It was very respectful when I first called up and they made arrangements to get my vehicle in the…read moresame day to get assessed and they did, even though they was kind of booked they contacted me about what all was wrong the estimates very good with communication I dropped it off they gave me an Uber back to my home they stayed in communication with me as the repairs took place and what they found and they was very reasonably priced very friendly and when I drop my rental car off at Enterprise they once again pick me up from Enterprise brought me back I paid for my repairs and left with my vehicle and I have had no problem since. Plus now I know anything else that might need further repairs in the future related to my vehicle. The customer service after I paid even came around and shook my hand very respectful very nice I would definitely go to them again.

Other pro shops could not find my electrical problem they found it. You could not find the problem…read moreby plugging into the computer. they found a bad connection going to the computer. They are quality honest people, my hats off to them. Jeff H.

They left a key component for my hood to open then tried to stay I was rude because I tried to hand…read moreme my keys after he took a vaĺl as hike I was the customer then e tried to surround me to fight me I would never take a xar to these bums

They broke the dipstick, kept me waiting an hour, and eventually sent me away without fixing it…read more The value for the money was not good.

Had a nail in our tire on a Sunday when we were traveling from out of state. everyone else was…read moreclosed. These gentlemen put on our spare tire at no charge. Where do you find that kind of service anymore? Thank you for your kindness.

Hands down the BEST customer service I've experienced at a JL. Jerry gave me a lot of insight when…read moreit came to a few maintenance things with my Chrysler Sebring. I will def be around for my and my wife's cars.

Hats off to Mark and Travis. They earned their pay trying to get my tire back on the rim after…read moregetting a hole patched. Beyond that, the department, as a whole seems, like an afterthought by Walmart. Making it more presentable, i.e. - sprucing up the area with fresh paint, better chairs, clean floor, better displays, and a more welcoming atmosphere would do wonders. Just small, inexpensive, changes could go a very long way. Judging by the other reviews, sounds like new management and additional training could also do some good. Just because the prices are low doesn't mean the service and quality must be also.

I have never known a shop to not work over the phone. Andrew or Anthony, the "team leader" was rude…read moreand condescending. I am out of state and unable to come in person to fill out a work order and pay. They would not email me the work order and claim they never take payment over the phone. Do not trust this place.

I cant review the prices or selection of their tires. A Saturday morning with the low tire warning…read morelight on in my vehicle - south down 931, one of the big chains said it would be 2.5 hours before they could get me in - so I took a chance to come up to these guys, and I am glad I did they were able to get me in, get the screw out of my tire, and get me back on the road in just over 30 minutes. They were busy, and they close earlier than the national chains, but they really helped me out

Very friendly and fast! We were on a road trip and they kindly fixed our flat in less than a half…read morehour so we could get back on the road.

Great value for the money. Provides free wipers when getting an oil change. Staff is friendly and…read moreknowledgeable. Highly recommend using this service

Great shop if your needing service and want to be treated like family. Prices are fair and the…read morecommunication was just not what I'm used to getting from a repair shop. They kept me informed

Warning: Do not use Automotive Secialist Kokomo. We are out $2000 on my daughter's car, and it's…read morenot fixed. They know it's not fixed, and they have admitted that their technician is responsible. They can't/won't fix the car, but they are unwilling to refund the money. They can and will give you all sorts of excuses, but at the end of the day, I paid for something that didn't get fixed. Never in my life have I dealt with a place who openly admitted to doing an awful job and still won't make it right. Beware! God be the judge between me and thee!

From the owner: Transmission Repairread more

Outstanding service! Ryker and Tory are fantastic! Cannot thank them enough for all their help!…read more Charles J.

I would give zero stars if I could. I had my timing belt replaced here, and it turned into one of…read morethe worst automotive experiences I've ever had. Within just a few weeks, I had to bring my car back THREE separate times. Each visit was for serious issues that should never happen after a major repair like this. I experienced ongoing oil leaks, and at one point they even broke my oil pan. On top of that, the staff lied to me multiple times about the condition of my vehicle and the work that was supposedly completed. I was repeatedly told everything was fixed, only for the same (or worse) problems to keep happening. I eventually took my vehicle somewhere else for a second opinion, and what they found was shocking. My timing chain was nearly cut in half and close to complete failure. The actuator wasn't even attached to the keyhole, the dipstick was broken off and sealed in place, and there was silicone inside my oil pan and filter--which had already circulated into my engine. On top of that, I was missing multiple screws and bolts and the oil pan was only secured with three bolts. This level of negligence is unacceptable and dangerous. I trusted them with a critical repair, and instead, I ended up with significantly more damage to my vehicle and risk to my life. I would strongly advise anyone to avoid this place. I tried reaching a compromise which they have denied at this point others to read my story and avoid this place to stay safe. See photos for proof.

Very Rude! I went in to buy a car but before I got there I put an offer and lowered the price by…read more$500 and an old guy came out and asked what's ur name Very rudely and when I said it he was like so it was you that lowered the price. He got super mad saying thats very disrespectful you should never do that. I will never be going back there not only are they rude people have told me many times that they are sexcist. We DO NOT recommen!

Worst place and very rude, ungrateful people, who should have been thankful we bought from them. We…read moreDO NOT recommend!