Edit: The owner has attempted to address the issue below by saying they were closed the day that I…read morewas there. He says that their hours had been changed and that I should have known that. But the hours weren't changed on Yelp or on Google. I am certain of that. The guy responding is the person I was talking to when I was calling asking why no one was there. If they were indeed supposed to be closed that day why would he have told me on the phone on Monday morning that his worker was out for a family emergency? Seems like he would have just said, "sorry we are closed today." On top of that, why would he have said that he will be sure that they are back Tuesday morning (which they weren't)? I guess they care about their business enough to at least address the complaint. But it just looks sad when they do it by implying that the customer is an idiot and is wrong. And by just straight up lying about what their hours were. Weird look. Probably best to know this pattern of behavior prior to trusting them with your car. Original review: I wanted to like this place. First time I went I had no problems and was in and out very quickly. Second time I went I brought two cars and there was no one there (about 11am on a Monday). I called them and was told that the worker had to call in for a family emergency, which I understand completely. I was told to come back the next day. I had bought two groupons to have this stuff done, so since I had already paid I agreed to come back. Came back the next day and again, there was no one there (11am on a Tuesday). Called the number, no answer. Texted the number, no answer. Giant waste of time. Ended up having to get a refund on my Groupons. This is a nice idea for a oil change service, but it is obviously severely poorly executed. I hope a competitor who actually wants business comes through and does it correctly.

OK once you are able to locate them (in lower level of parking garage), during the correct hours,…read morethey are GREAT! I could not reach them by phone and they opened about 45 minutes late. But John was super nice, efficient and apologetic for the late delay. Truthfully I only waited about 5 minutes and he imediately answered the phone. Used a Groupon for a full synthetic oil change ($51, regularly $79.95). It's a great concept to have the oil change available while shopping at Citrus Park Mall. (There is also an adjoining kiosk that provides car detailing). Will definitely use their services again, now that I know where they are and to schedule an appointment first.

It was very quick for an oil change. I love how I can stay in my car. It wasn't exactly 10 mins but…read moreit was more like close to 20 mins, still much faster than a dealership. Since my suv took more than the 5 quarts, I got an upcharge which wasn't disclosed to me until I had to pay. I used a coupon online and saved $25 but it was still expensive. Overall, I was just glad this was quick.

Formal Complaint Regarding Incomplete Service at Take 5 Oil Change Location…read more Dear Take 5 Oil Change Management, I am writing to formally express my disappointment regarding the service I received at your 8740 W Waters Ave, Tampa, Fl location. I have always appreciated the thorough and attentive service at Take 5 Oil Change, which is why this recent experience was so surprising and disappointing. During my visit, several standard procedures were not performed. My fluids and tires were not checked, and my windshield was not cleaned--services I have come to expect as part of your regular oil change process. When I noticed that my windshield washer fluid had not been checked, I had to specifically request it, at which point the technician added it. I left the location in disbelief, as this is not the level of service I am accustomed to at Take 5. Unfortunately, due to this experience, I do not plan to return to this location. I hope you will address this matter with the staff involved to ensure that future customers receive the high standard of service that Take 5 is known for. Thank you for your attention to this matter.

Amazing experience. The team was great, the service was great and everyone there was very, very…read morefriendly!

Made an appointment for 8 AM today , I walked in just for the unhappy Mean muggin dude with the…read moregold chain to tell me my car won't get service hours later. Not trying to be apologetic or trying to reason with me. Just Poor attitude with zero customer service skills.

Firestone did a free brake check after my dealership said I needed new front brakes immediately and…read moresoon would need new rear. Firestone said I don't need new brakes at all on the front and the back ones were even a bit more worn and would need to be replaced before the front. Not only that, she SHOWED me the brakes herself and I saw with my own eyes the depth on the front and rear and she was absolutely correct. This taught me to ALWAYS get a second opinion, that this shop is HONEST and not just out there for the all-mighty dollar. I will be a return customer!

I'm always worried about getting anything serviced on my car as a woman in fear I'll get taken…read moreadvantage of with pricing or add-ons that I don't need, but my car was in and out within 3 hours and there was no hassle, which was surprising considering there were 4 people in front of me and I was a walk-in. Very friendly and respectful too

Seeing mixed reviews but all I can do is share our positive experience. We got a flat tire on our…read morepickup because of a huge screw puncture, and limped in. Nicole took charge immediatekt; she said she would fix the tire if possible, and if not call us with a price for a new tire. When she did call, she said the tire was fixable and they were doing it right then. We assumed we were going to get hit with a new tire, but she told us the tire had very little wear on it, and since it was repairable that was the better option. They also topped off our washer fluid. The price was very reasonable, the service impeccable and fast. We will definitely keep them in mind for other things for their honesty and fast work.

Luis me atendió muy bien, me explicó como funciona el servicio, las instalaciones están limpias y…read morees como cuando estas esperando. todo muy bien super recomendado

I had a nail in my tire and brought my car to Tire Kingdom. Unfortunately, it couldn't be patched,…read morebut Alex truly did his best to try to repair it. He was very honest about my options, gave me a clear quote, and was professional throughout the entire process. I really appreciated his transparency and customer service. Great experience overall. Thank you, Alex.

I needed to get my tire changed and showed up to the tire kingdom at 2:10 today. They said they…read morewere busy which was understandable. However they did not even move my car from where I had parked it until I had already been there for a little over an hour. Once they finally put it into the garage the man that drove it in sat it the car for about 5 minutes until exiting lifting the car up and taking the spare tire off all in 3 minutes. It was amazing. Sadly, he did not keep up the pace for long. The tire sat on the floor for 30 more minutes until I asked the large bearded front desk man who said "I think they're working on it man" guess what! He goes and asks and comes back and tells me he forgot to tell them to do it. Then it takes a little longer and a tattooed man with black hair comes out and asks If im ready and he thought I was a different car at first and then pulls up my car and goes "oh your the impatient one I heard" and then I payed at 3:53 and left. So an hour and forty three minutes total and about 5-10 minutes of actual work done on my car. I will say atleast the tire is working well now. There were also workers just not doing anything during this time. See images

I called this store on gunn hwy and just wanted them to install a new battery and they said they do…read moreinstall them c'mon in. I got there and they told me they don't do walk ins after3 it was close to 4 when I called drove almost 10 miles in the Friday rush hour. I put up a fit and they agreed to install it in 2 hours. THEN they told me the other Walmart that I bought my battery sold me the wrong one and refused to take it like they always do. long story short stay AWAY from this Walmart please their manager was conveniently at lunch. His name is Austin Walmarts are not known for hiring the brightest bulbs in the room but this one hit an all time low . STAY AWAY!!!!!!

I would give you a zero if I could. I had a flat tire. I was told the wait time was 3 hours. I was…read moredown to the rim so I pulled in here where it was my only choice. I was told the wait was 3 hours at 12:45 pm. My car was done at 5:15 pm. Learn to tell time because if I knew it would be 5 hours, I would have had the AAA guy tow me to Tire Kingdom. I had no donut tire and I will find out why Tire Kingdom kept it the last time I needed a tire plugged. But the fact that they can't tell time is a turn off. I was not the only one pissed off due to the lies about the wait time. I will never go back there again. I'm so pissed that I saw an item I needed but I refuse to buy anything from Walmart again. It will be Target from here on out. Go to Tire Kingdom but check for your donut if you arrive there with it on your car.

I can no longer recommend this place. They stole my iPhone jack adapter out of my work truck…read more They were the last people to touch my SUV before I left the next morning at 4am to a long road trip to Atlanta. I only noticed it when I was on the road the next day and was stuck having to listen to radio as my truck is older and doesn't have a Bluetooth connection. I waited to speak to a manager and the manager adamantly stated that no one that works there has an iPhone so no one would steal it. I kept explaining that if it got vacuumed that they should have told me as it's not that expensive to buy a new one. I doubt they vacuumed it because it's not easy to remove from the ac line. This man hung up on me when I said I am more upset that my item was either stolen or vacuumed without anyone telling me as the item only costs $9 and I could have replaced it before my trip. HE HUNG UP ON A PAYING RECURRING CUSTOMER. #1. It's ridiculous for him to state that no one the works there has an iPhone. How does he know what type of phone everyone has? #2. If a customer is stating that the item is missing after leaving then work with the customer. #3. Extremely unprofessional to hang up on a customer with a complaint about service. They just lost a good customer over a $9 iPhone jack adapter.

Good oil and nice hand finished wash job. I miss their wine department. Very friendly check out…read more I recommend them

they are very quick! I was getting my oil changed with my 7 week baby in the car and he was getting…read morefussy, they did my oil change so fast so I could get my baby home.

From the moment I pulled up to take 5 oil, Martin and Chris were fast to show up and help and even…read moregave me a complimentary water even though I didn't have to wait at all , I was nervous about coming here because of the reviews but this ship has turned around and has great managers to run this spot , I highly recommend and will be returning again.

Most honest shop I've EVER been to. Dave was able to diagnose my car over the phone and was…read morecorrect in his assessment. When i brought my car in he asked for a print out of my service history. In looking through it he discovered the part that needed repairing had been previously repaired under a recall in 2009. He called Audi of America to see if it was still covered, which it was and told me to go to the dealership to have it fixed for free. Now THAT is honest, customer service. He did fix other issues with my car and i've been extremely happy with the outcome. I have had horrid experiences at Reeves Audi Service and Autohaus, so I was so thrilled to find such an honest, reasonably priced German shop. All of my co-workers are now changing to Autobahn because of hearing how fantastic they are.

I've used this place for several maintenance and repairs, usually for my Mini, but when looking for…read morea place to get our Honda repaired, found another review about Honda maintenance, so decided to give them a shot on this, as well. Our Honda had a strange noise that we got all kinds of differing opinions on. But at Autobahn they quickly identified the actual cause, then had to look around to find parts (10 year old car) and got it taken care of in an acceptable amount of time. They even called me on the day after Thanksgiving, when they're normally closed, because the owner remembered I needed the car back by Saturday. Repairs are good, cost is reasonable (always cheapest to get it done right, once) and service is excellent. A seemingly rare place where you can trust that what the mechanic says. They advertise mainly service on German makes, but also handle Mini Cooper and apparently Honda.