I came to them with a mystery issue with my car and they were able to diagnose and repair it, free…read moreof charge. Very friendly people!

I'm updating my review because I'm SO MAD at this place. I brought another vehicle here. Oil change…read morewas rapid fast, but then they brought me my air filter and said I should probably change it. The air filter they brought had leaves, a bee and was caked with dirt. Then they said it would be a wait because they didn't have my air filter in stock. No problem. They park my car in the parking lot. A runner shows up with my air filter. I stand by and watch while he smokes a disgusting cigarette and changes my air filter. I watch him pull out my PERFECTLY CLEAN filter to replace it with this new filter that I needed. The filter they pulled out of my car WAS NOT the one I was shown previously. Now I don't know what kind of business you're running where you think because I'm a woman you can pull some wool over my eyes, but shame on you. Shame on your business. Customers trust you. We will not be back!

Great staff, communication, and professionalism throughout the entire oil change. Very decently…read morepriced. Again, great, great staff!

Very disrespectful and rude. The workers there are terrible and stupid, and cussed at my girlfriend…read morewho went alone. No one should ever come here.

I had an issue with my tire and Robbie & the team got my car fixed up and ready to go swiftly…read more Would highly recommend!!! Thank yall so much for helping me out!!!

My girlfriend gets tires and everything done there so I called to see if they could install a…read morecomplete headlight assembly on my old 2007 Prius. They did and it only took them around 30 minutes and only charged me $65 since I had the part. Fast, friendly, good prices, and convenient.

will over charge you every time. the worst place i've ever been. they are nice but they purposely…read moredon't tell you the price till they've already started to pressure you to stay.

OK these guys are a little higher than Walmart and these other places but they do give specialized…read moreservice you're right there when they do it they can get you in quick and get you in out and it's it's not flawed you know the other places will go the lose the oil pan or they'll be a drip or take three hours to get in you know what I'm sayingso these people if you want it done right then you have to pay for things so I recommend I have a hybrid car

I am a 73 yr old woman living by myself on a limited income…read more I am very impressed! He was very honest & professional. Am reasonably priced. Thank you. I highly recommend this auto shop.

From the owner: We are a family-owned mechanic shop dedicated to our faith, our customers, and our community. We…read moretake pride in providing trustworthy, community-focused service. We believe in serving with kindness, respect and quality.

Everything about my experience at Take 5 was great. Friendly and knowledgeable staff, patiently…read moreanswered all my questions and had me in and out in only a few minutes. Highly recommend 10/10.

Not sure how the two guys made it through the day. it took me a little over an hour to get an oil…read morechange because one of the two working there at 3pm on a Friday ‍had to leave to get a filter they didn't have. There were only 4 vehicles there during that hour, one with a filter they didn't have, and one turned away. They seemed a little disheartened about the fact that there was another vehicle in line but offered me a water while I waited. They tried to be as nice as they could about the whole thing but didn't even have the premium oil that they advertise. I felt that they were like a waiter serving someone with a horrible cook behind them. They washed my window after the service which I'm sure is a normal perk but I felt it was an apology wipe and wanted to tell him it was ok and ask to stop. Time is money ! I'm going to send them my invoice.

This'll be a short one becaus I didn't even get past the first phone call. I called to ask for an…read moreestimate to replace the fron wheel bearings in my truck to see if their pricing was reasonable. The very curt employee who asnwered the phone said that in order to do that, they would have to do a complete vehicle inspection for $90. I explained that I do not want a full vehicle inspection and would like a rough estimate for the bearing replacement. The answer was "No". So let me get this straight: They are willing to give up the business of anyone who refuses services that they did not ask for...... This is a ridiculous policy and yet more evidence that Firestone is a horrible company to deal with. I have yet to have a positive experience with them.

Do not, do not, do not!! This place is a rip off! I came in for a flat repair and left out with a…read more$500 damage and still a nail in my tire! The damage your vehicle to make more $$ and swear it was like that when it came in!! They also get mad and get an attitude when u refuse the extra repair! They even tried to charge my husband for air they had added to my tire! Could not even fix my flat and totally ruined the wheel hub studs on my Jeep!!! This place is a $hit show mess!!! Don't do it!

Horrible Service!! I requested they call or text me the repair cost for approval, MY REQUEST WAS…read moreTOTALLY IGNORED!! They replaced an ICP sensor on my Ford truck. The parts cost 250, they charged 640 in Labor!! There hourly labor cost is 140 an hour!! OUTRAGEOUS!! I researched the cost of an ICP sensor replacement and found they average 300-500!! This place is a rip off!! They charge 4 1/2 hours for a job that should take no longer than 2 hours!! I'm a retiree on a fixed income and don't appreciate being ripped off by Wells Automotive!! Won't Ever Go Back, If Your Smart, You Won't Either!!

First off they're not open on Saturdays which I think is pretty dumb. The amount of time that my…read moretruck was supposed to take to get repaired should've took a week. It took three weeks for them to say that my vehicle was done my 1998 DODGE DAKOTA the repair took longer than it should've been. I had to call them to let me know if the vehicle was done or they can't find these parts and etc.. Every time I will call this lady will say that they are out to lunch every single time then they told me they need this part for my truck and they couldn't find it so I drove three hours to bring it to them and three hours back home and they did not even use the part they use what was on the vehicle already and then a couple of days later I called them to see if it was ready and they said it was ready. They're so worried about their money instead of repairing someone's vehicle, I drove to go get my vehicle and on the way back home I was having to stop because there was problems to sum up this review I paid almost $1000 for the truck repaired and I brought it home and they created more problems that I have to get fixed oh and on top of that I wish I would have pictures to show y'all. They put 27540R20 tires on the right side of my truck and then 275/45R20 on the left side which I thought was pretty dumb. and also they did something to where my reverse lights will not turn off at all.

We purchased six tires for our motorhome, and they were very professional, and everything was done…read morecorrectly. They also have the best prices around that I could find, which made it worth the drive from Shreveport, LA.

On our recent road trip through Nacodoches, my dad's tire pressure sensor lit up, indicating that a…read moretire was low on air. We drove to the local Firestone, but the wait would have been too long. The manager at Firestone suggested we try Herman Power Tire about a quarter mile down the road. I'm glad he did, because the fine folks at Herman Power came through for us. Despite the place being busy (a good sign), the lady at the counter assured us that the wait time would be minimal. She sympathized with our haste to continue on our trip and gave our case top priority. That was kind and unexpected. The lobby was homey and comfy with several leather recliners, a couch, a TV, a large freezer stocked with complimentary ice cream bars, and a table piled high with reading materials. I considered skimming the latest issue of "Good Housekeeping" but opted instead for something lighter: "The Holy Bible." Before I could finish reading about how I should be stoned publicly for practicing the occult and necromancy (Leviticus 20:27), the technician returned with some good news. He had found the culprit: a roofing nail imbedded in the left rear tire. He checked all four tires and completed the repair in less than thirty minutes. Even better: the entire bill was just $16, including tax! I seldom leave a review after just one visit, so I contemplated returning to Nacodoches next year, hammering a roofing nail into a different tire, and seeing if the service we received on our first visit was just a fluke. I really just wanted an excuse to try the complimentary ice cream and give it a scathing one-star review for containing carrageenan. My dad rejected that idea (stick in the mud), so I'll have to assume that the staff at Herman Power Tire are always so kind, helpful, and expedient. If you need your vehicle serviced in Nacodoches, then look no further than this place!