed somewhere that an extra fee will be incurred. My first inquiry in the app received a very patronizing "non-answer" to my question. The AI in the app is great but it doesn't handle billing. AI isn't always helpful but at least it's not rude or insulting. After the back and forth, I logged in to pay the balance that I should not have owed, but I chalked it up to a lesson learned. It showed zero balance. That was a few weeks ago, and today I got a bill in the mail showing the outstanding balance again. The providers and the quality of care are amazing. I just felt insulted the way I was treated by the billing people, and that's left a bad taste in my mouth. I would definitely recommend One Medical but be warned that billing might be a hassle now that I guess it's being handled by new people.

The nurse that gave my daughter her consultation today for our upcoming travel plans was extremely…read morefriendly, informative, and quite efficient. I did appreciate her honesty on what's actually necessary for my daughter vaccine-wise before our trip. I was well aware that there was going to be a fee for the consultation alone and was also prepared to pay upfront for any vaccines that needed to be administered right away. Luckily, the nurse just recommended I keep my upcoming doctor's appointment for my daughter and they can handle it all there through my insurance. I also appreciated how easy it was to find the place (even though it can look misleading, as the business plaza looks a bit like an apartment complex). If you follow your GPS, you should have no issues. Another bonus is how tech-friendly the place is. Much more modern and straight to the point.

Go to Walgreens instead! Wanted some routine vaccinations and also a couple of non-routine ones for…read moresome global travel. Passport Health quoted more than $5000 for vaccinations - some of which are covered by insurance (but they don't take insurance). And then when I declined to get any vaccinations at that time, they charged $99 for the information we discussed, which I could have found on the internet. The nurse at my doctor's office recommended Passport Health, highly disappointed that she did. Should have done my research instead of trusting her! Walgreens offers all routine vaccinations and works with your health insurance, plus many Walgreens locations also offer travel vaccinations.