Great staff. Pricing was excellent. I had a great experience with tire, wheel and suspension work.read more

Palestine Tire Center saved our bacon! We had a blow out three hours from home. Called and they…read morehad a tire in stock and ready to install as soon as we arrived. Very helpful staff from beginning to end. Even gave us some local restaurant and coffee suggestions. Very grateful!

fast friendly service! we were traveling and had a blowout. they kindly saw us quickly to we could…read moremake our boat in Galveston. top ratings and thanks to Kim and the crew who took care of us so quickly!!

Fast, knowledgeable and kind staff. I appreciate their professionalism with customers as well as…read morewell as the interpersonal communication between staff. They work as a team.

They did a great job I had a screw in my tire and they got me in and out within 10 minsread more

they lied about what was wrong with my vehicle and what repairs they performed…read more they charged a lot of money and wasted a lot of time.

Hey, I just have to say, I brought a challenging problem to Chad with my nine bot Segway that had a…read moreflat tire that I couldn't repair myself. It's non-removable. It took him three times to get it done and it's working like a champ now! He told me it was a Learning experience for him and didn't charge me anything! You rarely see business owners these days able to care about anything but cash flow. But when you focus on your own knowledge base and your customer's happiness, you got it made. As the saying goes "he profits most who serves best" and certainly all our tire business will be with Owens for this reason!

Lousy experience. Lousy customer service. I've never seen a more mismanaged service department…read more Slowest employee I've ever seen. The first time in 25 years I have gotten tires at Walmart and it will surely be the last. 2 1/2 hours to mount 1 set of tires by an employee who doesn't care about his job performance. one star is too high.

I had to go back 3 times for the same issue…read more Going forward I will go to a tire shop like discount for serving my vehicle. I just found out they are an installer for Tire Rack, that is a plus. Good prices and knowledgeable staff.

About a year ago was there, just getting around to write review. After another company changed my…read morebattery in my car, the radio would not work and they were trying to tell me to buy a new radio part, etc.. My dealership wanted to charge me $190 to diagnose the issue. I went to Bratz Tire on my uncle's recommendation. They were super nice and honest. They had my radio working within 10 minutes; had the tool to reset code. No diagnostic fee or anything. Super nice and helpful people. I would trust them to be fair and honest. My uncles has used them for years. Thank you, again, for being so helpful and kind!

Bratz Tire Pros are the ones you want to see In Palestine…read more Joe and Kenneth will treat you fairly and get you back on the road in a timely manner. You will be greeted with a smile and you can trust what they say to be truthful!! I've used Bratz Tire Pros for years and will continue. They do more than just tires Go see Joe & Kenneth.

I had to transport my vehicle to a specialist in California from Texas…read more This master mechanic supplied evidence of their negligent work and my receipts attest to what I paid to repair their damage. Their Insurance company has until the 11th of October to refund my costs as the insurance appraiser ruled for me based on the aggregious threat to my life safety based on the negligent work performed here. As of this writing I know that what I first believed was negligence was actually malice . They did not perform work that they said that they would. The work they did do .. Place rotors on backwards etc. The misdiagnosis that I originally thought was to make money off of a higher priced service Manifold which I did not need and Water Pump that I did need actually need and ignoring things that could have killed me on the road I NOW know were done purposefully and that there are several others in Palestine whose vehicle has been damaged by Matterns Tire and Auto. They have until the 11th of October to pay the insurance claim for what I spent there. If they do not contact me by the 11th this yelp review will serve as my attempt to make sure that they don't do this to anyone else. If you have been damaged by Matterns Tire in Palestine Texas please write me at POB 126 Tennessee Colony Texas 75861

This is a local tire company in Palestine, Texas. We were on the last day of a 4 week road trip…read morewhen I began experiencing trouble. This was the 2nd stop to attend to tires in 20 miles. We were so lucky the trouble occured during work hours and in a town. Mattern's Tire Co was our second stop having replaced another tire just 20 miles up the road in Henderson. We thought it was the same trouble (failiure of the wall of tire due to poorly done alignment). So, we went to this store with the recommendation of some locals at a C-sore. Here they were ready to help us! They had the right sized tire in stock and proceeded to do the change. Whle changing it they discovered it was not the tire but the tire stem. They brought the problem tire out to us and explained what was going on. Not having a stem with sensor in stock they replaced the stem with the standard kind and put out tire back on. They did not charge us for this service! We did leave a nice tip for the store to share but the fellow taking it said, no thanks and that he would give it to the employee who actually did the work. I really appreciate a business that figures out what the problem and finds a solution rather than one that tries to sell you all the add ons. The store was very clean. It was big. And it was set up well for waiting. There was a pool table, a few tables (like patio tables) with chairs with a variety of magazines placed about. And there was a complete set of dominoes. The wait was not long. Everyone was very pleasant and friendly too.

Being taken advantage of doesn't happen often for me. But this last mechanic SHOW did. I paid 150…read morebucks to take my daughters car to fix her windows. This place couldn't help but charged me the 150 bucks for labor stating they had to rip open the side panels. So I borrow a friends hubby to help and apparently they pulled the track out of one side and zip tied the other... then charged me. So I paid 150 bucks for them to gut my car and not fix anything. Stay away from this.

i hit a deer in my pick and took it to this place to repair it . since it was an older pickup they…read moremade me order a lot of the parts that they needed. they had my pickup for 6 months and $10,000. later , i get it back and headlights dont work and are hooked up backward , horn didnt work , drivers door keyhole has come apart and fallen into the door . this place is truly amateurish. i would have done better taking it to a high school mechanics shop ! stay away from these clowns !