I normally have a great experience coming to this place I've been taking a couple of my vehicles…read moreincluding of work vehicle to this location but today for some odd reason just the guys just had a bad attitude as if they were PMSing. Very short with me didn't really explain a whole lot just handed me where her seat and didn't even tell me if it was okay to leave.

I had several issues with my car, and they fixed every one of them. They explained everything to me…read moreupfront.

Very pleasant staff. Didn't try to upsell me on everything. I felt they were being honest in their…read moreappraisal. I've been to multiple locations so they have all my records, which is convenient. It's not cheap, but they get the work done quickly, which is also important to me.

Service request not completed, did not change oil filter. Tech was too lazy to remove two bolts on…read morethe filter cover. Employees DoNot honor coupons from web site.

I have only used Pennzoil motor oil in my vehicles for over 35 years. However, Valvoline Instant…read moreOil Change is an approved vendor through my fleet company. The only place that is approved that sells Pennzoil isn't that close to my home and is inconvenient. If I'm 100% honest, I get tired of receiving nasty emails when I go to a place that is on an unapproved list just to get Pennzoil. With that being said, this location may have sealed the deal. VIOC was on top of it. First of all, they allowed me to stay in my car (1 star). They typically get me in and out within 15 minutes (2 star). Most of the employees are very courteous (3 star). Most importantly, they do not try to sell me unneeded maintenance. They follow the guidelines recommended by the manufacturer. I'm typically on top of my car maintenance, even if it is a fleet vehicle. I don't like being upsold when I know for a fact it doesn't need a replacement filter or another item. They didn't do that (4 star). The only reason I did not give them a fifth star is because they do not vacuum the vehicle or clean the windows. I am very pleased with the service I received at VIOC. At least in my fleet vehicle, I will keep coming back.

I took my car to this location nine weeks ago for an oil change and ever since, my car has been…read moreleaking oil. I've taken it back up there twice, and I had to file a claim to which the area manager flat out lied and said that this was being taken care of, and he had spoken to me. I had never heard his name until the customer service rep told me when I had to call because no one had reached out to me in over eight days after I filed a claim. I want my money back and I want my car fixed and I'm having to get an attorney to get both done. The manager wasn't even there the second time I took it back because he was at someone's house fixing their car. Stay away from Valvoline altogether. Just getting your money back is an act of God and getting your car fixed is impossible.

Beside the fast oil change and shiny detailed wash, this lobby has been upgraded. Fun baseball in…read moreTY with glassy chairs and decor. GOOD JOB Grand Slam!!

They broke off my truck mirror because they didn't fold it in to prevent exactly this damage after…read moreI told them to twice. Then they refused to take responsibility for it and lied about folding the drivers side mirror in. Manager , Jose M. , was rude and refused to admit or take responsibility for the damage. Now the truck is unsafe to drive. This is disgusting and probably criminal . NEVER take your Vehicle here ! League City , Main Street location.

I've been to Christian Brothers Automotive in League City twice before and paid $74 and $65…read morerespectively for the same service, the second time even using a coupon. Today, I returned for the same service and was quoted over $160--more than double--because my car is "European." It's worth noting that my vehicle has always been a European model, including during my previous visits. This sudden change in pricing felt arbitrary and inconsistent. Additionally, I've never truly felt welcome at this location. As a person of color, I couldn't help but notice a lack of warmth or inclusivity during each of my visits, which left me feeling uncomfortable. Unfortunately, between the unclear pricing and unwelcoming environment, I won't be returning.

Honest and dependable repairs. Treated with respect. Service was great and repairs done quickly. I…read morelove being able to rely on transparent and professional repairs whether I'm in DFW or Houston area. Excellent!

I've been bringing my cars here for years. Always excellent service, excellent prices always good…read morecoupons and fast.

If I could give less than 1 star I absolutely would! Came…read morein to get an oil change and an inspection. I was recommended a fuel filter change that was on "special" for $30 but I was charged $50. Received a failed inspection due to front tires needing to be changed (low tread) although their free inspection print out stated they were fine. Bought new tires and went back within the 15 day window to not repay for another inspection. They tried telling me I was past that date but when asked to have my paperwork returned they said nevermind. Jiffy Lube seriously needs to do better and have your free point inspection with oil changes reflect what really needs to be addressed. Also, just get a whole new state inspection staff!

My wife took her Volvo XC60 for an oil change. Synthetic oil change but came out to be $177 for an…read moreoil change. The service people took advantage of her and did not explain anything to her. Just because she a lady and can make anything up to make it seem right but it's not right. I do not recommend this place to anyone. They did nothing to refund or apologize for the mistake. Bad people working at this location. The Firestone back home at Tennessee oils change is $120-130 for a fully synthetic oil change for this care. I have the receipt of it for proof to Firestone Corporate office. And they did nothing. I have been going to Firestone for all my vehicles and this happens. Other Firestone doesn't charge this amount and will work with you on the price and offer discount and speak to you prior to doing the repairs. My phone incase they want to reach out and refund and apologies 7042936275

The manager Justin is someone who should not be managing with that attitude he carries. To start he…read moretold us we needed 24 lug nuts and that he could order them, but they come in packs of 21 so he would have to order 2 packs, each were $70 so he wanted us to spend $140. We decided to go to auto zone to purchase them because they had said we could buy our own ones and we called him twice asking him the size they needed and both times he would just say "well I was gonna order you the right size" instead of just telling us the size for us to purchase. We ended coming back and the mechanic Jose was an amazing help would helped us get it all sorted out ! If it wasn't for Jose we would've just gotten our shit and left so thank you Jose!

This place is a joke, they don't show any respect for customers time and definitely don't do their…read morejob. First time they left my air filter out and the cover completely open. Then today I stop in for an inspection and with five folks standing around, can't pay any attention to customers waiting. Safe yourself the time and use someone or somewhere that will show a little respect!

Once again I am stuck in line here. Layout is trap. Once you get in line it,s impossible to get…read moreout. Ben here well over an hour, trapped while I watch 4 employees wander and chat. The car in front of me has been in the bay for 20 minutes and no one has even spoken to them. I have waited 95 minutes so far and still not in the bay. I will get the simple oil change, but I will not be back.

Took my vehicle for an inspection waited inside the building for my vehicle back and next thing I…read moreknow I hear tires skirting from my vehicle due to one of the workers driving my car like it's theirs. Would never take my car to this business ever again.

I had been coming to this place for almost 6 years and everything had been fine until now. They…read morebehaved rudely and not very polite, they worked on parts of my vehicle without my permission, they wasted too much time on a job that doesn't last that long. I'm not going back to this place.

They were quick and investigated the issue and brought quick resolution. I had my car back in less…read morethan a day and it did not cost me an arm and a leg. Great courteous service.

Clean professional honest service Long time Galveston…read moreCompany that will not sell you service you don't need. People in the know, know Galveston Automotive.