I always get my oil change done here and the staff is great. I currently have a slow leak in one of…read moremy tires and I have been back many many times in the past month and a half to get it aired up and the staff is always incredibly polite and professional. I always feel bad coming to get my tire aired up (it's every few days depending on the weather) but they always reassure me it's not a problem.

The oil change was quick and efficient! They did exactly what I asked and not anything more! Good…read morevalue for the service and fast so I didn't have to do it at home!

If I could give them 10 stars I would!! I have been searching for an honest shop for my daughter to…read moreget an oil change while she is there for school. If you read other shop reviews, they are horrible, telling kids they need full synthetic when they request semi & trying to force other items that were not needed. My daughter got there at 4 & they had her out of there 15 minutes. They also had good pricing and really nice people!! Thank you Michelle for taking care of my girl and being so kind.

I came to them with a mystery issue with my car and they were able to diagnose and repair it, free…read moreof charge. Very friendly people!

I am writing this about 4 yrs late but here's my 2 cents. I had some van repairs done at National I…read morehave always regretted it. There was more wrong with my van after they worked on it than before I left it there. These guys are either seriously stupid or the biggest crooks in town. Please take your vehicles elsewhere for servicing.

Id like to share my terrible experience with National Automotive Service Center in nacogdoches on…read moreUniversity Drive. I urge others to be cautious and consider these actions before entrusting them with your property. Approximately two months ago, I entrusted my vehicle to the National Automotive Service Center for repairs for a sound coming from engine. I was quoted $2,743 and then gave the okay to go ahead with repairs. They were the only ones I called with availability. On 6/25/24, I observed my vehicle parked at Fuzzy's Taco Shop on North Street. I saw the mechanic I previously seen at the service center sitting at the bar, where he was drinking. Upon inspecting my vehicle I discovered vapes and opened vape packages that were not there previously and keys left inside. I confronted the mechanic, instructing him to return my vehicle to the shop, because I didn't authorize the shop to use my vehicle for these purposes. Video evidence of him stating he knew what he was doing and it was illegal. I then reported the incident to higher management (Justin) who initially claimed that the vehicle was being test-driven. I explained that this was not the case, as the vehicle was at the bar with the mechanic. Which by his facial expression, didn't seem like the first time he'd known of this. But first time he got caught by customer. The manager then admitted that he had permitted the mechanic to take my vehicle to his home for lunch. Video evidence of that. The manager advised me to return later to speak with the owner. Both the owner and manager repeatedly (on video) justified their actions by stating that it was common practice for employees to use customers vehicles to run personal errands and obtain lunch. They additionally cracked the coolant case in my vehicle and engine light is on - that was not broken or on beforehand. I did instruct them to not touch my vehicle anymore. I did not trust them and was going to speak with lawyer. (So my vehicle Is no longer under warranty with me doing so). National Automotive also added an additional $300 + fee for machine shop which I was not aware of. Stated they fired employee responsible for incident. At first they did not offer any compensation for my bill for their employees misconduct. Then today (6/28/24) upon speaking with Erin Bailey (Owner) she offered a $100 sfa student discount off my bill and that to them was a satisfactory resolution ... because if I didn't pay the $2,961 after 30 days they'd began process of owning my vehicle. I have been taken advantage of for their negligence and unprofessional behavior. All I have received was attitude from Manager and Owner while handling this. Owner stated she is more concerned with paying her employees then honorably making this right. An employee at Fuzzy's Taco Shop confirmed that the mechanic, Rick Goehry, has been seen on multiple occasions using customers vehicles to visit the bar while on duty. I paid $2,961 to National Automotive for their employee to be intoxicated while joy riding in my property (no telling how many times) while "out for a test drive." But apparently is justifiable because my car no longer makes a noise. Such poor handling from this shop and I urge everyone to not do business here.

I highly recommend J&W Automotive! I took my Jeep to them after receiving a much higher quote…read moresomewhere else, and I'm so glad I did. They were extremely helpful, informative, and took the time to explain what was going on with my vehicle. They fixed the issues I was having and did it at a very reasonable price--the best price compared to what I had previously been quoted. I was so pleased with the service that I went back to ask about another one of my vehicles. Even though he is getting ready to go on vacation, he is fitting me into his schedule beforehand, which I truly appreciate. It's hard to find an automotive shop that makes you feel like they're genuinely trying to help you instead of just trying to make money off you. Great customer service, fair pricing, knowledgeable, and very accommodating. I will definitely be returning to J&W Automotive for my future vehicle needs. Highly recommend them!

We have several cars that are 12+ years old, and J&W have done a great job keeping them running and…read moreon the road. John and his wife are quick to call with quotes, and when they finish working on our vehicles they are typically at or below the quoted price. We dropped off our 2008 Hyundai expecting to play at least $1000 for a major repair, only to find out that a sensor and some elbow grease fixed everything for less than $200. They have always treated us fairly, and J&W will be our go-to mechanic as long as they're in business.

The guys at Boatman have bailed us out of a jam with our tires several times, and are always easy…read moreto deal with. They stay very busy due to their quality work, so plan on dropping your car off if possible. They communicate well regarding repairs, and have even passed up higher dollar services when they weren't required. Not many places have the integrity to turn down extra money when the service isn't truly needed, but I trust the guys at Boatman.

Wal-Mart told me I had a Strut leaking. I called Boatman, asked how much would it cost to replace…read morethe (2) two front struts? They said, bring it in so we can check. After driving our car, the guy came in and said, it sounds like a Honda issue. That when applying the brakes, it makes a weird sound. I told Ben that a couple bolts from the Caliper bracket had fell out. So we dropped off the car this morning and I called about 1:00 pm. They said the car was ready, we paid CASH $4,000. HOWEVER. OUR CAR IS STILL MAKING THAT WEIRD NOISE WHEN BRAKING. They had the front end apart to R&R the Struts. I guess they figured that the Brake issues wasn't worth worrying about. Just got off the phone with Lee. He seemed surprised as well. And just bring it back? They had it for half a day. The guy who test drove it seemed concerned? Please, someone tell me, What, what am I missing? I even told Ben, while the tires are off, if they could make sure those bolts to the caliper bracket were tight. I do not understand, they knew I had concerns about the brakes! Truths Matter, Leslie

I called Eds after hearing he installs trailer hitches. They said he could do the job but it would…read moretake a week to get the hitch in. I called a week later, they said it hadn't come in yet but it should be in, in a few hours and they would call. A few hours later they called, it was in and I scheduled an appointment for the next morning. We took the vehicle in, everything went great. Highly recommend Eds muffler shop.

We use Ed's for all of our exhaust needs! He is always honest and will tell you if he thinks there…read moreis a better exhaust for your vehicle! His prices are always fair and he gets the job done in a timely manner!

From the staff that checked me in, cashed me out and worked on my car was so polite and courteous…read more I paid the extra to get my seats shampooed . Worth every dollar !

We had to wait a little longer but loved that Anthony and Josh went out for their way to make sure…read moreour truck looked great! We'll be back!

Just found the shop I'll be using from here on out. I got an AC compressor put in, but it went out…read morea month later through no fault of the car doctor, it was just a defective part. Usually in a situation like this I have to fight with the shop to get something done though I'm within warranty period but The Car Doctor said to bring it on by and he will take care of it, and can you believe I got it back the very next day! I thought I would at least have to pay for the serpentine belt that broke but no, come pick it up, no charge. No wonder their ratings are so high on Google and social media. I very highly recommend this shop.

We ended up with car trouble while visiting in Nacogdoches TX today. We went through yelp for…read morereviews but there were none. Nonetheless my husband drove the vehicle over to the business. They drove my husband back to our hotel and let us know when the truck would be repaired. They called when it was repaired and came back to the hotel to pick him up. The cost was fair. We were so lucky the truck broke down today rather than tomorrow when we were heading home. Nice people so hope you give this business your business if it is needed!