My parents have been blessed to call Fairwinds their home for several years. Recently my father…read morepassed away and the outpour of love and support through this very difficult time was outstanding. My mother for the first time in 71 years is living without him and they continue to give her support. The staff has always been very helpful and treated her like family. It is a true home. I can't say enough good things about Fairwinds-Rivers Edge and the people that work there.

Used this facility for my father when his Alzheimer's started to progress. They have 3 units based…read moreon their needs. Level 1 I would rate 4.5 stars. My father was still high functioning. He participated in a lot of the activities. Level 2 I would give 3.9 stars. When my father was moved to this unit I realized they don't have enough staff to keep the residents engaged. It's at this level that each resident needs more care but there isn't enough staff to deliver that care. This unit is locked so residents don't wander the facility. Level 3 is downstairs and is a little chaotic. I give this unit 3.1 stars. Not enough care for the needs of every resident exists in this unit too. When you take the tour I recommend spending 15 minutes within each unit so you get the feel for the level of care each resident receives. I do like the level of security they have in place and how clean they keep every room.

From the owner: Open for over 20 years and located in Creve Coeur, Parc Provence offers a full continuum of memory…read morecare from assisted living to skilled nursing, plus the finest area's finest physical, occupational, and speech therapy. Our dynamic approach to "Person-Centered Care" enables each resident to retain dignity, self-respect, and a sense of well-being. With five levels of care provided in a household setting, 60+ daily activities, and cutting-edge senior care for all stages of dementia, the Parc Provence village lifestyle creates a safe and supportive environment benefiting both residents and their families.

The entrance is like driving through a park as you enter the facility grounds. While the facility…read moreis very close to the interstate, fortunately you don't hear a lot of traffic noise. There is good security as you enter, as you have to sign in and an employee has to let you in. I recently visited a loved one at this facility and I was impressed with the helpful staff. They seemed caring. I didn't notice any obvious urine order and everything seemed to be clean. Despite it being winter, the outdoor grounds appear that they would be lovely in warmer temperatures with a fountain and several bird feeders.

I have been the primary care provider for my grandfather for years and after his fall, he needed a…read morelot more help than I could provide. Garden View has been really great from admissions, to rehab, to staff I have nothing but positive things to say. I find it easier to sleep at night knowing he's somewhere that takes great care of him.

My sweet mom who had dementia lived here for 2 years, 8 mos before peacefully passing. I live in…read moreNew England , but was able to visit her every 3-4 months for a few days each visit. What I observed at Dolan is reason for my reviewing. Some of Dolan staff at her house were lovely, but a lot were not. The turnover of staff very concerning, over 30 workers left within my moms short time. The head RNs that ran the house as well. There is a huge lack of training for dementia, huge lack of engagement with clients, a lot of TV time as well. The music people that come in 1-2x a week are excellent and probably best part and the girl who came maybe 1x a week for a craft was lovely and engaging. But the personal care I'd give a zero to. I told management, Steve and Tim Dolan these negatives I saw, numerous times I was visiting and there was NEVER any follow up or changes. Saw the same lack of engagement every visit, weekends being the worst. Beware before you sign your family member up. I think all houses may be different. I'd recommend talking to other families before you sign up, not families that Steve or Tim recommend , but random families. Stop in unannounced see what is really going on,. Beware there is only 1 staff person on duty at house for 12 hours alone with 10 elderly people. They also expect the caregivers to cook and clean WHILE they are supposed to be engaging with your loved ones which I found odd. I was there too many times where 5-6 people lined up in front of TV and the 2 person staff not to be seen. It s difficult job, but please do your homework on the Dolan house your family member will be living before you move them there.

If you leave a love one at a Dolan facility, make sure you visit frequently. A lot is expected of…read morethe CNA's and some days it can almost be impossible what they want them to do. Our family had many issues and wrote emails several times. Never received any response from this company. For the amount of money they are charging these residents things should be much better than they are there. They are having trouble finding enough staff and what staff they have are not trained properly to handle dementia or Alzheimer's residents. We had several incidents where our father was neglected.

Very good food and very good staff and prices. We meet & eat lunch monthly there with our friend…read morewho is a resident. We are never disappointed.

Sweet spot close to midrivers n Mexico road. Pretty new. Love that it don't smell like pee and…read morepretty clean set up. Great eat areas and plenty of activities. My client stays her and it's very nice. If any healthy issues or bugs they will inform all residents which is super. Pretty independent care here just with a community to make friends.

Buyer beware!! If you as a caretaker seek a facility that COMMUNICATES with family members about…read morethe care of your loved one, this is NOT the place for you. Yes, the facility is beautiful in appearance, but service from the Admin staff is horrendous! Plan on remaining in limbo for a long time concerning updates, billing issues, email responses, etc. Seriously, my mom was in their one month and we had to relocate her for this very reason. The care plan coordinator WAY oversold the facilities ability to perform at a reasonable level. Save yourself the headache - go elsewhere...

Chestnut Glen is one of the best assisted living/ Alzheimer's care communities I have seen, and I…read moremake it my business to visit lots fo them all throughout eastern MO. It's hard to finally make that decision to entrust your loved one's care to a place outside the home, but you'll feel much more confident when you visit here. The director, Kris Stark is known throughout her industry as one of the most knowledgeable and caring people in the business. Talk with her and you'll feel that you are making the righ dciwsion. The community also works with the American Association of Wartime Veterans ( www.moveteranaid.org) and that means that if your loved one is a qualified wartime veteran, you'll get between $1,056 and $1,644 per month, tax free in VA Benefits.

The people in the offices there do not care about loved ones. They do things because corporate…read moretells them they have to. When visiting ask how long each person in the office (not corporate people) have been working there. There were only 5 techs/RA's that really have a darn about my mom and they know who they are. They don't have enough staff to take care of the residents and when they hire, the correct training is not being given. I had to train the staff on how to care for my LO. When issues are brought up there is no follow up. Also there is no place outside for residents to go safely on their own besides doors that are too heavy for them to open. The food is the best of anyplace she had been at. Good luck getting any peace if your loved one ends up here as you will regret it.

My dad has been a resident of Cedarhurst for about a year and a half. The staff is ALWAYS kind,…read morepatient, and helpful. They treat my dad as if he were family. As an example, the staff knows the residents by name and will walk around the common areas and greet them individually. My siblings and I are most grateful for the care my dad receives.

I would highly recommend staying far away from this facility. My 87-year old mother lived there for…read morethe past year, until July when she fell in her bathroom and broke her hip. She fell at 2am on a Sunday. The facility is supposed to check on their residents by 9 am. No one checked on my mother that day at all. Infuriating. I talk with mother usually every Sunday so when I didn't hear back from her by Monday morning, I called Crestview to do a wellness check. Tori said she went to check on mom and said that mom was just tired but okay. So it took me calling to get them to check on her. Turns out that later in the day, another gal named Lisa, found my mom at 3pm still lying on the bathroom floor, in pain. She called 911 and my mom was taken to the hospital - after lying on the floor for 37 hours. So much for good care. We found a new place for mom and when I went to clean our mom's apt at Crestview last week, the director Christina asked to speak to me. She denied that we had left her any voice messages and said she didn't receive any - from myself, my aunt and also mom's social worker. Christina insisted we give a written 30-day notice and that mom has to pay for September rent despite her move being involuntary, as she can no longer live independently. I asked Christina if there was any way we could reach an agreement since we are not a litigious family, but she was unwilling to budge at all. OH, P.S. The State of Missouri is now investigating them for the elder abuse.

Wonderful place! Bright and cheery. Very pleasant activities, including exercise class. My mom has…read morebeen here for three and a half years. Great staff and housekeepers and maintenance. We have used a few services that you pay for such as Senior Helpers when she had a wound that needed daily tending and that was very helpful and reassuring. Also the on-site salon for haircuts and pedicures is convenient. One huge downside to caution about is that meals are not served at all on Sunday nights. This has been burdensome for our family and other residents have grumbled about this repeatedly. They get used to not cooking and then there is no meal and families are not always able to help. So then it's cold leftovers or PBJ. But that is the only down side, other than that, it's a wonderful place and we would recommend it!

Caring, Loving, Compassionate and Very Professional. Anyone would be lucky to be serviced by them.read more

From the owner: We offer In-Home Care Companion Care and Wellness visits in the St Louis and St Charles County Arearead more