This company was great! My daughter's car needed brakes she is at college in Lehigh was able to…read morecoordinate everything over the phone. Price was reasonable and service was timely.

Went in to get a wheel bearing issue diagnosed and repaired. Their mechanic charged me for a…read morediagnostic fees and said it was the wheel bearing. I took the car back to them to have the wheel bearing replaced and they did it. Then the noise persisted and they still charged me over 500, and their mechanic told me the noise will go away with time and it was the spindle that should have been replaced. Their mechanic didn't fix the issue I went there for and still charged me so much money

Very friendly service, fast, and relatively well priced…read more I felt like the service person was great at offering services, but in a very low pressure way. I also like that I can stay in my car and play on my phone!

Very smooth interaction. Two ladies worked on my oil change which was a first and I loved it.read more

The most accommodating team of experts work here. Have had…read moreoil change, winter tire changeovers, smaller maintenance issue handled here and have been completely satisfied with all the work. I drive past a good 10-12 auto service shops to get here because they've offered me same day service every single time when other places ask for weeks to schedule an appt. Added bonus: the Lehigh Valley mall is at a walking distance, making it easy to kill time while work is done.

*UPDATE ON 10/1/2026 FROM ORIGINAL POST ON 9/30/2026* Today…read moreI received an email response from my review from last evening, posted below. I was asked if I would prefer a phone call or a follow up email to resolve the issue. I responded asking for a direct phone call and provided my contact information. My response took place @ 7:30 AM EST. I heard NOTHING!! CRICKETS!! To boot, they chose to remove my post from last evening. For transparency I will repost my complaint every day to make sure it's seen by the general public. This location consists of nothing but crooks! I then received an additional email @ 6:47 EST this evening. Again asking for my home address. Are these people CRAZY?? In what world am I going to provide my home address? Be careful when patronizing this establishment. Original post from 9/30/2026 below: *LONG REVIEW BUT WORTH READING* After years of NOT having service on my vehicle with this establishment because of terrible service, price gouging, and repeat flat tires after service, I decided to take my car in for state inspection being told that they have "turned a new leaf" with new management and mechanics. It was another horrible decision on my part. I was told to drop my car off at 8AM and they would have it inspected by the end of the day. To make it easier, I dropped it off the previous evening during normal business hours and confirmed that the inspection would take place the following day. This was confirmed in person by th "Manager". At 4:30PM, the day of service, I called to check on the status. I gave them the information of my vehicle and was immediately told that the "inspection machine" was down and asked if anyone had contacted me. I said no and I was told the inspection would not be completed. Please keep in mind that I rearranged my entire day to be without a car. I was obviously upset since I then needed to find an alternative to have this service completed at another time with another supplier. When I arrived to retrieve my car the service tech explained that they had no idea why my vehicle was there and didn't know who to contact about it. My question was, if you didn't know why the vehicle was on property why would the first thing out of your mouth during the phone conversation be "our inspection machine is down." AND!!!...How do you not know why a car is there in the first place? The "sleeve" had my key, insurance and registration cards and a work ticket that they brought in to the customer area from the shop. Keep in mind, the person I worked with when dropping the car off was the "Manager". If the Manager doesn't know what he's doing how can he "Manage" the employees? The blind is certainly leading the blind! This location is just another example of horrible customer service, no courtesy for their customers time, and complete lack of decency. NEVER AGAIN!!!!! Unfortunately for me, I trusted the words of an acquaintance and gave this organization another shot because the location was convenient. If I could leave a review with zero stars that's where I would be. I wish luck to anyone using their service but be prepared for complete disappointment with a very high price tag.

These guys are amazing!…read more My sister and I had just left our parents house to drive home to Indianapolis and when we started going faster than 45 the car started shaking. We pulled off and stopped at Midas. As soon as I said the car was shaking they knew we just had ice stuck on the wheels. We came in to the nice waiting room and they had toys for my 1 year old to play with. Within 15 minutes they gave us back the keys and told us it was no charge. The owner was knowledgeable and kind. I would recommend their service to anyone-- in an industry where it has become normal and almost expected for repairmen to take advantage of (most) women's lack of car knowledge, its great to find a place like this where they were honest, quick and professional.

Midas off MacArthur rd in Allentown I believe deserves a rating of a 1 star and would give a zero…read moreif that was possible. I am writing this review to warn others about the incredibly unprofessional, deceptive, and exploitative experience I had at the Midas on MacArthur Road in Allentown. I brought my car here in early March 2026 for a battery and charging issue. I spoke with the supervisor, Rob Klotz, and was transparent about my limited budget. Rob explicitly promised he could "work something out" regarding payment, even suggesting they had allowed previous customers to take their vehicles home and make payments. I trusted him with a car I have maintained since 2016. Instead of addressing the battery/alternator issue I requested, they insisted on a $2,400 "tune-up" (plugs, coils, hoses). I felt pressured into this, as they made it sound essential to the car's operation. When I could not pay the $2,400 upfront, the "flexible payment" options suddenly vanished. I was then harassed with threats of my car being towed, causing me immense stress and leading me to believe I had lost the vehicle entirely. Four months later, my sister spotted my car still sitting in the Midas parking lot. When I called to inquire, Rob Klotz claimed they had removed the parts they installed. He then offered to put them back in for a reduced price of $765. In an attempt to finally get my car back, I paid this amount, plus the cost of a new battery. The condition of my car upon return was appalling: *My personal items were ransacked, items were torn off the mirror, and the passenger seat was left with a noticeable rip. *The car now has a dangerous wobble when driving that was never there before. *The tires were improperly inflated to a hazardous level. **^**To make matters worse! within less than 24 hours of Midas "fixing" my car, the new battery Rob Klotz told me to go buy, died completely, and the car broke down again! *When my boyfriend called Rob Klotz to report the failure, he showed zero concern, offered no solutions, and was entirely dismissive. ***********^*************^***********^************^****** This shop failed miserably to diagnose the original problem, misled me about payment options, damaged my property, and returned the car in worse condition than when I dropped it off and if offering no compensation or assistance. I feel completely exploited. Do yourself a huge favor and maybe take your business anywhere else.

Arrived at appointment time , Gilbert , the general manager, welcomed me in a very professional yet…read more"family" approach manner! My automobile is not an easy , standard wheel/tire change approach . It is one of three left as a 1987 Porsche 928 SPYDER. Gilbert assigned his choice mechanic, JAY, who began to meticulously and with caution and purpose change the tires and rebalance the wheels. tires to perfection! The wheels are special wheels , custom, and required special handling . The method used by Jay was planned, purposeful and with minimal , if any, damage to the entire mounting and balancing. Gilbert's management style as well as the "welcome here" approach is unbeatable in todays world! The pricing was very competitive and fair. Highly recommend the shop as well as its employees to all that can expect a fair and honest approach to their autos problems!

Customer service is horrible,everything is overpriced and the dude in the front tells you it should…read moretake about an hour but it turns out to be 2-3 hours of wait.

BAD ASSES OF THE VALLEY…read more I went to Firestone Allentown when I experienced car trouble. I thought it was the transmission given the way it sounded and that I could not find any other examinable source of the noise. I tried to get my vehicle to this shop but my vehicle could not make it, and so I walked the last five minutes of the drive. Firestone was able to send a tow truck an hour and half later and retrieve the vehicle. They promptly looked at it and discovered the problem was with a brake caliper coming off. This was a simple fix, and as was necessary, they continued to examine the entire brake system and the remainder of the car for defects. Although one may argue this was an attempt to get more money, they found profound problems with the rear brakes. I know enough about brake systems to know if one leaks and gets air into the system then the whole system has no ability to stop the vehicle. So I had the rear brakes repaired as well. They also identified my vehicle was burning oil, so they added some. Some of the other problems with the vehicle Firestone identified I did not have anything done about since they were negligible problems for the time being. They did a great job showing me exactly what was wrong with my vehicle. They did not charge me for towing, nor for rotating the tires since all of the tires were off the vehicle anyway. They fixed things relatively fast given I had not made an appointment. The three staff members I dealt with were always courteous and the price was fair. I have no complaints about Firestone and they performed from start to finish like true bad asses. I would recommend these men and this Firestone to anyone.

I'm very disappointed with my experience with Firestone, Turner St.,…read moreAllentown. When I called they said they could fix my car air conditioner at a reasonable price. After $1600 they didn't fix anything, said it would be another $1500 to continue with no guarantee of fixing it. They didn't want to continue. I took the loss and took it to a dealership, they found the problem and fixed it for under a thousand dollars. Firestone also had the audacity to list other repairs for over $2000, I would never go back there, and never go there with air conditioning problems. They should have given me money back.

Thanks Martin, Kristina, and Tyler! They are great! Made our…read moremorning! Thanks again!!! We will see you soon!!!!

Terrible experience, rude staff, oversell services - will never visit this Allentown Valvoline…read morefacility on Airport Road and suggest others to avoid this particular store as well.

I was very impressed with the service and the care that was taken with my car. I just needed a…read moreState Inspection done, and when it was taking a bit more time, it was explained to me. There's nothing worse than sitting in a place wonder what's going on. There was an agitated customer that clearly was having a bad day, and proceeded to harangue the staff. Austin and Kylie handled the situation perfectly. I am relatively new to the area and had yet to find some place that I took take my car and feel like I wasn't being " taken" I will be returning for all my future automotive needs!!!

My friend just went there to get new tires and an alignment... Don't come here without your…read morebf/husband. Otherwise they'll give you drastically different prices without him there with you.

Can't say enough good things about this place. My girlfriend and I trust this place more than any…read moreother. Star Car Preowned was giving me a lot of problems with a car I had just purchased, a lot of run around and wanting to charge me for everything, so I took it to Monroe to get an opinion I trust. They charged me nothing and gave me an answer almost right away. They've helped my girlfriend out with fuse problems for free and have always been very informative and never talk down to you.

I had been using this location for my oil changes and small repairs for years. Service supervisor…read morewas very good and trustworthy. New supervisor started. Took my 18 year old car in for a scheduled LOF. I informed him that there's an issue with my oil pan drain plug, and it may need a little more TLC than normal. (The old supervisor knew about it, and it was never an issue). Now my car needs $3500 worth of undercarriage repairs before they can do the oil change?!? But I've been approved for $3000 through some customer care program...no thank you. I took my car elsewhere and had the LOF done with no problems. I WON'T ever be going back there again. Ladies, be warned. I thought this type of crap went out in the 80's. I understand the upsell attempt, but come on, FFS. Nice try.