Alex makes a visit to Prompt feel like a visit with an old friend whose buddies take care of your…read morecar. Perfectly clean. Spotless.

wow !! what horrible customer service ... one star is generous to be honest. I had an appointment…read morefor a car wash and hand wax at 10 am, we were a bit early, had never been there prior to this day, and apparently parked our waiting car in an unauthorized spot. There was no one available to check our vehicle in, and when someone finally did arrive, their focus was on where we had parked our car, waiting to be told where to go for our service. Treated very rudely,barked at and told to move our vehicle immediately ( we were parked to the side and creating no disturbance whatsoever)... and as a paying customer I was shocked at such poor treatment. We chose to leave and will head back to Clarks where we have always been treated with professionalism and kindness. Good luck Prompt

The staff here are really great and keep things running smoothly. I love that they have mat washers…read moreand the rags and spray are always stocked. Never had any issues with vacuum suction either. If you go through the window line, you can get free air fresheners. On the last visit there was something wrong with the wheel cleaner and they happily let me go through again and spent extra time pressure washing the wheels before I entered. I've never been in but they also have a room with free soda and a playground for kids.

Disclaimer: I tried Shiny Shell on a free offer to see if I should sign up for a membership…read more I was very underwhelmed at the quality of car wash I got today at Shiny Shell. My truck was dirty, it definitely needed a wash, and I wasn't expecting a miracle but....One side of the car was coated in water spots, it looked like the spinners hadn't even touched it. The wheels looked like the wheel shine was spritzed in a couple spots. Overall it just was a half a** job. I took advantage of many of their microfiber cloths and essentially re washed half of my truck in the detail area. The detail are was nice and well stocked which earns a second star but I would not recommend this place for a membership.

I did not end up using this place. They could be great but I canceled due to cost. I was quoted…read more$100 for a very specific small job and when I booked I got a text later stating they have a shop minimum per hour cost of $130. I had a coffee spill in just the driver side front section and not under the seat as my car has a 2 inch ridge to catch stuff like that. The shop I took it to took 15 minutes max including check in. It was extraction and then combed through for crumbs and then washed. So of course I tipped well for the $35 cost.

Blake was so good to work with. He let me know things as he found them and kept me informed. I knew…read morethe cost ahead of time to make an informed decision. I'd highly recommend them.

BEWARE!!! My tire was perfectly fine when I entered the car wash but somehow was damaged by the…read moremachinery operating during the wash. I went into the office after the wash to notify of the issue.  I asked if I could use an air compressor or if they would put my car on the lift so I could change the flat tire quicker.  I was told that there was not an air compressor on site, the lift was "broken"  nor were there any tools available to change my tire.  I had a work appt that I needed to get to and would have appreciated some help with the unforeseen flat tire.  One of the workers walked out to the bay to check for any sharp objects, nails or screws that could have caused this damage.  Nothing was seen, I explained that I believe the flat was caused by the metal leads on the ground since the damage was on the side wall or the tire.   There were 2 able body workers just sitting in the lobby that could have helped me but refused to.  I was told sorry but have a good rest of your day. So I drove over to the Maverick Gas Station across the street to change my flat tire.  Surprisingly, 3 people came up and offered to help me.  Random strangers are willing to help me and not the employees of a car wash that damaged my tire.

've been coming to this location for many years now. They've changed employees a few times but my…read moreexperience has always been pleasant and as expected. I mostly bring my car and my friend's cars here for emissions, safety, and DMV renewals so I cant give you a current feedback on the car wash. I definitely recommend this location if you're just looking for a quick stop to get your stickers.

Horrible car wash! The automatic touch less was not worth $1 much less $10 my car looked worse!…read more I've been here before and wasn't this disappointed! This is literally the worst car wash I've ever had.

I went through the automatic car wash and the garage door to exit wouldn't open all the way so I…read morewas stuck inside. I called the number and tried to text and no one responded. I finally had to lift as much as I could and try to crawl out and finally it opened enough to get my car out (my car is short luckily). This was 3 hours ago and they still haven't responded (I called/texted within their customer service business hours). If I couldn't have opened it what would I do? Call the cops? I understand mechanical issues happen but customer service needs to be available during regular business hours.

I love this place. They have great vacuums. You have access to microfiber cloths to use plus all…read morepurpose glass cleaner. They do a great job on the car wash and my car is mostly dry when I come out.

Christopher helped me out with my car and is always super nice when I came here! 10/10…read morerecommendations

"Denied Service Over Email Address - Seriously?"…read more I went to Quick Quack Car Wash at noon with the simple intention of getting a basic car wash. There was no one in line, so I expected a quick, straightforward visit. Instead, I was met with a frustrating and unnecessarily complicated experience. The attendant, Mike, approached my car and immediately commented on my out-of-state plates. From there, he proceeded to push the most expensive car wash option--likely assuming that because I drive a luxury vehicle, I must want the top-tier package. That wasn't the case. I just wanted something simple. Mike attempted to input my information on his tablet, which he claimed wasn't working due to a battery issue. He retrieved a second tablet, which also didn't work. Trying to be helpful, I offered to pay in cash. Instead of accepting it, he insisted on collecting my email address. I declined, as I don't want to receive marketing emails, and quite frankly, I found the request inappropriate for a basic, one-time car wash. To my disbelief, Mike refused to give me a car wash unless I provided my email. That didn't sit right with me at all. Whether or not that's legal, it certainly doesn't feel ethical. When I asked to leave, Mike couldn't even open the gate--again blaming the tablet. It took a younger employee to show him how to manually open it. A few takeaways, Mike: 1. I was driving a luxury vehicle because I'm purchasing a luxury home in the area--not because I want to be upsold. 2. I remained patient throughout your multiple tech issues and offered a solution (cash). 3. Forcing personal data collection just to get a car wash is unacceptable. Due to the unprofessional handling of this situation and the refusal to provide service without surrendering my email, I won't be returning. You've earned this one star. No one else is to blame.

It's a decent place. The employees are very friendly and they create a good atmosphere. The issue…read morewith this place is that only 70% of the vacuum's work when you go here. I have a monthly pass so I quite a bit and it's always a problem. I'll keep going but hope they will do something with their vacuum situation.

I am not local to the area and I wasn't sure where to get my truck washed so I called and was…read moregreeted by Mitch who was extremely friendly and helpful! When I got there he was waiting because k stated I was on my way. After the wash he personally came over along his employee to help dry my truck and was very generous with his products to help me get my truck sparkling clean. I finally asked if he was the owner because a lot of times in business the owner isn't hands on if even present on the job. He was great at suggesting local places to grab a bite when I asked. Seriously one of the kindest humans I have ever met! I highly suggest getting your vehicle washed here! Customer service was above and beyond and it's clear he very much values customer care and offering a great service! 5 stars all the way!! Next time I am up this way I will be returning. Thanks Mitch

I do not like to use brushes on my truck's paint but these guys have a touchless wash that has a…read moreforced air dryer. Most important for me is that I can fit my full size Ram truck that has a 2 inch leveling kit. It's a tight fit, but it fits. There are not many touch free car washes that can accommodate a 7 foot clear height. For a while I had a Quick Quack membership but the brushes leave small scratches and swilrs in the paint. Occasionally these guys have my preferred bay closed off but when I am able to go thru there is always copius amounts of suds and bubbles.

The best car wash around for the money. Does an amazing job…read more Vacuums, that really work And friendly staff ! I love this place

Half of the time the spinning brushes are out of order and most of the time if they work they don't…read moreeven make contact with (specifically) the passenger side of the car. The blower system is horrible and only get half the job done. If you don't have time to wipe down your car don't bother stopping. There is ALWAYS soap left on the ridges and windows. Also, the towels are frequently out and you have to hunt them down at other stations. Difficult to understand why they can't raise the entry bar at the same time they are helping new or newly subscribing customers. If they are, wait times to get entry take a lot longer. However the vacuums are quite satisfactory. They made upgrades to the vacuum areas the same time as the monthly cost increased. But it seems like there have been more mechanical issues since then.

The car wash did an okay job on the exterior, but overall the experience was a bit underwhelming…read more Some of the clean towels didn't seem very clean. At every other location I've been to, they provide a free wet wipe for the interior along with an air freshener, so I'm not sure why this location doesn't offer that. The basic wash is only $12, but even so, I've found better value at other locations.

It was a bit hard to pull into, but once I got in line it moved quickly and I was truly in and out!…read moreI just got the cheapest $12 wash and it did the trick. The lady working the line was super friendly as well. :)