I always have a great experience taking my dog to Pawville! From day care to boarding I know that…read morehe will be well taken care of, have a great time and come home tired but happy. The staff is very friendly and it's obvious that they love what they do. I'm so happy that we have them to care for our pets!

Brought pee pads for my little dogs because they can't go from 6 or 7 pm til 7 or 8 am without…read morerelieving themselves. The pads were used 1 night out of 5. So my dogs peed their beds. The beds were removed to wash but never returned. They had to sleep on the concrete floor for most of their stay. They did put a comforter in there for 1 night. But it was peed on because pee pads that I supplied were not put down. So after that was removed, they had nothing. The camera is grainy at best especially at night. And my dogs stayed by the glass doors so I couldn't see them most of the time as the camera didn't show that area. So it was useless to pay for that when 90% of the time, you can't see them. It made me sick to look at the camera and not see any beds! My dogs will not be coming back! What's not in the photo? My dogs or beds!

I am extremely disappointed considering the satisfactory service my dog received the first time she…read morewent there. She was given a typical Yorkie cut that was kind of lopsided, but I forgave it considering her previous owner didn't care much about her hygiene and now she smelled like Argan oil. But what happened yesterday was completely unacceptable. I called a few days ahead and was able to schedule an appointment the week after at 3:30pm. I arrive exactly at 3:30 to locked doors. There was even a note inside the lock from another customer saying that they had an appointment at 12:30 and the doors were locked. I don't know what type of business you can run like this. Maybe there was an emergency, but the least you can do is call your customers and let them know. Should have known there would be issues with this place when I called all summer and left voicemails for my dog to be groomed and no one replied. Not a soul. Y'all won't have to worry about me or my dog again.

Very inconsistent! My Yorkie was never cut the same way twice. The owner, Terri, can be nice one…read moretime and rude and short the next. Don't even bother calling and leaving a message, she rarely, if ever, returns phone calls! You basically have to drop by to make an appointment, which she doesn't like and gives an attitude when you do. I kept giving her chance after chance because of the location, but her crazy weird behavior our last visit in March was the last straw.

I came in late for the opening weekend and so many things were sold out. Still, I wanted to get…read moresomething for my puppy Raven, but none of the sales staff were very knowledgeable to help me. I was ready to walk out of the store when I was approached by the manager who noticed the look on my face. I explained I have a German Shepherd puppy who requires certain things as she can not chew or eat just anything. Raven has a delicate system and on top of that if she were to get a hold of a toy she could destroy it would pose a risk to her life if it were ingested. The manager pointed out a couple of things that would work for Raven. He was very patient and understanding of my concerns. The manager is a shining example of what customer service is and what should be.

Super sweet staff and have a great selection. Sometimes they're out of the food I like for my dog…read morebut it isn't an issue bc, if you let them know, they get it ordered for you right away! Love the service here and that's why I always go back

I've been taking my dog to Von Barkees since before they finished their New Centre location and I…read morehave never once been anything less than thrilled with their service. My dog is always excited to go in, which says something since he is an absolute nervous/anxious wreck that has to be medicated for most kinds of veterinary/pet related appointments. The locations are always clean and the staff is always very friendly and compassionate. I consistently recommend their services to anyone looking for pet grooming.

Brinkley thoroughly enjoyed his weekly puppy grooming sessions (low and slow). He did it! He…read morehas his first big boy schnauzer cut, and he knows he looks great!!! He's been extra zesty and playful, with several stops at the mirror for a look-LOL. Thanks ladies for all the loving TLC and patience. He has had a great experience with Von Barkees Spa. His next spa appointment has already been made!

We feel very lucky to walk into this Petco and meet Blake. We were looking to get a small aquarium…read moreand a fish. We walked away with a 20 gallon tank and 10 new family members. Blake was so knowledgeable about the entire process. He taught us so much about species that would be good for a 7 year old. We are thrilled with our purchase and strongly suggest anyone who wants to learn about fish to go see Blake.

Employee was distinctly unpleasant. Aquarium area was wet with coiled hose in the floor. Ignored in…read moreinterest of aquarium sets. Was harassed by pink haired employee with a nose ring. Unprofessional, ignorant of their products, unnecessarily antagonistic. Store condition was poor, multiple puddles with no warning or labels. At least the young man in the store was polite. Whomever hired the employee with pink hair and a nose ring, its not their fashion choices, the indicators used here are an accurate descritpion sans the whole gendered argument. They are truly business damaging. Had the experience been with the young man, it would have ended in several sales. Pink hair was outright rude to my wife, myself, and my child. Whatever issue it was experiencing has cost a customer. Theres nothing at this store to justify the exceptionally poor customer service, unmanaged hazards, and extremely inflated prices Theres a real reason it has bad reviews.

They take such good care of Pepperoni every time we go! He always comes home with the cutest…read morebandana and thinks he's king of the house because he knows he looks good.

I tried calling and left a message on phone and with one of the ladies working there when the dog…read moreboarding lady wasn't there to call me about boarding my dog. That was in February and I still have not heard from anyone. That is not very professional. I found another place to board my pup.

I had read reviews that this place will quote you a price then charge you more when you pick up…read moreyour dog. You have to sign up for regular groomings to get a lower price. So I decided to give her a try. She quoted me $65 on the phone. I picked up my dog, set up her next grooming appointment and was told the charge would be $85 because my dog was anxious and harder to groom. She went on to say if I give my dog anxiety drugs before her next appointment, she would charge $65. This experience was AWFUL!!! My dog has been to at least 5 groomers and no one has ever told me to drug her! I was never told the price could be more than $65. This woman is deceitful! Stay clear! I do NOT recommend taking your dog to her!

Bad service for my Lab. Asked for a simple hair cut and they completely forgot the front of his…read moreface which is where his hair grows the most. I wasn't satisfied with how he looked when I got him back.

Very friendly pet grooming facility. The service is outstanding. The staff take their time to…read moreunderstand your concerns and your pets anxieties. Dogs were well groomed specific to their breed. Cost was fair and not unreasonable.

My Husky-Shepherd, Maya, arrived to Harmony as a big grooming project! She needed to be…read morepremeditated due to grooming anxiety - and had not been groomed in a long time. Maya arrived at this friendly, clean and organized Pet Spa a fluffy, matted mess! The groomers at Harmony Pet Spa did a fantastic job navigating through Maya's anxiety and did a wonderful job with her long furred coat. Maya left happy and feeling very pretty! Highly recommend Harmony Pet Spa!

I went online to schedule an appointment. I was called the same night to discuss my dad's needs…read more Furry Land text to confirm appointment, and to let me know who would be coming. They texted me to let me know when they were on the way and when they would arrive. My groomer was Sammy and she was great. I told her how hard itwas to get Abbi Gales nails clipped. She was the first groomer to be able to clip her nails. I was very happy.​

This Franchise placed our dog's life in danger! Our beautiful 8 month Old English Sheep Dog was…read moregroomed by Kayla 2 weeks ago. She had been groomed professionally less than a month prior to this & we had groomed her in-between (she is our 4th OES, so we are very familiar with the breed and upkeep). OES are double coated dogs; they should never be clipped to less than 1.5 inches as it can cause permanent damage to their coat texture, lead to skin cancer, cause overheating losing the protective coat and cause infections. A qualified groomer should know this! The cut she gave her was beyond ridiculous looking, but also put her in physical danger. We had to take her to the emergency vet on Labor Day as she was non-stop licking her sanitary area, anxious, refusing to eat and not leaving the cough. The vet diagnosed her with severe razor burns to this area, along with other spots on her body. She was prescribed a steroid, had to have a cone collar for 4 days, and probiotics/anti diarrhea meds for the stress diarrhea it was causing. She also was lethargic and unable to eat for 3 days (this is a very active 8 month old puppy). We spent 6 hours at the ER vet, the cost for vet fees was $250 - the cost for the groom was over $300 for a shave! Furry land reimbursed the groom but has refused to cover vet fees - not to count the suffering our large puppy has gone through. DO NOT USE THIS FRANCHISE SERVICE. They should have their license revoked!