1. Jiffy Lube

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Grand Prairie, TX

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Jiffy Lube

3.5 (49 reviews)
Closed • 7:00 am - 8:00 pm
Updated 1 month ago

Services - Jiffy Lube

Fuel system cleaning

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In service
Eric H.

Trying a new location out that's a little closer to my house . So far everything is going well and the employees are courteous and and receptive.. They had no problem finding me in their system and got right to work on my oil change. Hopefully I'll be out of here within 15 minutes.. !

Here is an example of a " cleaned" battery terminal. That they charged me $15.99 for. So sad

I will start off by saying that they are very friendly. But I am very disappointed in the service I received 4/17/24. I went in to get an oil change and an inspection. Well the oil change is $49.99 it covers checking fluids and filling them/topping them off. Well to my surprise they did not do what was stated on the invoice. It stated that they checked my power steering and that it checked ok, but it was very low, below the line. They stated they filled my windshield fluid well it was empty when I got home, it was not filled. They charged me a $15.99 battery terminal cleaning fee, well that was not completed. My battery terminals are still very bad/dirty. Then when it is time to inspect my car, they state that they cant do an inspection on my car because my OBD port isn't communicating to their computer. So they told me they could not do an inspection. Well come to find out the reason it wasn't communicating was because they weren't taking the correct steps to connect it. Because I took my car the next day to another shop to get it checked and the repair shop stated to me that they were supposed to turn on my car to get the codes. Wow that tells me that Jiffy Lubes mechanics do not know what they are doing. Very disappointed. I do not recommend this shop to women, they will take advantage of you.

Great place for fast service. A little pricey but great customer service. They also give coupons for future visits.

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10 months ago

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Jiffy L.

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9 months ago

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2 years ago

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1 year ago

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3 years ago

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3 years ago

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6 years ago

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3 years ago

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7 years ago

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3 years ago

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5 years ago

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Tony K.

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4 years ago

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4 years ago

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5 years ago

Always fast service. It's worth the price to not spend an hour or longer waiting for an oil change.

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4 years ago

I went early on a Saturday and was customer number 3. I was in and out fairly quickly. Service has improved significantly.

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Tony K.

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13 years ago

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4 years ago

Johnny helped me. I definitely recommend. He changed my oil and cleaned my windows and vacuumed my car.

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8 years ago

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3 years ago

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8 years ago

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4 years ago

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5 years ago

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7 years ago

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9 years ago

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9 years ago

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6 years ago

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Tony K.

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7 years ago

Great, super fast service. I brought stuff to do and had no te to do it. Super friendly and clean. Couldn't be happier.

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5 years ago

Lazy. "It's a manufacturer problem.." took my vehicle to auto zone and fixed it for less than $20.

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Tony K.

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15 years ago

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6 years ago

The building itself wasn't something I would give 5 stars for, but THE SERVICE AND HOSPITALITY, made this place completely worth it!

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8 years ago

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9 years ago

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7 years ago

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7 years ago

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6 years ago

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8 years ago

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8 years ago

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8 years ago

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6 years ago

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6 years ago

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Review Highlights - Jiffy Lube

“I came here to get a state inspection done.”

Mentioned in 2 reviews

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Stress-Free Auto Care

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Wonderful experience! Highly recommend Stress-Free Auto Care!…read more Went in for an oil change on a Jaguar XF P300. Service was great. Not a long wait. Very happy! I will be coming back!

This was the worst experience I've ever had with an auto repair! When I brought my car in it was…read moreperfectly drivable but vibrating at rest. I was given a list of repairs to complete on my vehicle and I initially declined a transmission flush because my stepfather who is a mechanic in another city advised against it. Alan would not take no for an answer on this. After I expressed concerns multiple times, he assured me his mechanic said this service needed to be done. I hesitantly agreed to this and other repairs totaling $1900. When I picked up my vehicle it was no longer drivable, stalling every time I idled. They said I would have to pay $2500 for transmission repairs to make my vehicle drivable again (which I refused given the vehicle was not worth that much). The very first thing I found on Google is that it is NOT advisable to perform a transmission flush on a vehicle over 100k miles because it will worsen the problem and cause the vehicle to stall (my car had 160k). When I expressed frustration with this I was told my transmission was already shot before they began work and it wasn't their fault. So why did they advise me do nearly 2k worth of repairs knowing my vehicle would likely become completely unusable? Also, Alan was very aggressive, defensive and rude. I had to ask him multiple times not to raise his voice at me since I was not speaking to him that way. Clearly they either do not know the first thing about transmissions OR they maliciously did this flush in order to require me to pay an additional $2500 to get my vehicle working again. They did refund only the cost of the transmission flush but I am still out $1600 and have a car worth less than 1k after their service. I have been advised I could take them to court over this but decided I need the peace of just being done with this situation. Please don't trust these people with your vehicle!

Jiffy Lube - oilchange - Updated October 2026

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