Very speedy service with great communcation. They really know their stuff and have reasonable…read moreprices. We will regularly be servicing our BMWs at this business.

This place is trash I will advise anyone that's taking your vehicle to them dont they tore my bmw…read moreup and charged me all most 2.000 dollars dont do it it's small claim court here I come I refuse to let someone take anything from me

UPDATE: this morning Jeff the owner called me to discuss my experience with my AC repair. He…read moreresearched the issue and stated their Freon machine was out of calibration last September when the original service was performed. He also took full responsibility and refunded my evacuation/recharge cost. He apologized and spoke to all involved to change how they handled my situation. I will give them another chance as they took accountability and made it right. Grayson Tire & Auto - so disappointed in their service and support. I had this shop repair my AC in September 2025 and experienced a strange issue where the AC would not turn on when the car was parked on hot days. I garage park my car so I rarely experienced the issue. With this hot weather recently the issue regularly appeared. I took it in as I had a two year warranty. After having the car for half a day they insisted nothing was wrong. They begrudgingly agreed to test again. After a few hours of the car parked in the hot sun, they saw the problem. They subsequently told me the Freon and PAC oil was way out of specs and I needed an evac and recharge. The problem is they were the only people to touch the AC and last to evac/recharge. When I explained this, they stated it was my fault as I must have had someone else work on it. I told them no one else but them worked on it. They said that is impossible. I pointed out how it could happen and they said even if they did make a mistake the Freon is not covered under warranty. When they originally fixed my AC they had issues and had to install a second compressor. Yet they stated they don't make mistakes. Customers vote with their wallet and they lost this customer of several years who has spent thousands on various services. Shame on you Grayson Tire & Automotive, do better. I will no longer recommend them on this platform.

I typically do not write reviews, but couldn't hold this one back! I had my car towed with a flat…read moretire to Grayson tire and Auto. I wanted the exact same tire. They gave me a price of $848 for ONE TIRE! I originally purchased the tire 8months ago from Mavis. I called for another tow and had the car towed to Mavis who replaced and balanced the tire for $458...this is not the economy to take advantage of people...WE WILL REMEMBER!

They did not put the drain plug back on my car properly, which caused my engine to seize up and my…read morecar to shut down in the middle of the interstate. Now, I'm out a car and I had to purchase a new vehicle and they don't want to work with me at all or give me their insurance information so I can make a claim. My car was towed to a Hyundai dealership and they advised me that the drain plug was not put back on properly. When I called to discuss this with the owner, he told me that it made more sense that somebody came to my house and drained the oil out of my car than them to have made a mistake I'll be taking them to small claims court.

Fast friendly service at a great price. Love going here to get my oil change on my truck and car…read more You don't even get out the vehicle. Just pull in and by the time they get your mileage and you pay they are done.

Friendly and efficient staff made this Take 5 stop a solid experience…read more It started with a warm Sunday morning greeting. I was offered (and gladly accepted) a cold water to enjoy while my car was serviced. Here, like other places, you sit in your car while the car is being serviced. Some are put off at any upselling of additional services, but it is a soft sell. I ended up getting an oil change, wiper blades, and my cabin air filter replaced on my daughter's car. They accepted ny coupon with ease. Pricing was as expected, maybe a smidge higher, though the service and peace of mind was invaluable. They also checked tire pressure, changed the oil filter, and topped off wiper fluid. It was an easy process and I felt good that her car was being left with her in proper working order.

Sincere was incredibly professional and had me in and out quick. He gave me recommendations and…read morebefore I knew it I was on my way. The team here is consistently great and thorough. They also give a discount to those involved with UGA.

Great, clean, professional service keeping you informed all the way with phone, text, and emails…read more It felt like that friend you want working on your car.

Extremely good service. Kept me updated throughout the service. Told me how long it would take.read more

So I normally only do food reviews, until my experience at this place…read more I needed brake work badly and I came across a few reviews of this place and decided to give them a call (not to mention it's behind my neighborhood). Right from the the first call to them the owner, Ryan was very present, personable and accommodating. I didn't need an appointment and he assured me he could help and penciled me in. The location is very convent and very clean and welcoming. Not to mention the family dogs running around! I had a great experience. Friendly place and staff. Everything was very well explained to me and I even got to speak to the mechanics as well as Ryan. Everything was completed in the same day and nothing felt upsold. I felt very confident I got great service and it is clear this shop has high standards. I would recommend this shop to everyone. I now have a new mechanic I trust!

Huge and costly mistake taking my car to United Auto in Flowery Branch. Shame on me for trying to…read moresupport a local business that doesn't deserve it, in my opinion. Summary: I understand that auto shops need to mark up parts (on top of wholesale prices) to make a profit. The owner of the United Auto Shop said that 'they mark up parts by 35% over their cost'. After two verbal requests, I finally got (after I paid the invoice) the part numbers for the parts (supposedly) replaced. I looked up the retail prices and saw that they charged me over 2X retail price for identical, readily available parts ($2,800 for parts that I could buy at retail for $1,300). When I discovered this, I called to speak with the owner (Ryan). He said that he would not rebate me 'one red cent', which indicates to me that he's perfectly fine with gouging his customers well above his stated policy. I would think such (in my opinion, egregious) pricing practices were required to be disclosed to consumers and protected under Consumer Protection Regulations. BTW, they didn't complete the work correctly, so I will need to take the car to another shop to get it done right. Details: My car was leaking hydraulic fluid in the retractable roof area and into the vehicle. I had viewed a YouTube video showing the exact same symptoms on the same make / model of car but thought it better to take it to an auto shop to have it fixed instead of doing it myself. Mistake number one was taking my car to United Auto. When describing the issue to the shop manager, he said that he had experience with such problems and knew how to fix them. The manager called me with a rough estimate (not a quote, let alone a written quote) before they even diagnosed the issue, 'for about $5,000' if all of the entire cylinder systems needed to be replaced, which he said he doubted would be necessary. Still no quote. Another mistake on my part. Then he said something that should have been the biggest red flag. He offered to buy my car from me (presumably at a substantial discount) before the work was started. Based on my forty years of business experience, I would say that ethical businesspeople don't do that. But I said no thanks, and let it pass. Another mistake of mine - I should know better. I provided the YouTube video that showed the exact same issue for minimal cost and effort. The representative said that he reviewed the video thanked me and said that he shared it with the mechanic. After doing their work (which is still not complete), which took much longer than they estimated, they charged me over $5,600. Of course, their website states that they can levy a lien on your car if you don't pay in full. So, I did pay, given my experience with them up to this point, and then called the owner to discuss their, in my opinion, egregious charges for the parts (setting aside the extensive time charged me for the work). I requested a reasonable rebate just to adjust the parts pricing from over 2X retail versus what he said was only 35% over wholesale. His response: 'Not one red cent rebate'. I will never make the mistake again and allow United Auto to get near one of my vehicles ever again.

Got our vehicles done quickly and guaranteed their work. If you want a good auto repair shop this…read moreis the place to go.

Stopped here on my way through. They checked out my engine and helped diagnose it. I thought I was…read moregoing to be stranded on the side of the road. Instead, I found a new place to take my car in for good, sound advice. Ladies, from one to another, go here.

Bulldog came highly recommended because of their honesty, the quality of their work and reasonable…read moreprices. Both vechicles needed repairs. Brakes on the Honda and a oil change. Excellent service, priced very reasonable, the team are professional, knowledgable and friendly. The Hyundai interior brake light on the dash stayed on, they diagnosed the problem, called me let me know how much and how long it would take. Again excellent service and reasonable prices. Because they are the best auto repair shop in town, there is going to be a longer wait then usual to get serviced, but I can tell you it is worth the wait. They are very honest and will tell you how long you have to wait to get serviced. Not only do I recommend them, I say go to Bulldog first! They do more than tires!!

Great little area tucked off in the middle of an area that can be considered busy because it's off…read moreof Lawrenceville HWY, but very friendly staff. Customers are friendly and great too. I'm very pleased with my service today. They took care of me. And they didn't try to sell me anything I didn't need. They were honest about the service.