I called them on a Friday afternoon because my car wouldnt start. I asked the driver to try and…read morejump it off to see if it was the battery.He couldn't even find the battery, told me it was something g else and all he could do was tow . The mechanic couldnt look at it until Monday so I had to get a rental for 3 days. Turned out it just needed a jump. Just pathletic.

Our tow truck driver did a good job. Management and dispatch did NOT do a good job. They misled us…read morein to believing that our tow would be completely covered by our Triple AAA membership. It was a mistake on their part and they would NOT take ANY financial responsibility for their mistake (other than "internally handling it") ...even though we gave them the opportunity to do so. I do not recommend using this company as they do not treat their customers with respect.

They did a great job I had a screw in my tire and they got me in and out within 10 minsread more

they lied about what was wrong with my vehicle and what repairs they performed…read more they charged a lot of money and wasted a lot of time.

Great hometown service with guys that get the customer the rite price and service.more than just a…read moretire center

Had a sudden flat tire while driving to Houston. Just so happen to be able to make it here. They…read moreimmediately assessed the situation and fixed my tire and less than thirty minutes. Was very fairly priced and extremely friendly! I wish they were closer and they would be my go to tire shop. Everyone spoke and the town "lugnut", lol. I believe that was the dogs name that was rolling around. I wish I knew the kids name that helped me but he was great, too. Great experience all the way around!!!

For almost two years I've been shopping for a new (to me) car. I knew what I wanted... the year,…read moremake, model, and options. The problem was there wasn't a ton of these cars around the US, and the ones I did find either weren't in great condition or had a high sticker price. When I came across a vehicle that fit my requirements at Lade Ford, I gave them a call. I ended up speaking to Dan Lade, the owner of the dealership, and he was super helpful getting me photos and details of the car. I saw great reviews from the dealership so I bought the car sight unseen. Hitched a ride from Austin to Frankston to pick it up and met the man in person. He was as nice as he was on the phone, and the car was in better condition than I could have imagined. I got a great deal and a month later I couldn't be happier with the car and how Dan handled everything. I've bought many cars for my business over the years and this was by far one of the best buying experiences I've ever had.

Went to laid Ford for a transmission flush in my truck. Seem like I spent the entire day there. So…read morethey're not very fast. Also requested they check the programming on the transmission. They told me that the transmission was fine and they had reset it. They also told me that there was no updates for the programming of the transmission. There is an update for the transmission and it is has not been updated and I need to get it updated but I am not going back there. Who knows how long that would take.

5-star service! We had an unexpected need for an auto mechanic shop and they stepped right up to…read morehelp, with refreshingly affordable pricing! Good people, can't thank them enough.

Sometime between 2017 to 2019, I had my car towed to this store and received help from Bobby…read moreBateman. He and his staff were so kind, friendly, helpful and comforting :). Even though my car engine broke and was beyond repair (it was over 10 years old), he allowed me to park my car in his lot for several days until the insurance could arrive to tow it away. I hope more people will come to their shop because they gave me hope when I had none :).

Chris, Bert, and Tony are some great guys! Their standards for excellent customer service are…read morehigher than most, and they never seem to disappoint. Be sure to make an appointment, as they're pretty busy; or call in and ask about same day availability.

I have been going to this shop for about a year now. The guys are friendly and always willing to…read moremake a deal. I have never left this shop unhappy. It's always with a wave and a "See ya next time."

Hey, I just have to say, I brought a challenging problem to Chad with my nine bot Segway that had a…read moreflat tire that I couldn't repair myself. It's non-removable. It took him three times to get it done and it's working like a champ now! He told me it was a Learning experience for him and didn't charge me anything! You rarely see business owners these days able to care about anything but cash flow. But when you focus on your own knowledge base and your customer's happiness, you got it made. As the saying goes "he profits most who serves best" and certainly all our tire business will be with Owens for this reason!