This company was great! My daughter's car needed brakes she is at college in Lehigh was able to…read morecoordinate everything over the phone. Price was reasonable and service was timely.

Went in to get a wheel bearing issue diagnosed and repaired. Their mechanic charged me for a…read morediagnostic fees and said it was the wheel bearing. I took the car back to them to have the wheel bearing replaced and they did it. Then the noise persisted and they still charged me over 500, and their mechanic told me the noise will go away with time and it was the spindle that should have been replaced. Their mechanic didn't fix the issue I went there for and still charged me so much money

Very smooth interaction. Two ladies worked on my oil change which was a first and I loved it.read more

Always go here for my oil changes! Always a quick and easy process and they walk me through what…read morethey're doing. Fair prices as well

I had alignment and tire rotation done 7/7/25. It was easy to set up the appointment and the job…read morewas done quickly while I waited. I was concerned that my chrome wheels might get scratched by the sockets and they put electrical tape around the socket to prevent any potential for scratches. It is definitely worth the money to get their lifetime alignment.

Don't go here OR buy from them. Save yourself the migraine! They don't care about anyone. They…read moredon't return calls. Terrible.

WORSE SERVICE EVER!!!!…read more In 2019 I took my car to get 4 new tires. They wouldn't sell me the brand I wanted and up-sold me to BF Goodrich stating they are a much better tire. Well two years and only about 12,000-15,000 miles later and the passenger front tire has a bubble and the passenger rear tire looks like it has the beginning of dry rot. When I initially complained they offered me two free oil changes, however the last time I went there for an oil change it was nor in the system and I was charged. I used to trust this shop but no more. I suggest you go somewhere else for service!!! Chuckainpa62

I called a week ahead to schedule an appointment for an oil change at 11am when I get to the shop,…read morethey tell me it's going to be 4-5 hours before they could get me in. What was the point of scheduling an appointment for 11am to wait 4-5 hours.

Arrived at appointment time , Gilbert , the general manager, welcomed me in a very professional yet…read more"family" approach manner! My automobile is not an easy , standard wheel/tire change approach . It is one of three left as a 1987 Porsche 928 SPYDER. Gilbert assigned his choice mechanic, JAY, who began to meticulously and with caution and purpose change the tires and rebalance the wheels. tires to perfection! The wheels are special wheels , custom, and required special handling . The method used by Jay was planned, purposeful and with minimal , if any, damage to the entire mounting and balancing. Gilbert's management style as well as the "welcome here" approach is unbeatable in todays world! The pricing was very competitive and fair. Highly recommend the shop as well as its employees to all that can expect a fair and honest approach to their autos problems!

Follow up: Still planning on stopping by to get my…read moreovercharged refund at the location. An apology would be in good order, but I'm not holding my breath. I ended up waiting for 5 HOURS. 5 hours to mount and balance 4 tires. A job that takes 1 HOUR, TOPS. (I spent nearly 10 years as a full time truck service advisor/writer, so he picked the wrong woman to mess with). I arrived at 1:15, left at 6:15. Was NOT expecting to take up residency in their waiting area. After I got in my car, I noticed they never mounted the used tire or rim I had requested (to have as a full size spare). I was charged for the job. Pulled back up to the doors, and they did take care of that quickly. I was fuming. Also notified the BBB. Depending on if I get my refund or a load of crap from the manager, I may file a grievance with the State Attorney General's office. When I got the total, I questioned the pricing. The other service advisor at pickup said the tires I ordered were discontinued. Bullshit. Another lie. I pulled up the ad on my phone, $110.99 each. The ones I SPECIFICALLY ordered. At no time did anyone inform me that they were discontinued. Charged me $129.99 each, do they seriously think that women are stupid? On a positive note, the tires they put on were good in the snow. I drove 125 miles on the highway in a blizzard with no issues.

I'm very disappointed with my experience with Firestone, Turner St.,…read moreAllentown. When I called they said they could fix my car air conditioner at a reasonable price. After $1600 they didn't fix anything, said it would be another $1500 to continue with no guarantee of fixing it. They didn't want to continue. I took the loss and took it to a dealership, they found the problem and fixed it for under a thousand dollars. Firestone also had the audacity to list other repairs for over $2000, I would never go back there, and never go there with air conditioning problems. They should have given me money back.

This place is the worst! The staff are pleasant and have great personalities, but don't know what…read morethey're doing ir talking about and lie for their own convenience. The technicians will damage your vehicle while repairing something that else and refuse to be responsible for the damage. They'll try to cobble together some temporary repair or use the cheapest method to rectify a problem they caused, leaving you with a vehicle that is worse of than when you brought it to them! Don't waste your time or money here! This place needs to be shut down! And from experiences with the one on Mill Creek Rd, seems like par for the course with Firestone!

Terrible experience, rude staff, oversell services - will never visit this Allentown Valvoline…read morefacility on Airport Road and suggest others to avoid this particular store as well.

Dominick did a great job! The customer service is always on…read morepoint, they have no problem answering any questions and going above and beyond for solutions.

My friend just went there to get new tires and an alignment... Don't come here without your…read morebf/husband. Otherwise they'll give you drastically different prices without him there with you.

Not a place you can count on. I have multiple cars and have over the past year had 2 of the 3…read moreappointments I made canceled and I was neither even called they waited till I was there to drop off and told me it was canceled. Wasted my money wasted my gas and wasted my time. Place has gone severely down hill since being purchased by mavis. I'm done having my time wasted and will not be back. Do yourself a favor and find a real mechanic.

I had been using this location for my oil changes and small repairs for years. Service supervisor…read morewas very good and trustworthy. New supervisor started. Took my 18 year old car in for a scheduled LOF. I informed him that there's an issue with my oil pan drain plug, and it may need a little more TLC than normal. (The old supervisor knew about it, and it was never an issue). Now my car needs $3500 worth of undercarriage repairs before they can do the oil change?!? But I've been approved for $3000 through some customer care program...no thank you. I took my car elsewhere and had the LOF done with no problems. I WON'T ever be going back there again. Ladies, be warned. I thought this type of crap went out in the 80's. I understand the upsell attempt, but come on, FFS. Nice try.

Been here before but ownership or manager change said what happen the last people were no good and…read morehe's honest . I needed some front end work and brakes he told me it's going to cost $1700 took it some place else for $550. Get a second opinion than trust him .