Take 5 Oil Change #771 - Extremely Disappointing Experience…read more On 3/7/24, I visited Take 5 Oil Change #771 at 100 Nannie Ln, Palestine, TX for a routine oil change. While there, the team suggested a radiator flush at half off their normal price. Trusting their recommendation, I agreed. Unfortunately, that decision ended up costing me much more. After the radiator flush, my truck's coolant sensor was damaged due to improper draining and underfilling of the coolant. This led to an air pocket in the system, which caused my truck to overheat and left me stranded. I had to have it towed to the GMC dealership for repairs. Despite a full diagnostic report clearly stating the overheating was a direct result of Take 5's service, I spent over a month going back and forth with the local facility, corporate customer service in North Carolina, and their claims handler, Fleet Services. In the end, they denied any responsibility. While the staff at the Palestine location have always been friendly--and I've gone there for years for oil changes--it's clear now that they are woefully undertrained when it comes to anything beyond basic service. Even worse, the company as a whole refuses to stand behind their work or take accountability when mistakes are made. Based on this experience, I wouldn't recommend Take 5 Oil Change to anyone--no matter how convenient they may seem. A friendly smile doesn't make up for poor workmanship and a complete lack of responsibility.

every since i moved to palestine a couple of years ago i have used take 5 in palestine tx next to…read morestarbucks..i have 4 vehichles so i go there quiet often..never a problem until last week..pulled up to an empty bay..there was 1 car in the other bay an that was it..seen several employees standing around..one employee came out and told me to move out of the empty lane and pull in behind the car that was there already inside..wasnt quiet sure they didnt motion me to come into the empty bay ...i moved my car overin behind the other car an began to sit there..after awhile i got tired of waiting and backed out..the employees seen me backing out and got excited that i was leaving..it only takes 1 time to leave a bad taste in your mouth..

A very welcomed change to the dealerships in this area. The facility is clean and they seem to be…read moreputting together a great team. The facilities are up to date and I'm very impressed with their inventory selection. I came here to get my Avalon serviced and they were very helpful and the prices for service are very fair, it was $24.95 for my 3 month oil change (using their online coupon). My car was in and out in about a half hour and there was a very nice waiting area, where I was able to charge my phone, get a free snack, and just relax. I have owned my own store and have been involved in the auto industry for over 15 years and I can say that I have great confidence in this dealership's future and would highly recommend it to anyone looking for a car.

Horrible dealership took advantage of my boyfriend with a ford used car!…read moreDon't buy used cars from Toyota

Had trip planned on Saturday, a young man came from Trejos Tires to fix flat in my garage, it was…read moresos. He did a high quality job at a discount price. I am so grateful for this company.

These folks were at our location in 15 minutes from our call. We had a flat on our RV and they…read moretook it off. Put on the spare and ushered us to their business location where they quickly repaired our tire that had a messed up valve stem. I'd highly recommend Trejos . Very professional and courteous employees. Excellent!

This is an update. I took my vehicle into a different oil change facility. They were able to pull…read moreup my last oil change via Car Fax. I'm not due for an oil change for another 4,500 miles. It does look like Take 5 did not reset my indicator Maintenance light. It was reset today for free. While this is good news, it took about 45 minutes out of my day to find this out. My life is extremely hectic so keeping up with when I need an oil change (right now) isn't on my radar. I've moved, had health issues, dealt with contractors and am putting a house on the market. I'm still not happy I couldn't get this information from Take 5.

From the owner: Take 5 is your go-to for fast and simple oil changes in Palestine - we get you back on the road…read morefast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car! Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think!

Lousy experience. Lousy customer service. I've never seen a more mismanaged service department…read more Slowest employee I've ever seen. The first time in 25 years I have gotten tires at Walmart and it will surely be the last. 2 1/2 hours to mount 1 set of tires by an employee who doesn't care about his job performance. one star is too high.

I had to go back 3 times for the same issue…read more Going forward I will go to a tire shop like discount for serving my vehicle. I just found out they are an installer for Tire Rack, that is a plus. Good prices and knowledgeable staff.

Being taken advantage of doesn't happen often for me. But this last mechanic SHOW did. I paid 150…read morebucks to take my daughters car to fix her windows. This place couldn't help but charged me the 150 bucks for labor stating they had to rip open the side panels. So I borrow a friends hubby to help and apparently they pulled the track out of one side and zip tied the other... then charged me. So I paid 150 bucks for them to gut my car and not fix anything. Stay away from this.

I was in town because my mother was in the hospital. My check engine light came on. After asking…read morearound, Carroll's was recommended by more than one person. I am so glad I took my car to them. Ashley was amazing, she kept me informed every step of the way on my car. Everyone needs to have an Ashley working for them!!