They stop changing oil during lunch time for the employees. Whatever time that is, is your guess…read more I've gone at 1 pm and been told to come back in 30 minutes and I went at 2:20 yesterday and was told they were on lunch break and to come back in 30 minutes. I have 3 vehicles that I have been taking here for a few years. However, I won't be anymore. I did not go back in 30 minutes but instead where I went to The Oil Change Place on South Main. Went right through quickly and with courtesy. Also asked the guy to check my tires and he did. I had been there last time I was told by the other place to come back in 30. Fact is.... I won't go back at all. It takes me 30 minutes to get there anyway.

These guys are awesome! We were in and out quickly and they not only got our oil changed but…read morefilled the windshield fluid up and checked the transmission fluid and more! Through, fast and polite!

Rolled into Henderson on a Sunday afternoon on a spare with a 3hr drive to go. The guys at the shop…read morepatched my tire and got me back on the road within 20 minutes. They were nice & helpful....a true blessing after a stressful day!!

When I arrived, I announced that I was a new customer making sure they knew they had to win me…read moreover. $200 oil change, filter, cabin filter wasn't a terrible price for a Ford F-250, but a bit pricey. Unfortunately, had I not asked to see the dipstick, they would have shorted me a quart of oil. After they shut the hood I asked if they had checked my washer fluid levels, they had not. They were empty. So they topped those off. Once they said we were finished I got in the truck and the service oil soon message was still showing. Nice guys, not great attention to detail. For $200, expect top-not service. If you frequent this location, be prepared to manage the project yourself.

FYI unless you are Bill gates.... Just OIL and OIL FILTER…read more500 USD...dafuq I did get a "25 dollar coupon to gift to some one else"???

was trying to get some assistance to get air in my tire and they just sat there and looked at me…read more Wouldn't even acknowledge me. Couldn't tell me they were busy or they can't get to me. just looked at me and kept on with their business. Takes no time to say something. Bunch of pricks

Absolutely amazing place for all Services I use Walmart for…read moreall my auto needs. I trust them with all my auto needs.

We took our 2020 explorer for warranty issues and Kevin was really unprofessional then…read more(Clayton)told us to never come back. All because he authorized work when I asked him to wait for warranty approval. He got upset said I was the worst customer and then we got the owner Clayton)involved he didn't even care about customer satisfaction and was super unprofessional. I own my own business and everyone has had a issue with a customer but it's really how you handle it that makes the situation worse or better. Kevin is arrogant and doesn't like being questioned and I was just keeping him honest end the end isn't it my money we are spending. Be careful getting service at Fairway Ford and make sure you double check everything or you'll pay more for unauthorized service. I wasn't going to leave a bad review until my wife made another appointment for recall that is killing people. I went there this morning and after my wife made sure on all parts of this service. I get there and after a few minutes Kevin tells me with a complete change in attitude to leave my wife was so irritated for the lack of respect in making us wait weeks for service then saying leave. I was very nice about it and left but in my business I've had hard customer ms you squash it and move on because business relationships are very important these days

Took my Ford F-150 here to their quicklane to get fluid changes... then took it to automotive super…read morecenter next door after, found out my trans fluid was all black still and the engine oil was overfilled and still looks dirty.Guess I should've just gone to the local super center in the first place.

I've used this repair garage three times. Much cheaper than a dealership. Quality work. Honest…read moreowner.

My car had an intermittent engine problem. Jerry took it for a test drive and it was perfect. I…read moreshow up a few minutes later, pay him for his efforts, step outside and the car will not start. I live out in the country and this my only vehicle. He and his mechanic set aside their plans, stay beyond their closing time and work on that car until it was repaired. I highly recommend this repair shop.

I have used Jerry since I moved to Longview for all my vehicles service needs. He runs a great shop…read moreand is always super friendly and honest. Would recommend to anyone.

Sold me an expensive tire , knowing they had cheaper.will not be a returning customer.read more

They have a new name but its the same great crew I have trusted for years. As king as they keep…read morethat small town friendliness and helpfulness we are loyal customer. If they start becoming too corporate we will find a new small town shop.