I brought my 2019 Honda Pilot in because there was a clicking noise coming from my front axle when…read moreturning hard right. They were friendly, and professional. The repair was completed quickly and they were very honest about the outcome and if further repairs would be needed. I did experience one issue. After picking up the vehicle, I discovered the driver's side wiper blade had been badly bent while in their care. I called my service advisor and told him about the issue, and he immediately denied responsibility. I've attached a screenshot of the wiper blades from their walk around video at drop off, and a photo of the damaged wiper blade after I picked the vehicle up. Anyway, I stopped at Auto Zone and replaced my front blades for $30 on my way home, so it wasn't a big deal. It just should not have been returned to me damaged.

There is no other place I'd rather go. These guys are genuine, honest and completely competent. ​read more

Came to find help for my tire issues. Zack was very helpful and amazing. He helped me get on the…read moreroad.

To some people a "big o" is very satisfying! Well, the Big O Tires on Rio Rancho Blvd. in…read moreAlbuquerque truly satisfies anyone with car problems! General Manager Freddie and his Team truly care about taking care of their customers and their cars! We had some air loss in our tires (admittedly while towing a U-Haul Trailer) and our Oil Light went off so we stopped at Big O to check out the tires (not a big deal and they refused to charge us for ensuring they were properly inflated). They told us they could fix the oil leak and damaged oil pressure sensor (okay, so we did happen to run over an armadillo in Amarillo; or truthfully, that armadillo ran/jumped into our oncoming car!). Still, the damage was much more significant than just breaking the plastic air spoiler on the front bumper! We did not want to spend a lot of time or money on our journey from NYC to LA but we could not drive safely from Albuquerque to LA without getting the car fixed first. Freddie and his Team took great care of us, gave us very fair pricing (BTW, Veterans and First Responders get an additional ten (10%) percent discount here!), and totally fixed us up, including changing the sensor, all of the filters, the oil, and everything necessary to get us back on the road safely! I hope never again to break down in Albuquerque but if you ever do, go to the Big O Tires on Rio Rancho Blvd and tell Freddie that I sent you!

This is a great Jiffy Lube location. The team is helpful and not pushy, they work fast, and their…read moresnacks are always filled. I really like this Jiffy Lube - and they have good deals regularly on basic services often.

went in for an oil change, expected the service was done properly but after driving my vehicle to…read moreand from Santa Fe I got an oil level low service light. I was forced to stop and buy oil for my vehicle on my way back to Albuquerque from Santa Fe. As I'm opening my hood I realize a hood strut is no longer attached to my car and my hood will not stay open without someone holding it. this was not a problem before going to Jiffy Lube. I contacted the manager and explained what had happened. He seemed extremely apologetic and understanding over the phone and offered to resolve the issue in person by bringing over my vehicle to check the oil levels, replace the strut and give me a refund for the improper oil change that was done. I agreed and the following day I drove 20mi and 27min away from my home to get this matter resolved. the manager was not at the shop as he stated he would be so I was forced to speak with another employee about the problems. although another employee overheard the manager stating he would do everything to fix it, the employee I was speaking to explains that he cannot refund me or fix the hood strut. they stated due to camera footage they have "evidence" that the oil change was done properly and nobody damaged the hood strut. This is frustrating after being told the matter would be resolved over the phone and driving back to the location for absolutely no reason. After putting the right amount of oil MYSELF the light for low oil has not come on and I've had no issues with my oil levels. I believe I am still owed a refund and fixed hood strut but I refuse to argue with incompetent employees who accuse me of lying and my car having "malfunctions" that never existed before bringing it to their business.

Valvoline is my preferred place to get my oil changed as it's quick, you stay in the car, and they…read morearen't pushy about add on services. I also find it helpful they usually have a Groupon available to save some money. First time at the Golf Course location and it was on a Sunday. This location was chosen because that's the side of town we were coming to that day. They had a bit of a line and I kinda felt like they were in a hurry to get everyone done quickly, which is good in a way so we were able to get on with our day right away but it left me hoping nothing was overlooked. I wasn't offered anything extra and I don't think my air filter was removed or checked. I always change it myself anyway.

I used to come here all the time for my oil changes and I've always had a great experience but this…read moretime it was terrible! John was so rude and on top of the terrible service he was smoking a vape right in front of everyone! Walking from bay to bay blowing smoke out of his mouth! The only girl working was eating CHIPS while adding washier fluid-absolutely DISGUSTING! The manager needs to file disciplinary action towards them! He wouldn't use my discount code because I presented it "too late in the transaction"... wow. It was pretty pricey for the terrible experience I received!

Dez was great!! Got my LOF done in like 20 minutes, offered a tire rotation, topped off my anti…read morefreeze, changed my interior cabin filter. I will be back to change my brake oil in 10k. Great job guys, saved me a ton of $$ from going to the dealer.

I went in to get an Emisions test. Despite other vehicles in the bay ahead of me, my vehicle was…read moretaken in, and serbiced in 15 minutes! The staff were incredibly friendly and seemed to care; and the price was a lot cheaper than I anticipated! I will definitely come back!

Made an appointment just for tire rotation and 4 hours later they were finally done. It took them 3…read morehours just to start

After wrecking and repairs I was told to take it for an alignment. I immediately called Firestone…read moreas we purchased the lifetime alignment. Was told to bring it in at 7 am the following day. I took it in, they told me it would take a couple of hours. I sat and read the newspaper, in no time at all it was completed. It's running like a champ. Their business is clean and well organized. The staff is helpful and courteous. Grateful that they are convenient. They offer so many services. Thank you Firestone staff!

Took my Mazda to Browns Automotive in Rio Rancho for a checkup. The team was super thorough, very…read morereasonable pricing, and they even included detailed explanations and photos. Honest, professional, and trustworthy. Best shop I've been to. Highly recommend!

Ed did an excellent job on my son's Honda civic. I received a detailed report on the issues…read morecomplete with pictures and recommendations. I highly recommend this location.

Awesome drive up, stay in car oil change. Over the top service, knowledge, and courtesy! I'm blown…read moreaway that I didn't go here many years ago. These guys are great! Felt like I was in a race car stopping for a pit stop!

Was in Albuquerque when the car said it needed an oil change. Pretty adamant it was. So we searched…read moreYelp for the nearest Valvoline. We go to Valvoline at home. Quick and efficient even without an appointment. Never even got out of my car. Just needed the oil change but they offer other fluid changes, windshield wiper replacement and air filter change. The synthetic oil is more expensive than standard oil but apparently it is recommended for newer cars and does last longer. A quick stop on vacation that didn't disrupt our plans. Good job!