Came in as a walk in for nail grinding and they took us in immediately!…read more Theres a mini bus out in the beginning of the route with pawville all over it letting you know just where it is. The building itself is super cute with plenty of parking space. There's a grassy spot to the right with a pet waste station so perfect for a little potty time before bringing your pyps in. Everyone was so nice. After explaining what horrors had happened at an petsmart just for nail grinding, they did perfect on my boy Choco's nails! Even got his dew claws which for some odd reason most places seem to miss. They were so gentle with him and even mentioned how he did so well! He's been traumatized by nail clippers from his previous owner whom of which snipped off all his nails far past the quick when he was only a few months old so really just sticking to grinding keeps him from freaking. They reassured me and he came out with perfect dremmelled length nails! They have treats right at the front desk and shelves with goodies ( different type of chews like pig ears, etc) and a wall full of leashes, harnesses and different accessories for your pups. We've found our go to spot now and will be back to bring our girl in for daycare hopefully soon! Thank you!

Brought pee pads for my little dogs because they can't go from 6 or 7 pm til 7 or 8 am without…read morerelieving themselves. The pads were used 1 night out of 5. So my dogs peed their beds. The beds were removed to wash but never returned. They had to sleep on the concrete floor for most of their stay. They did put a comforter in there for 1 night. But it was peed on because pee pads that I supplied were not put down. So after that was removed, they had nothing. The camera is grainy at best especially at night. And my dogs stayed by the glass doors so I couldn't see them most of the time as the camera didn't show that area. So it was useless to pay for that when 90% of the time, you can't see them. It made me sick to look at the camera and not see any beds! My dogs will not be coming back! What's not in the photo? My dogs or beds!

The BEST, most personable staff. The kennel attendants treat the dogs in boarding AND day care…read morelike their own! ALL dogs get equal amount of playtime with groups, or alone, depending on owners desires and specifications. It's a small mom and pop operation, which, in my opinion, is the reason why the place runs so smoothly, and the dogs look forward to going there.

From the owner: We treat our pups like they're our own or better. Rebecca, "manager", has been working here for…read moreover 14 years. Everything is super clean and friendly. Come in and take a tour of our facilities and receive a free nail trim.

The customer service here at Northshore Pawville might as well be nonexistent. I called five times…read morethroughout the day and no one answered my calls. Just decided to show up and I got a rude response that I should've made an appointment. They were very condescending in their tone. Treating me this way is fine, but I'm not sure if they're treating my dog any better. I would've given them one star but I'm giving them two because their groomers are great.

I LOVE THIS PLACE!!!!…read more We've lived in the area nearly 3 years, and we've tried multiple boarding facilities. Some aren't bad, but they're pricey and everything is charged separate. Some aren't so great, so you get what you pay for... SALTY PAWS is the best of all the worlds! Their prices are affordable, especially with everything included, AND they also take amazing care of my dogs. Seriously, every time they stay, they're so happy and well cared for when I picked them up. They are always clearly exhausted from playing all the time, and each time we go back, they run to the staff to give them love and head right back to the back. We've since moved from Sneads Ferry closer to Jacksonville, and I wouldn't even consider taking them somewhere else when we vacation. I'd drive an hour if I had to, just so I have piece of mind that they're in good hands while we're gone. p.s. I have a lab and a shiba inu. Everyone loves the lab, but very few people have ever really liked our shiba... except the staff at Salty Paws. Our little "cat dog" has actually made friends there. It's a miracle :)

I am extremely disappointed considering the satisfactory service my dog received the first time she…read morewent there. She was given a typical Yorkie cut that was kind of lopsided, but I forgave it considering her previous owner didn't care much about her hygiene and now she smelled like Argan oil. But what happened yesterday was completely unacceptable. I called a few days ahead and was able to schedule an appointment the week after at 3:30pm. I arrive exactly at 3:30 to locked doors. There was even a note inside the lock from another customer saying that they had an appointment at 12:30 and the doors were locked. I don't know what type of business you can run like this. Maybe there was an emergency, but the least you can do is call your customers and let them know. Should have known there would be issues with this place when I called all summer and left voicemails for my dog to be groomed and no one replied. Not a soul. Y'all won't have to worry about me or my dog again.

Very inconsistent! My Yorkie was never cut the same way twice. The owner, Terri, can be nice one…read moretime and rude and short the next. Don't even bother calling and leaving a message, she rarely, if ever, returns phone calls! You basically have to drop by to make an appointment, which she doesn't like and gives an attitude when you do. I kept giving her chance after chance because of the location, but her crazy weird behavior our last visit in March was the last straw.

I came in late for the opening weekend and so many things were sold out. Still, I wanted to get…read moresomething for my puppy Raven, but none of the sales staff were very knowledgeable to help me. I was ready to walk out of the store when I was approached by the manager who noticed the look on my face. I explained I have a German Shepherd puppy who requires certain things as she can not chew or eat just anything. Raven has a delicate system and on top of that if she were to get a hold of a toy she could destroy it would pose a risk to her life if it were ingested. The manager pointed out a couple of things that would work for Raven. He was very patient and understanding of my concerns. The manager is a shining example of what customer service is and what should be.

Super sweet staff and have a great selection. Sometimes they're out of the food I like for my dog…read morebut it isn't an issue bc, if you let them know, they get it ordered for you right away! Love the service here and that's why I always go back

First, the name of this establishment is top notch elite…read more Second, their services are impeccable. We are new to the area and was in search of a new groomer for our pup. Our pup is a covid pup and is always a nervous wreck. She came back fluffy, fresh, squeaky, and happy. The studio is lovely. Air conditioned. The staff is so nice and took the time to explain their services and we were able to book our follow up grooming.

Terrible customer service, and way too overpriced! 1/10, would not recommend this location.read more

We are new to the area and just had our dog groomed here. This is the BEST cut she has ever had…read more Thank you for making her look so very cute!!! The groomer was even able to trim her nails!!! Great JOB!!!!

My pup Camo and I LOVE this place. All the girls greet him by name when we walk through the door…read moreand he's always so excited to be there. They give you a report card every visit complete with great pictures, and they have special holiday parties. Super affordable, best money I spend in the town hands down.

Britney, the owner of Fetching Friends does such an amazing job on our Golden Retriever. She trims…read moreher up so nice and even does a great job trimming her paw pads. Everything she does on Molly is great. From bathing her, to drying, right down to the nail clipping. Molly comes out looking like a new dog. If we didn't love the work Britney does on our dog, she wouldn't be grooming her for 4 years.

From the owner: My name is Britney Mack, and I am the owner/groomer here at Fetching Friends. I have been a…read moreprofessional dog groomer since 2017, I am AKC S.A.F.E. certified, and CPR & First Aid certified. I care deeply about the health & well being of your pets! My goal is to provide every dog I groom with the style their owners prefer, while taking into consideration the condition of their coat, and not causing any stress or anxiety on their pet. Being sole owner I offer a luxury 1-on-1 grooming experience, so each dog I groom will have a personalized service, tailored to their needs, one dog at a time! Your pets come first. With my experience, continued education, dedication, and passion, my main concern is the health and safety of your pets. It is my highest priority.

Excellent experience for my pup. I've been looking for a good groomer for 2 years and finally found…read moreone! Brandy and Lacey were both awesome. Luna was nervous going in but so very happy and relaxed when I picked her up. The puppy cut looks great. We are definitely going back.

Duke the family dog was treated like royalty by his groomer. He smelled good too. I was also…read moregrateful that Little Duke got his nails trimmed. So glad he stopped scratching everything! LOL Little Duke had on the cutest bow tie when he came home. So handsome!

Tricia was nothing short of of spectacular -- both for our two Australian Shepherds and to us!!…read more She does exquisite work (and Aussies are a challenge as they have super thick coats and are equally as "busy!:). We were in Wilmington for a week at the beach and she cleaned them up beautifully with shampoo, conditioner, an extensive grooming session, and trimmed up all their excess fluffiness. We were thrilled with the results, and will definitely use her again next time we're in Wilmington. She's been a fabulous and a patient advisor to us on how to continue to keep them looking great until the next time we see her. Thanks Lucy Doo's & Dolls!!

From the owner: At Lucy Doo's & Dolls, I provide personalized, 1-on-1 grooming and pampering services for your…read morefurry, best friend. Which means, NO crates or the stress of other dogs to upset your fur baby! Dogs only. ** No longer servicing dogs over 60lbs. We are Booked til End of May 2025. We do not service Leland currently. With my experience as a professional pet groomer, I understand exactly what your pet needs. Whether you choose my convenient home grooming service or opt for your pet to be spoiled at my home salon, you fur baby will be doing the happy dance and eager to show off their new "Doo!" You can choose from a comprehensive range of services to keep your pet looking and feeling their best. From a simple bath to a major overhaul and de-shed, Lucy Doo's & Dolls will have your pet covered from their nose to the tip of their tail!