While my mechanical problem was not resolved, I do give them 5 stars for professionalism and…read moreservice from my first phone call to the last phone call. I was on a 600 mile roadtrip when my car overheated. The diagnosis was difficult and when I got home, the overheating was back. Long story short, they refunded my whole bill including the new part they put in. I appreciate your high ethics Noble Mechanic!

It was very respectful when I first called up and they made arrangements to get my vehicle in the…read moresame day to get assessed and they did, even though they was kind of booked they contacted me about what all was wrong the estimates very good with communication I dropped it off they gave me an Uber back to my home they stayed in communication with me as the repairs took place and what they found and they was very reasonably priced very friendly and when I drop my rental car off at Enterprise they once again pick me up from Enterprise brought me back I paid for my repairs and left with my vehicle and I have had no problem since. Plus now I know anything else that might need further repairs in the future related to my vehicle. The customer service after I paid even came around and shook my hand very respectful very nice I would definitely go to them again.

I have been using Dick & Walt's since the 70's. It's the best VW shop around. The have very…read morereasonable prices too.

I had a very good experience taking my Volkswagen to this establishment. $85 dollars for full…read morediagnostics, which includes digital equipment and a visual check up. Would have been 5 stars, but they were unable to fix the issue with my car. I would definitely take my vehicle back there in the future, and potentially any new purchases pre-purchase as well!

I've been going here for years. Ed and Gene always take good care of my vehicles and make sure they…read moreare safe for me to drive. I always get good service and they treat me well. They are very accommodating of my work hours and have even transported me back to work while they service the car. I will continue to use them for my auto needs as they do a wonderful job.

If I could give it zero stars, I would…read more Sharing my daughter's experience below because, as her mother, I have watched firsthand how devastating and discouraging this situation has been for her. My daughter is 19 years old, attends college full time, and despite ongoing health struggles, works harder than most adults I know. She babysits, takes photography jobs, works whenever possible at her high school job, and saves every extra penny she can. Her goal was simple: purchase a dependable vehicle so she could continue school and eventually obtain stable full-time employment without constantly worrying whether she could make it from one destination to another safely. When she purchased this Subaru Outback from Tipton's mayor and his wife, she believed she was buying from trustworthy people. They were friendly, welcoming, and repeatedly reassured her that the vehicle was reliable. His wife specifically stated she drove the vehicle daily from Tipton to Indianapolis and would not have sold it had she not needed something larger for her children. Before purchasing the vehicle, we took what we believed were responsible precautions and had the vehicle inspected at the exact garage they personally recommended: Guffey's Garage. The vehicle remained there for three days for what should have been a simple inspection. During that time, there was essentially no communication whatsoever. Her father, my daughter, and I all repeatedly called the shop only to reach an automated system inviting us to leave a message for a callback that never came. It did not matter how many times we called, what time of day we called, or how many voicemails were left...nobody responded. When the inspection was finally complete, the only issue reportedly found was a cracked boot. Trusting that inspection, my daughter proceeded with the purchase. What happened next is what makes this entire situation so upsetting. From the moment she picked the vehicle up, drove to the nearby license branch, and returned home, the coolant reservoir was already completely empty. After filling it, she drove approximately twenty minutes only for it to be empty again. After refilling it a second time, she drove only two minutes down the road before the coolant visibly dropped yet again. Since then, the vehicle has been evaluated by multiple independent individuals and professionals, and every single one has expressed essentially the same opinion: there is no realistic way this vehicle was being driven daily especially an hour each direction between Tipton and Indianapolis, not including traffic, road construction, and rush hour conditions without the driver being aware there was a serious ongoing issue. These were not minor or sudden mechanical problems. According to multiple people who have looked at the vehicle, these issues had clearly existed for some time. After the problems were brought to the attention of the shop, an offer was eventually made for "free labor." However, after experiencing the complete lack of communication, the failure to thoroughly inspect the vehicle in the first place, and the inability to provide honest and transparent service throughout this process, there is absolutely no comfort or confidence in allowing that same shop to perform repairs on her vehicle. Trust is earned through professionalism, communication, and accountability all of which were severely lacking here. As a mother, watching your child work endlessly, sacrifice constantly, and try to responsibly build a future, only to end up financially devastated by something like this, is heartbreaking. She now faces thousands of dollars in repairs on a vehicle she cannot even safely drive. The people involved may have been kind during the transaction, but kindness does not replace honesty, transparency, or accountability. I am sharing this because people deserve to understand that titles, positions, and friendly personalities should never replace due diligence and true integrity. I am truly disgusted in the people who were involved in this purchase and playing a hand in the deception.

I was very pleased with the service and helpful attitude of…read morethe employees and owner. They went the extra mile to make sure my problem was solved and to send me on my way a happy customer. I'll be going back when my next service is due. The prices were very reasonable and they took the time to do things right.

Went in for an oil change. The service was fast and quick. Made sure the right quantity and quality…read moreof oil was placed into my car. Great price too. Great service and happy returning again soon customer.

My car had a new sound. It was driving kind of rough. I took it to them one morning and they got it…read moreright in the bay and checked it out it took less than 15 minutes. I don't know much about vehicles but the sound it made to me sounds like it could be an exhaust issue. He said if you can be back Thursday or Friday morning we can have it done that day. So I dropped it off Thursday morning after work and they called me by 12:30 to say it was done. I thought it was going to be between $200 to $300 and it was under $100!! I am very blessed. They were fast, confident, and very reasonably priced. I made my choice to go to Fas-lube by the reviews so I wanted to make sure that I added to all the other good reviews because they deserve it!!

I was from out of town with a check engine light and misfiring problem on my 2022 Ram. The service…read moretechnician came from the work area, diagnosed the problem and test drove it all within 30 minutes. A truly outstanding experience with mechanical knowledge and dedication to customer service. If I lived here this would be my go-to shop for auto service, we are very grateful for getting our truck back on the road to Georgia!!

I have been a customer of jarrells auto repair for many years and my dad before me..I can always…read morecount on them to fix the problem not only in a timely manner but I trust my vehicle when I drive away. They treat me like I'm family and makes me feel valued and respected, thanks so much to Stacey and Aaron and pops.. Taking care of me and my families vehicles and never taking advantage like I've seen many other shops do. You guys always have the right mind set to accommodate your customers and we appreciate it!!!!!

Had a few inquiries about the services owner got back with me quickly in a timely manner. Prices…read morevery reasonable! Car was done on time as promised when picked up. Car looked better than when I bought it. Will be referring to family, friends and coworkers along with I'll be retuning customer!!

amazing services! Staff was vert generous and helpful! Services were also fast and affordable.read more

He was super nice very friendly. He told us all about the vehicle and did not tell any lies. I…read morewould buy from him again and recommend everyone to check him out before you purchase.

Tony was amazing to work with! He was very straightforward and honest about everything, and he was…read morevery great with communication! He worked with me to find the best possible deal, and I couldn't be happier with how things turned out. I would recommend everyone to work with Tony, and I will spreading praise by word of mouth to my friends and family as well! I would rate higher if I could!