The customer service here at Northshore Pawville might as well be nonexistent. I called five times…read morethroughout the day and no one answered my calls. Just decided to show up and I got a rude response that I should've made an appointment. They were very condescending in their tone. Treating me this way is fine, but I'm not sure if they're treating my dog any better. I would've given them one star but I'm giving them two because their groomers are great.

I LOVE THIS PLACE!!!!…read more We've lived in the area nearly 3 years, and we've tried multiple boarding facilities. Some aren't bad, but they're pricey and everything is charged separate. Some aren't so great, so you get what you pay for... SALTY PAWS is the best of all the worlds! Their prices are affordable, especially with everything included, AND they also take amazing care of my dogs. Seriously, every time they stay, they're so happy and well cared for when I picked them up. They are always clearly exhausted from playing all the time, and each time we go back, they run to the staff to give them love and head right back to the back. We've since moved from Sneads Ferry closer to Jacksonville, and I wouldn't even consider taking them somewhere else when we vacation. I'd drive an hour if I had to, just so I have piece of mind that they're in good hands while we're gone. p.s. I have a lab and a shiba inu. Everyone loves the lab, but very few people have ever really liked our shiba... except the staff at Salty Paws. Our little "cat dog" has actually made friends there. It's a miracle :)

We are new to the area and just had our dog groomed here. This is the BEST cut she has ever had…read more Thank you for making her look so very cute!!! The groomer was even able to trim her nails!!! Great JOB!!!!

My pup Camo and I LOVE this place. All the girls greet him by name when we walk through the door…read moreand he's always so excited to be there. They give you a report card every visit complete with great pictures, and they have special holiday parties. Super affordable, best money I spend in the town hands down.

We LOVE Animal House! We have boarded pets there and groomed them as well and have never been…read moretreated like anything but family by the staff. When our Golden, Allie, was old and sick they took very good care of her when we had to go out of town for a funeral. They made sure she had her meds on time and took her out to exercise away from younger, jumpier dogs. After she passed away, and the grieving was not so raw, we adopted a mini schnauzer from a rescue. This dog is the exact opposite of our docile Allie. He didn't have a very good life before we got him and that left him with some issues. But the staff understands and they have helped us a lot with working through those. He goes in from grooming and Leslie always does a great job with him. She 'gets' him. When we first started taking him there, I couldn't get him out of the car. He was terrified. I went inside and Wanda came out and coaxed him out of the car. Had to do that a couple times, but now he jumps out, pees on the plants and saunters in the door like he owns the joint. I can't recommend this place highly enough!

I took my friend's dog here for a grooming appointment at 9:30, pick up window was set for…read more4:30-4:45. She has taken the dog to Animal House several times in the past. When dropping him off I told the person at the counter not to shave him totally and the girl looked at my friends account on the computer and told me that she understood because there were notes saying how to clip him. My friend came at 4:30 to pick up her dog and was told they hadn't started working on him yet! She waited 30 minutes until they were done. When they brought him out to go home it was a real chop job, the ridges from the clipper were visible from the side it was obvious that certain areas were shaved unevenly. The hair on the head and around the ears was chopped with no attention to detail. She was shocked and spoke to the owner about how awful the job was and asked for a partial refund, at least for the tip given. The owner said she would get back to her and never did. I have clipped and shaved my own dogs at home and know I could've done a better job!

We discovered this business by accident and we are so happy we did. The owners and all the…read moreemployees we met are amazing. They offer boarding, training, and grooming. Such an incredible facility with an amazing staff. We won't use any other kennel again. They explain everything and provide a tour of the facility. They have an incredible training reputation as evidenced with all the awards on the walls in the office. The website provides a historical overview of the training they've done. Highly recommend this place to take care of your dogs. They took great care of ours.

About six months ago my wife and I adopted a beautiful Labradoodle. His name is Teddy and at the…read moretime we picked him up he was 4.5 years old. He came with some bad habits especially while on the leash. Our Veterinarian recommended Bill Mattis at River Ridge Kennels. After we talked to Bill on the phone we enrolled Teddy in the six week obedience training course. And what a blessing! We found their prices very reasonable and the training was excellent. There were six dogs in our class and each dog had their own set of issues and personalities. The love, respect and compassion Bill showed our pets was nothing short of amazing. Well, Teddy passed with flying colors and my wife and I did as well. Bill and staff come with many years of experience and I can't give enough praise to Bill as he is the consummate professional when it comes to training dogs AND their owners. We highly recommend River Ridge Kennels and Bill Mattis.

We board our dog here every time we go out of town. Wouldn't consider using any place else…read more Excellent care and attention.

This place is great. The price point and the service given exceeded my expectations…read more The staff here is phenomenal. My dog leaves this place happy and tired. My dog doesn't even look back at us when we drop her off here. She enjoys her day here. I appreciate the photos that are posted of my dog's day at day care. I was in the area for a month and needed boarding and daycare during the month. I felt safe leaving my dog here while I was out of town. The boarding service was so great we decided to bring her for daycare. The price and service are exceptional compared to a few overpriced places I've used in major metropolitan areas with me leaving wondering if they even know my dog's name. We also booked grooming here after boarding. They did a great job. We have also used their "refresher" service after a daycare day. I highly recommend. $25 and my pup came so fresh and so clean, clean.

Anytime dog training and boarding is absolutely the best . I wouldn't trust my dogs to anyone else…read more To me my dogs are my kids and he completely gets that .

Mike does an amazing job when it comes to grooming my pitbull. She comes back happy and when she…read moresees him she runs right to him as well. Doesn't get much better than that! Mike is excellent!

I tried calling and left a message on phone and with one of the ladies working there when the dog…read moreboarding lady wasn't there to call me about boarding my dog. That was in February and I still have not heard from anyone. That is not very professional. I found another place to board my pup.

I went to this place because it was convenient. I took my 4lb yorkie first. Gave several pictures…read morefrom her previous grooming and asked if they could duplicate these photos. We'll they said yes, so I trusted them and left her. She was no where near what she was supposed to look like when I picked her up. There were parts of her that weren't even cut. We had to bring her back to get cut again, but she never looked like she was supposed to. Fast forward to this past week. I decided to give them another chance, and took our 13 year old miniature schnauzer. My wife let the staff know that she was old, didn't see or hear too well, and moves alot. She was quoted 53.00. Later that afternoon I received a call that her beard was very matted and needed to be shaved off. I agreed. Now when I went to pick her up, I was charged 85.00 and told it was because hercoat was matted. They gave me back a completely shaved dog. Nowhere resembling a schnauzer. Not once did anyone call me and say it was going to cost more, or that she was being completely shaved. Needless to say, I will not bring any of my dogs back there, and I would never recommend them to anyone I know. I find the fact that they can change the price and not tell you , and that you pay before even seeing the pet a problem. They stated that my 10lb, 13 year old dog that barely has teeth was a danger to them, and so there was a charge for that too. They charged an extra charge to grind her nails, because they were black nails. Do your due diligence, and maybe go to a more established groomer.

You need to go here! My dog was terrified do to another groomer being mean to her. This made her so…read morescared that she feared water and bath time. Luke made her live her baths again. He works with her anxiety and she feels loved and cared for. I send both GSD Zeva and Charlie here. Thank you Luke for changing their lives.

From the owner: Working with every dog from your perfect pooches to your growly gus and everything in between…read more Certified trainers to work with you to help reach your training goals. Offering group, private, board and train, and day training to fit your needs.

Needed an immediate appointment for my Lab. They made room for me and were able to diagnose and…read moretreat the issue. We were visiting from out of town and feel very fortunate to find this caring group of people.

Brigadoon Clinic has always cared for my pets ( 2 cats, 2 dogs) since 2007 throughout their lives…read more I have been impressed and thankful for the attentive and professional staff who work there in front and behind in the back. The veterinarians who have seen my pets have always been very well trained, professional and in my clinical opinion, extremely knowledgeble, astute and rendered the best of care in the routine longItudinal care needed and also in the critical and very challengling eras as they all aged. I recommend Brigadoon Stephen F. McCartney, M.D. FACS (retired vascular surgeon) Cape Carteret

This was my first time taking my lil dog here and I was pleasantly surprised. The people there…read morewere very friendly and attentive. I wanted my dog to enjoy his normal spa days even though we've just moved to this area. They gave him a nice cut, done his nails I could tell he'd been cared for. I'm very satisfied with my services and I can tell my dog was happy too! I do recommend this place if you want your dog groomed they really do an excellent job. I plan to come here as regular customers. Give this place a try if you haven't they are really good and their prices are reasonable.

My dog has been going to Gilligans for about three weeks. He absolutely LOVES IT! Every morning he…read moregets so excited, and days that I don't take him he is visibly disappointed. When he gets home in the evening he is exhausted, and a tired pup is a good pup in my book. They post lots of pictures during the day to let you know what your dog is up to. Thank you Gilligans for bringing peace and calmness to my home again!