I have been servicing my vehicles at this location for the past year and, up until February 2, 2026, I was satisfied with the work being done. Unfortunately, on that date, Take 5 made a serious mistake during my oil change--approximately 5 quarts of oil erupted out of the reservoir like a volcano. Despite this, the staff did not take the necessary steps to properly address the issue before sending me on my way. The next morning, I noticed fluid on the ground beneath my vehicle. I immediately called the store, but no one answered. I drove there in person and was told that no manager was available, and the staff made it clear they did not want to be involved. I was instructed to return at a later date. I then contacted their corporate office, which provided minimal assistance, though they did notify the local District Sales Manager (DSM). He called me the day after my visit. When we met, he apologized, inspected the vehicle, and found excessive oil throughout the engine bay and chassis. He cleaned both areas and assured me the vehicle should be fine. The following day, the leaking continued. I reached out to the DSM again, and he informed me he would file a claim with their insurance company on my behalf. Now, a month and a half later, neither the insurance company nor Take 5 has taken responsibility or provided any resolution. My vehicle has been sitting at the mechanic's shop and will not be released until their bill is paid. I have escalated this issue to Take 5's executive team and filed complaints with the BBB in hopes of finally resolving this fiasco. My recommendation to future customers: avoid taking your vehicle to any of there locations. Yes, the oil changes may be quick, but the risk of damage--and the lack of accountability if something goes wrong--is simply not worth it. Additionally, their staff is not ASE certified. For the small amount you might save, you're likely better off going to your dealership. read more

8/16:25 ~7:30 pm. First time customer and will definitely be back and will recommend due to the professional, trustworthy/reliable, and personable techs as well as accurate work on vehicle. Gabe and Skyler serviced my vehicle. They both were professional and personable as well as gave my dog some attention. I wanted an oil change, new air filter, wipers along with coolant check. Gabe agreed with everything except air filter and showed me it was still in good condition in which after I looked, I agreed. Gabe also showed the coolant was just showing signs of weakening but also would last a bit longer also. That built a level of trust to start with. If we just had more techs like this. I have over 328k on my Explorer and turning over responsibility for servicing to others, it's nice to find a team I can trust. That makes this a great value! The service was accurate and after I got home I saw no issues but one, wrong email that I will correct tomorrow. I also like the warranties for any issues. Thanks team Gabe and Skyler...Hope to see you guys again! read more

Horrible place not fast at all waiting behind 2 cars than they tell me they mess up someone's transmission I have to let another go ahead poor business model I left no care in the world bad don't go read more

Had an oil change performed, and when I got home oil was leaking from my truck and had leaked onto my driveway. I went back to the store and they "double checked everything". Turns out one of the people doing oil changes decided to pour oil all down my engine bay and not clean it up. I wouldn't come here to pay more money for an oil change than other places, it'll result in a bigger headache. read more

Extremely disappointed. They refused to provide a reminder sticker claiming it's "new policy." How can an oil change shop not tell you when to come back for service? I'm not going to mess up my car not knowing when it's due for an oil change based on the oil they used. On top of that, they completely butchered my customer profile--the receipt had a different last name and an out-of-state address. After years of coming here, I'm done. Avoid this place if you want accurate records and basic service. read more

surprised by all the negative reviews. never had an issue with these guys. respectful, no appt neededX efficient, always suggest finding a coupon, don't pressure other things needing to be done. oil change is quick and easy. highly recommend. read more

Watch out for these guys, typical bait and switch\nAnd they said they topped off the fluids I specifically asked, but they didn't\nKnow this for a fact read more

Great service, I appreciated the welcome bottle of water, professional service, patient handling of my questions and concerns. First time ever at a Take 5 outlet, but it won't be my last. These guys want to help and do a great job. Will definitely be back. read more

Quick service even though it was busy due to it being a holiday. Vincent was my tech and Tony in the pit underneath the car. Was given a cold bottle of water and sat in car while the oil change was completed. I chose Mobil 1 as is my preference. No up-sells as I was told filters looked good - and away I went in about 15 minutes. Great value considering you drive in and drive out with no fuss. read more

Great service got in and out. Oil change air filter and did a flush. Good price reasonable.

$95 was the most I've ever paid for a synthetic oil change. I was trying to do this before having to go to work. Then the guy continued to rub his dirty fingers on my clean air filter trying to hard sale me when I kept telling him no. I'll never be going back for an over priced oil change with pushy oil changing salesman. I had to tell them I'm running late to work bc they wouldn't stop trying to sell me. It's annoying and wasting time read more

DJ & his co worker did a quick clean job! Great customer service, dj greated us with ice cold water bottles. Would definitely come back. read more

If I could give more than five stars I would. I had the best oil change experience with Brian. I read the other reviews and was surprised to see the upsell which is a complete opposite of my experience today. I went to go get an oil change, but he was upfront and said that I did not need one. Instead, I got my top off with zero charge and a couple of cold water to go. Will definitely come back when it's time. read more

I arrived a few moments before they opened, and Brian still took me early. The service was great and oil change was finished in 15 minutes, including topping off fluids and tire pressure. You pay a bit more here versus going to a dealership, but the convenience, location and service make it worth paying a little more! I highly recommend Take 5 here at WGV! read more

The oil change was decent and my car ran good the only issue is one of the employees by The name gage I think it was , while changing my oil, was under my car hitting a meth pipe read more

Fast and quite speedy if you consider waiting fourth minutes before you're even brought in for them to start working...

Came in for an oil change and I know what my car needs. The seemed to be manager kept on pushing for the more expensive full synthetic oil but i refused. He called me and my mother idiots. When I tried to pay they wouldn't accept my cash because there "wasn't enough change in the till." Will never come back here and please watch out for the upselling their people do. read more

Great service, Josh and Chris treated me very well and Josh was very knowledgeable and helpful. Didnt try to upsell me.

I was excited that this just opened near my home in St Augustine but we wont be back. The guy tried to hide that they offered an economy oil change. He tried to scare me and said that my engine will burn out I Haven't lost an engine yet. They pushed and pushed for me to get the synthetic oil, which my car does not need and has never had. He was so mad that I didn't get it and refused to accept the coupon they sent. I wanted to leave but they already drained my oil. I'll continue visiting his competitors that gladly take and appreciate the $60 without BSing me. read more

Oil change was done and the next day I had oil all over my paver driveway and the skid pan was not secure . Nice guys but are clueless on how to perform an oli change. read more