Take 5 Oil Change #771 - Extremely Disappointing Experience…read more On 3/7/24, I visited Take 5 Oil Change #771 at 100 Nannie Ln, Palestine, TX for a routine oil change. While there, the team suggested a radiator flush at half off their normal price. Trusting their recommendation, I agreed. Unfortunately, that decision ended up costing me much more. After the radiator flush, my truck's coolant sensor was damaged due to improper draining and underfilling of the coolant. This led to an air pocket in the system, which caused my truck to overheat and left me stranded. I had to have it towed to the GMC dealership for repairs. Despite a full diagnostic report clearly stating the overheating was a direct result of Take 5's service, I spent over a month going back and forth with the local facility, corporate customer service in North Carolina, and their claims handler, Fleet Services. In the end, they denied any responsibility. While the staff at the Palestine location have always been friendly--and I've gone there for years for oil changes--it's clear now that they are woefully undertrained when it comes to anything beyond basic service. Even worse, the company as a whole refuses to stand behind their work or take accountability when mistakes are made. Based on this experience, I wouldn't recommend Take 5 Oil Change to anyone--no matter how convenient they may seem. A friendly smile doesn't make up for poor workmanship and a complete lack of responsibility.

every since i moved to palestine a couple of years ago i have used take 5 in palestine tx next to…read morestarbucks..i have 4 vehichles so i go there quiet often..never a problem until last week..pulled up to an empty bay..there was 1 car in the other bay an that was it..seen several employees standing around..one employee came out and told me to move out of the empty lane and pull in behind the car that was there already inside..wasnt quiet sure they didnt motion me to come into the empty bay ...i moved my car overin behind the other car an began to sit there..after awhile i got tired of waiting and backed out..the employees seen me backing out and got excited that i was leaving..it only takes 1 time to leave a bad taste in your mouth..

Great staff. Pricing was excellent. I had a great experience with tire, wheel and suspension work.read more

Palestine Tire Center saved our bacon! We had a blow out three hours from home. Called and they…read morehad a tire in stock and ready to install as soon as we arrived. Very helpful staff from beginning to end. Even gave us some local restaurant and coffee suggestions. Very grateful!

A very welcomed change to the dealerships in this area. The facility is clean and they seem to be…read moreputting together a great team. The facilities are up to date and I'm very impressed with their inventory selection. I came here to get my Avalon serviced and they were very helpful and the prices for service are very fair, it was $24.95 for my 3 month oil change (using their online coupon). My car was in and out in about a half hour and there was a very nice waiting area, where I was able to charge my phone, get a free snack, and just relax. I have owned my own store and have been involved in the auto industry for over 15 years and I can say that I have great confidence in this dealership's future and would highly recommend it to anyone looking for a car.

Horrible dealership took advantage of my boyfriend with a ford used car!…read moreDon't buy used cars from Toyota

Lousy experience. Lousy customer service. I've never seen a more mismanaged service department…read more Slowest employee I've ever seen. The first time in 25 years I have gotten tires at Walmart and it will surely be the last. 2 1/2 hours to mount 1 set of tires by an employee who doesn't care about his job performance. one star is too high.

I had to go back 3 times for the same issue…read more Going forward I will go to a tire shop like discount for serving my vehicle. I just found out they are an installer for Tire Rack, that is a plus. Good prices and knowledgeable staff.

They did a great job I had a screw in my tire and they got me in and out within 10 minsread more

they lied about what was wrong with my vehicle and what repairs they performed…read more they charged a lot of money and wasted a lot of time.

Had trip planned on Saturday, a young man came from Trejos Tires to fix flat in my garage, it was…read moresos. He did a high quality job at a discount price. I am so grateful for this company.

These folks were at our location in 15 minutes from our call. We had a flat on our RV and they…read moretook it off. Put on the spare and ushered us to their business location where they quickly repaired our tire that had a messed up valve stem. I'd highly recommend Trejos . Very professional and courteous employees. Excellent!

Very efficient, polite. Gave me the price of everything to agree to. Said air filter could wait…read moreuntil around December (the 3000 mile mark) Free to get a fluid check & fill. Changed my windshield wipers, very pleased with their performance.

From the owner: Take 5 offers quick, express drive-thru oil changes in Palestine. We are also happy to replace your…read morewindshield wipers or air filter while you stay in your car. Call or visit us today for an oil change (your choice of synthetic oil or other options), air filter or wiper blade replacement, and excellent customer service. Don't forget to grab a coupon from our website.

Honest people. Great customer service, quality work, and quick turn around time. If they can't get…read moreto you they will communicate details. As a single woman I never leave feeling like I got cheated or taken advantage of. They have been servicing my family for years whether they know it or not. Thanks for your great service to our community JR!! To God Be All The Glory!!

JR Muffler and Brake took wonderful care of us during a vehicle inspection with a car we recently…read morepurchased. Amazing service, friendly folks, and we were in and out quickly to all go about the rest of our days. Pricing is responsible and they are honest. I know, right?! If you need to stop for a tune up, look no further.

Being taken advantage of doesn't happen often for me. But this last mechanic SHOW did. I paid 150…read morebucks to take my daughters car to fix her windows. This place couldn't help but charged me the 150 bucks for labor stating they had to rip open the side panels. So I borrow a friends hubby to help and apparently they pulled the track out of one side and zip tied the other... then charged me. So I paid 150 bucks for them to gut my car and not fix anything. Stay away from this.

I was in town because my mother was in the hospital. My check engine light came on. After asking…read morearound, Carroll's was recommended by more than one person. I am so glad I took my car to them. Ashley was amazing, she kept me informed every step of the way on my car. Everyone needs to have an Ashley working for them!!

About a year ago was there, just getting around to write review. After another company changed my…read morebattery in my car, the radio would not work and they were trying to tell me to buy a new radio part, etc.. My dealership wanted to charge me $190 to diagnose the issue. I went to Bratz Tire on my uncle's recommendation. They were super nice and honest. They had my radio working within 10 minutes; had the tool to reset code. No diagnostic fee or anything. Super nice and helpful people. I would trust them to be fair and honest. My uncles has used them for years. Thank you, again, for being so helpful and kind!

Bratz Tire Pros are the ones you want to see In Palestine…read more Joe and Kenneth will treat you fairly and get you back on the road in a timely manner. You will be greeted with a smile and you can trust what they say to be truthful!! I've used Bratz Tire Pros for years and will continue. They do more than just tires Go see Joe & Kenneth.