This is a follow up review from our earlier installation a few years ago. I gave Eric's a 5 then and if I could give them a 6 or more now I would. My awning got stuck open in a storm and it appeared to have bent. One side was much lower than the other. First, Eric gave me a bunch of advice over the phone to try to fix it. When that didn't work, despite how busy he was with other repairs, he came by and was able to adjust the awning and fix the problem in five minutes. He is incredibly thorough and stands behind his work like no other. I cannot recommend him higher! read more

I purchased a SunSetter awning a few years ago and used my builder for installation, adjustments were never made. I began having issues with the awning closing properly and was lucky to find Eric's Awnings. I'm located about an hour and 15 minutes from Eric's business location so I was glad to learn my area was serviced by him. Eric was very responsive and kept me informed as to when he could get down to my area. Eric arrived on time and immediately knew what adjustments were needed. Eric was meticulous making the adjustments perfect. Eric's price was very reasonable. I would highly recommend using Eric's Awnings for any awning purchases or repairs. His price was very reasonable and fair, I highly recommend Eric's Awning for all of your awning purchases or repairs. read more

My husband and I recently purchased a home that has a sunsetter awning. We (stupidly) left it open overnight and woke up to a very broken awning the next day. I reached out to Eric that morning and he was able to come by to assess the situation that afternoon. A couple hours later in the day he had the replacement piece we needed and had it fixed that same day. Couldn't ask for anything more, but will definitely reach out to him again when needed. read more

I was looking for a Sunsetter Awning for my home. Chris came over reviewed my house and decided that the Sunsetter would not work with the angles of my home. He offered another product but that also was turned out to not be an option. I truly felt bad it didn't work out. He could have sold me something that wasn't good for my needs just to get a sale but he didn't. What a wonderful way to do business. Chris was a knowledgeable, pleasant and extremely honest person. I highly recommend this company. read more

I've been wanting to purchase an awning for a while but it's a pretty expensive purchase so it took me a while. I finally decided to go with a Sun Setters awning and had Eric of Eric's Awning help us out. I've been impressed with Eric from the very first call we had. He really wanted to understand my needs and find the best product for us. His transparency about the products and pricing was refreshing - I never felt he was trying to upsell (which is what I experienced when I got other quotes). Eric kept us updated throughout the process and responded to any inquiries almost instantly. The installation was quick and the awning looks beautiful. I was especially impressed with how he run the power cable - you can't even see it. If you are looking for an excellent customer service, transparent pricing and amazing attention to details, Eric is your guy! read more

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Eric is very responsive, high quality work, and reasonable pricing. After going thru nights with other awning installer Eric came, solved the problems that had been created and since has taken equally good care of everyone we have referred him to. read more

Eric and Chris were to notch. Everything was perfect from quote to final clean up. I am very happy with the product and services provided.

Eric, prior to installation and especially the sale of the "Sunsetter" awning I purchased WAS very attentive and responsive to any and all questions I asked. He installed my awning and did a good job at that also. Where he failed was shortly after the purchase and installation when I called with a question regarding a scratch on the metal support and a request for a matching paint so it wouldn't rust in that area. He appeared annoyed and referred me to Sunsetter's customer service. I was also given a vinyl protective cover as part of the sale. When I went to install the cover I found out that was all he gave me and not the safety clips, cord locks and the balance of the kit required to install the safety cover. Rather than bother Eric I went directly to Sunsetter again. They were surprised at what had transpired and immediately sent out everything I needed. If you need anything going forward my advice to you would be to contact Sunsetter customer service as they are very helpful, courteous and appreciate the fact you bought their product. read more

Love my awning! Eric was a pleasure to work with; installed the awning on the appointed day, despite the rain, explained its operation, answered any questions had and left my deck clean and tidy. (Also, there were no surprise extras.) great experience! read more

Very professional, polite, fast, no mess and a great quality job. I highly recommend them for any awning installation you are considering. I would give Eric more than 5 stars if I could. read more

Eric installed our Sunsetter Awning in the summer of 2015. Initially there was a strange manufacturer defect in the motor which was difficult to diagnose. Eric diligently stayed on top of figuring the problem out and finding a resolution in the most expedient way. He is very thorough, fast, and clean. We highly recommend him! read more