So 2 separate bad experiences at this location. Had got my oil changed for my Dodge Magnum at this location before. So I went again to get my oil changed and the tech said they couldn't change my oil. No real explanation. Today I went in my Chrysler 300 and was told they couldn't do an oil change on my car since it is considered a "Luxury" vehicle. I've had my oil changed on the 300 before at this location. I guess they pick and choose when they want to do what pays them. Done with Take 5. read more

I went today for the first oil change in my new Mazda CX5. Their computer didn't show a 2026 Mazda CX5 so they went with the specs for a 2025. They drained my oil then, while I was stuck in the bay with no oil in my vehicle, they checked the tire pressure in another vehicle then changed the oil in a second vehicle before someone came and finished my vehicle to finish while the second worker started a third vehicle oil change!!! They did not show me the dip stick after they refilled my oil and I had asked to have my tire pressure checked but that was not done either. I feel like these 2 employees did not know much about their job and I feel like I need to make an appointment with Mazda to have my oil changed again properly!!! And I paid $140 for this experience!!!! I have used many Take 5 Oil Change locations all o er the metroplex but I have never had an experience this bad at another location. I asked for a discount because it took so long in this heat but he just laughed it off. I will not be returning to this location again!!! I would not suggest anyone else go either!! read more

This service is much better than the Matlock location. We were immediately offered water and the workers were very accommodating and hard working especially Kevion and Antonio. We were welcome and very appreciative of them. We will return for our next oil change. read more

Friendly, very knowledgeable, Accurate, job well done swiftly and I'm on my way. I was very satisfied. Thank you read more

Customers are leaving because they don't have enough employees. I been here for 2 hrs and still not done with my oil change.

Always a good experience! Chase and the team went out the way to clean my dirty window and gave me (along with others) a cold drink on this hot humid day. The customer service was so good that I went ahead and got my inspection completed as well! read more

Take 5 Oil Change - Oil Change Stations Near Me - Arlington, Texas

I tried to give this location another chance.. I have never seen a more mean, no customer service bunch of individuals in my life They dont speak or greet!! I ask are they doing a oil change they just stare at me... This place is not welcoming at all!! I was there doing social media content to showcase spots to get great service i deleted all my footage!! A simple good morning or Thank You would make customers feel appreciated!! The other Arlington location doesn't have this problem!! A 100$ may not be alot of money but it definitely sucks to spend it and feel like its not worth it!!! read more

Got oil change, they didn't tighten the drain nut and a bunch leaked out over night: Also it took 2 hours for our oil change, which is not the fault of the workers, they need to hire more techs. read more

They pulled my oil filter off and let it drip all the way down the motor so when I got home I had a mess to clean up.

Don is a great manager and has taken great care of my vehicles and provides great customer service. Price is good too.

Got my oil changed last Friday. Took about an hour. Today my low oil light came on... haven't driven it much and took it to the closest place around and sho nough, leaking from filter. This place is a joke and unless u like wasting money then don't go here. read more

Amazing service!! The manager got these guys trained so well. I tried the one on Matlock and baby they don't never be up and running. This my place from now on! read more

They said they didn't offer conventional oil change. How you don't offer a conventional oil change or even carry the product in store just be lying read more

Visited this location for a long overdue oil change. MS. KAYLA was my service rep and she was very personable, friendly, and professional. I loved the fact that I didn't have to leave my car and was in and out in about 20 minutes. I do not feel as though they rushed my service in any way and it appears as though all the employees their value great customer service. Although there is a location closer to my home, I will go out of my way to grt my car serviced here again due to the professional displayed by Ms. Kayla and her coworkers! read more

I am very satisfied! I was in and out in less than five minutes. The people were very friendly and professional. To the staff working 7 am on 6/15/2024, thank you for your courtesy!! read more

I went to Take 5 oil change and arrived and was immediately pulled into the bay for an oil change. that's where the service ended. I sat in the bay over the oil pit for 20 minutes and no one ever came to informed me when or what was going to happen with my oil service. I watched the guy that pulled me in sit on his phone for the entire time I was there. I watched three other guys just walking around and doing nothing. there were three other cars in the bays, and we were all waiting on service. I exited my car to ask about my oil change and was informed that I needed to get back into my car and someone would be with me in a few minutes to give me info and pricing. I proceeded to wait another 10 minutes, with no contact from any service personnel. I got the attention of the guy who pulled me into the bay and who was still on his phone and ask him to close my hood and guide me out of the bay. the location is 5333 Matlock Rd Arlington, TX 76018. no one ever really acknowledge me or tried to assist me. This is my first and last experience with Take % oil change. read more

I came by yesterday around 10:30 to get my car inspected. I waited in my car and then the gentleman that was helping me said that he could go ahead and take my car for the inspection so I waited inside. Unfortunately their system was overheating so they had to turn it off and he couldn't complete my inspection. Things like this happen I understand so I asked what time they open the next day so I can get this taken care of and he said 7 AM so I drove over here today EARLY so I can get my inspection done because I have other appointments. I'm the second car waiting and the gentleman asked me what I need. I told him I need my inspection because I was here yesterday when the system was down and he says he won't have an inspector here until 11 AM, usually I don't leave bad reviews but honestly, this is frustrating to say the least. I've already wasted enough time coming to a place that can't get the work done. This location used to be owned by a different company and honestly since it switched over it hasn't been the same. I'll be looking for a new place for oil changes and inspections moving forward. Just so disappointed. read more

Whoever worked on 10/8/23 needs to be fired. The manager and the worker with dreads, cussing and saying he won't touch my car and how "dirty" it was when I explained It was residue from cleaning my battery. They literally sent me on my way because, and I quote " I ain't touching that sh**". Take 5 lost a customer and valvoline gained one . Don't go here. read more

When I arrived I waited for 10 min not a word was said to me. There was 3 guys working on 1 car one of them could've greeted me. I got tired of waiting I went around & asked the employee if they greet when people arrive he said yes & turned his back to me. Bad experience won't return again! read more

This shop in specific was the worse service I've experienced. Honestly, I didn't even let them touch my vehicle outside of the hood itself. Save your pockets and your vehicle. Stay away from these unprofessionals at this location. Must I mention they stripped the BMW's oil plug on the vehicle in front of me. read more

The first person i spoke to was super nice and very thorough with his communication, but the second young man was very rude. when he asked which oil change i wanted, when i didn't select the highest one he recommended he scuffed and mumbled words as he walked off. he was very dismissive and short from that point on. upon leaving i looked at the receipt and saw he checked that they did all these "complimentary" services such as cleaning windshield which never happened??? changing my tire stem cap, never happened? why lie?? anyways 2 stars because first guy was great (he did the actual work). read more

O usually use this company, and I really like them, they're fast and efficient, BUT THIS LOCATION IS HORRIBLE! Worst customer service I have never seen read more

This place was quick and efficient and reasonably price. The gentleman that helped me was very friendly. I called about pricing and they texted me a $10 off coupon! read more

I am new to the area and had heard good things about Take 5 from colleagues at work, so I brought my vehicle in for an oil change today. My experience was disappointing. I specifically requested Castrol Edge and was told "no problem." When I received my receipt after paying, it showed Dura Max synthetic was used. I did not get the oil I requested, my windshield was not washed, and I did not receive a sticker with my next oil change date/mileage. Needless to say, I did not honk when I left and will take my vehicle elsewhere when it's time for my next oil change. read more

Came in for an oil change, Julio and Branden were very knowledgeable and helpful when it came to my car. They did a good job and It was fast. You can definitely trust these guys read more

Came during my lunch and they were able to get me in fairly quickly. No appointment needed. This was my first time at a Take 5. Brandon and Jorge were really nice and helpful in the questions I had, will definitely be coming here again! read more

Very nice people and good service. I come here for my oil change every time. Asked cashier for his name cause he was good but I forgot it lol but he knows who he is. Highly recommend. 5/5 read more

when I arrived, I had to wait 20 minutes after pulling into the bay for them to come see me and they told me that they couldn't change my oil because my year old truck is too new. so if you have a newer vehicle, I highly recommend going elsewhere. read more

Advertisement says they check wipers, tire pressure , clean windshield none of this was done but my receipt showed it was. Also the sticker they gave me said a new oil chane in 3 k miles buy synthetic are 10 k miles. If i pay over 100.00 dollars for an oil change I expect the services listed read more

Not sure if this location is new since there aren't any reviews yet. I normally don't leave reviews but I wanted to today since I was impressed with the service. Brandon and Kenny helped me (at least these are the names listed on my receipt). They gave me a cold water bottle and cleaned my windshield while I waited inside my car. I think I was in and out within 15 mins. I will definitely be back! read more

If I could, I will give them 0 Start. Worst customer service I have never seen. They tempted you to use their services. and if you don't choose what they recommended, their attitude changed 180degree. I picked synthetic 5000miles but they used the regular which is 3000miles. They marked all the services on the report which they never did. read more

I went in for an oil change and, left with a smile. The crew was so helpful and knowledgeable. The level of service and attentiveness was outstanding. Best part is I was in and out without a hitch. David was a great help! 10 out of 10, highly recommend the location in Arlington, TX on Green Oaks Blvd. read more

The service was quick and with the current 25% discount the price was reasonable. The only reason they did not get more stars is the dishonest description of the oil options. The service person started that standard Castrol oil would be good for about 2000 miles and the next step up would be good for 4000. This is flat out untrue as the manufacturer recommends a change interval of 5000 miles with standard oil. read more

Amazing service! My second time at Take 5. Michael was so helpful and honest. I came in for an oil change, and he checked it, showed it to me, and let me know it wasn't necessary yet. He and a colleague still checked my tire pressure and topped off my fluids, even without the oil change. Pricing is good with online coupons as well. read more

I love that I can sit inside my car while the guys work on car. I was having a rough day earlier Darius was super kind and helpful. Definitely going back and definitely recommending to my friends to get their oil change here. read more

I just moved to Texas and needed a new spot to get oil changes, and I am so glad I stopped here. Everyone is so efficient and friendly.