I'm been to Take 5 Audio about five times over the past few months and they have exceeded my expectations. I wanted to get into records and turntables, so, on a recommendation from a friend, I went to Take 5 Audio to get advice on starting a system. They talked with me for an hour, showing me various turntables they had - not to sell them to me, but rather to show me the different types that existed and explaining all of the different parts of a player. I went in again to buy a record and stylus cleaner and they showed me how to properly use them. I ended up getting a turntable from a nearby record store but took it in to get it inspected. They looked at the stylus under a microscope and explained to me what they saw. They recommended buying a new cartridge, as the one on the player was heavily used. I got a call the next day saying that they found a improperly spliced cable, explaining how it affected the play of the turntable. Today I picked up my repaired system and it sounds beautiful! For every encounter I had with them, they had the highest level of professionalism imaginable. They printed and included a user's manual for my turntable, even though I didn't buy it from them. They calibrated the tonearm and stylus, free of charge. They included the old cartridge in small display box, explaining the history of the company that made it. I will definitely be coming to them for all of my later audio concerns! read more

I had an excellent experience working with Take5 Audio in Middlebury, Connecticut. From start to finish, the entire team was knowledgeable, professional, and extremely easy to work with. Chris and Bob handled the sales and engineering side and did a fantastic job designing a system that was well thought out, cleanly engineered, and tailored perfectly to our needs. Everything was clearly explained, and the planning process was smooth and efficient. Marc, was outstanding. His attention to detail, organization, and technical skill really stood out. The installation was clean, precise, and professional, and he took the time to make sure everything was working exactly as it should before wrapping up. He clearly takes pride in his work, and it shows. Overall, Take5 Audio delivered a high-quality result with great communication and professionalism throughout the entire process. I would highly recommend them to anyone looking for expert audio, video, or home technology solutions. read more